Skip to main content

Evaluation of Local E-government Maturity in the Lima Metropolitan Area

  • Conference paper
  • First Online:
New Knowledge in Information Systems and Technologies (WorldCIST'19 2019)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 930))

Included in the following conference series:

Abstract

This article presents a preliminary evaluation of e-government maturity for 37 district municipalities of the Lima Metropolitan Area, in Peru. A three-dimensional maturity model (with dimensions e-information, e-services; and e-participation) previously used in other studies was applied. Empirical data was obtained using Website content analysis. Descriptive statistics and clustering technics were used to analyze results. The results support the conclusions that the Lima municipalities tend to privilege simpler developments in detriment of more complex ones; that, consequently, the e-information dimension is more developed than the e-service dimension which, in turn, is more developed that the e-participation dimension; and that different profiles of municipalities coexist in what concerns the balance between the three different dimensions of the maturity model. These findings are consistent with other studies that used the same method in a different geography. The results also indicate the need to update the maturity model used and adapt it to the specific Peruvian case.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Supreme Decree No. 066-2003-PCM, Supreme Decree No. 067- 2003-PCM.

  2. 2.

    Law No. 27658.

  3. 3.

    Ministerial Resolution No. 179-2004-PCM,

  4. 4.

    Approved by Supreme Decree No. 066-2011-PCM.

  5. 5.

    Law No. 27269.

  6. 6.

    Ministerial Resolution No. 61-2011-PCM.

  7. 7.

    Supreme Decree No. 083-2011-PCM.

  8. 8.

    Supreme Decree No. 081-2013-PCM.

  9. 9.

    Memorandum No. 152-2015-PCM/ONGEI, Ministerial Resolution No. 004-2016-PCM.

  10. 10.

    Directorial Resolution No. 012-2017-INACAL/DN.

  11. 11.

    Legislative Decree No. 1412-2018.

  12. 12.

    http://www.serviciosalciudadano.gob.pe/.

  13. 13.

    Divided into municipal management, internal audit, municipal public prosecutor’s office, legal advice and planning and budget, however, it is up to each local government to establish its administrative structure according to its economic resources.

  14. 14.

    The only requirement is to have residence in the jurisdiction to which you apply for at least two years prior to the election.

  15. 15.

    According to Law No. 30305.

  16. 16.

    The exact figure of the aggregate budget for the district municipalities was S/. 3,945,207,116. This amount is equivalent to 1,175,585,715 dollars.

  17. 17.

    The types of taxes charged by Municipalities are specified between Articles 8 and 59 of the Municipal Taxation Law.

  18. 18.

    Land, buildings and fixed and permanent facilities that constitute integrated parts thereof, which can not be separated without altering, deteriorating or destroying the building are considered.

  19. 19.

    Considering the closing of the month of October.

  20. 20.

    The FONCOMUN is a fund established in the Constitution, which aims to promote investment in different municipalities of the country, with a redistributive approach in favor of the most remote areas, prioritizing the allocation to the rural and urban-marginal localities of the country.

  21. 21.

    There are five types of Canon: the Mining Canon, the Hydroenergetic Canon, the Gas Canon, the Fishing Canon and the Forest Canon. To these, the Canon and Oil Sobrecanon are added.

  22. 22.

    According to Law No. 28056, Law No. 29298 and Art.19 of the Law on Decentralization.

  23. 23.

    Representatives of the population, previously registered, will participate.

  24. 24.

    Minutes of agreements and commitments of the 2018 participatory budget http://www.munisjm.gob.pe/archivos/2017/actacompromiso2018.pdf.

  25. 25.

    The Websites of the municipalities of Ancón, Carabayllo, Chosica, San Miguel and San Juan de Miraflores were not accessible in at least one of the two phases of the process and were therefore excluded from the analysis.

References

  1. UN: United Nations e-Government Survey 2018. UN Department of Economic and Social Affairs (2018)

    Google Scholar 

  2. Pina, V., Torres, L., Royo, S: e-Government evolution in EU local government: a comparative perspective. Online Inf. Rev. 33(6), 1137–1168 (2009)

    Google Scholar 

  3. Armstrong, C.L.: Providing a clearer view: an examination of transparency on local government websites. Gov. Inf. Quart. 28(1), 11–16 (2011)

    Article  Google Scholar 

  4. Sandoval-Almazan, R., Gil-Garcia, J.R.: Are government internet portals evolving towards more interaction, participation, and collaboration? revisiting the rhetoric of e-government among municipalities. Gov. Inf. Quart. 29(SUPPL. 1), S72–S81 (2012)

    Article  Google Scholar 

  5. Dias, G.P., Costa, M.: Significant socio-economic factors for local e-government development in Portugal. Electron. Gov. 10(3–4), 284–309 (2013)

    Article  Google Scholar 

  6. ONGEI: Una mirada al Gobierno Electrónico en el Perú: La oportunidad de acercar el Estado a los ciudadanos a través de las TIC. ONGEI, Lima, Peru (2013)

    Google Scholar 

  7. Grönlund, Å., Lindblad-Gidlund, K.: Electronic identity management in Sweden: governance of a market approach. Identity Inf. Soc. 3(1), 195–211 (2010)

    Article  Google Scholar 

  8. Tupia, M.F., Villena, M.A., Bruzza, M.A.: Implementation of an E-Government plan in the peruvian public sector: a case study. Publ. Policy Adm. Rev. 2(3), 23–39 (2014)

    Google Scholar 

  9. Bruzza, M.A., Tupia, M.F.: Implementation model of the electronic government. phase II - processes and implementation guide. AISS: Adv. Inf. Sci. Serv. Sci. 10(2), 1–9 (2018)

    Google Scholar 

  10. ISACA International: COBIT 5 for information security. ISACA Publishing, Rolling Meadows, Ilinois (2012)

    Google Scholar 

  11. Bruzza, M.A., Tupia, M.F.: A systematic review based on Kitchengam’s criteria about use of specific models to implement e-government solutions. In: 3th International Conference on eDemocracy & eGovernment, pp. 81–86. IEEE, New Jersey (2016)

    Google Scholar 

  12. Aragón, F., Casas, C.: Local governments’ capacity and performance: evidence from Peruvian municipalities. CAF Working paper No. 2008-06. Caracas (2008)

    Google Scholar 

  13. Sánchez, J., Wong, S.: De la ejecución al desempeño municipal: una propuesta alternativa a la tipología del MEF. Universidad del Pacífico, Facultad de Economía y Finanzas, Lima, Peru (2015)

    Google Scholar 

  14. Maciel, G., Gomes, H., Dias, G.P.: Assessing and explaining local e-government maturity in the Iberoamerican community. J. Inf. Syst. Eng. Manage. 1(2), 91–109 (2016)

    Google Scholar 

  15. Dias, G.P.: Local e-government information and service delivery. In: Proceedings of the 6th Iberian Conference on Information Systems and Technologies (CISTI), Art. No. 5974287 (2011)

    Google Scholar 

  16. Dias, G.P., Gomes, H.: Evolution of local e-government maturity in Portugal. In: Proceedings of the 9th Iberian Conference on Information Systems and Technologies (CISTI), Art. No. 6877041. IEEE (2014)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Gonçalo Paiva Dias .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Dias, G.P., Tupia, M., Reyes, J.M.M. (2019). Evaluation of Local E-government Maturity in the Lima Metropolitan Area. In: Rocha, Á., Adeli, H., Reis, L., Costanzo, S. (eds) New Knowledge in Information Systems and Technologies. WorldCIST'19 2019. Advances in Intelligent Systems and Computing, vol 930. Springer, Cham. https://doi.org/10.1007/978-3-030-16181-1_55

Download citation

Publish with us

Policies and ethics