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Feedback at Work pp 175–194Cite as

Employee Reactions to the Feedback Environment

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Abstract

A growing body of research has increasingly considered the feedback environment or the social context in which day-to-day, informal feedback exchanges occur. While researchers have brought attention to affective and attitudinal reactions as important criteria for traditional performance appraisals, the feedback literature has not considered specific reactions to the feedback environment. With this in mind, this chapter describes several studies examining employee reactions to the feedback environment, in particular employee perceptions of their fit with, satisfaction with, and fairness of the feedback environment. The forthcoming discussion includes an explanation of how these reactions are formed and the results of research studies supporting important influences on these reactions, which include the feedback environment itself and individuals’ feedback orientation. Rationale and research connecting these reactions to key employee behaviors of job engagement, organizational embeddedness, and feedback seeking follow. The resulting theoretical and practical implications are discussed herein.

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Author information

Authors and Affiliations

  1. Department of Psychology, University of Akron, Akron, OH, USA

    Joelle D. Elicker, Marc Cubrich & Julie M. Chen

  2. Thunderbird School of Global Management, Arizona State University, Phoenix, AZ, USA

    Mary F. Sully de Luque

  3. Pacífico Business School, Universidad del Pacìfico, Lima, Peru

    Rachel Gabel Shemueli

Authors
  1. Joelle D. Elicker
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  2. Marc Cubrich
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  3. Julie M. Chen
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  4. Mary F. Sully de Luque
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  5. Rachel Gabel Shemueli
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Corresponding author

Correspondence to Joelle D. Elicker .

Editor information

Editors and Affiliations

  1. School of Psychology, Florida Institute of Technology, Melbourne, FL, USA

    Lisa A. Steelman

  2. Department of Psychology, Indiana University, Purdue University Indianapolis, Indianapolis, IN, USA

    Jane R. Williams

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Elicker, J.D., Cubrich, M., Chen, J.M., Sully de Luque, M.F., Shemueli, R.G. (2019). Employee Reactions to the Feedback Environment. In: Steelman, L.A., Williams, J.R. (eds) Feedback at Work. Springer, Cham. https://doi.org/10.1007/978-3-030-30915-2_10

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