Skip to main content

Information and Communication Technology in the Application of Strategies for Supply Chain Management in Business: A Systematic Review of the Literature

  • Conference paper
  • First Online:
Innovation and Research - A Driving Force for Socio-Econo-Technological Development (CI3 2021)

Abstract

The purpose of this review article is to carry out the balance of existing knowledge on the strategies at the upper, intermediate and lower levels, focused on ICTs for production processes, within the supply chain in the business field. For this reason, a review and analysis of the bibliography was carried out that allowed defining the ICTs in an operational aspect as a generator of a more efficient and collaborative coordination between the members of the organization and its suppliers and in an aspect of implementation that if not carefully evaluated It will produce high costs to the company. Regarding the management of the supply chain, it is considered as the central component in the operations of any company. From the analysis carried out, it is concluded that ICTs as tools will create advantages in the management of the supply chain from an adequate decision-making strategy.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Lingle, J.H., Schiemann, W.A.: From balanced scorecard to IS management. Manage. Rev. 5(3), 56–61 (1996)

    Google Scholar 

  2. Kourdi, J.: Key strategies for making business decisions. Interdisc. Stud. Soc. Sci. 11(2), 266–268 (2009)

    Google Scholar 

  3. Gualandris, J., Kalchschmidt, M.: A model to evaluate upstream vulnerability. Int. J. Logistics Res. Appl. 17(3), 249–268 (2014)

    Article  Google Scholar 

  4. Gualandris, J., Kalchschmidt, M.: Supply risk management and competitive advantage: a misfit model. Int. J. Log. Res. Appl. 26(3), 459–478 (2015)

    Google Scholar 

  5. Cragg, P., King, M.: Small firm computing: motivators and inhibitors. MIS Q. 17(1), 47–60 (1993)

    Article  Google Scholar 

  6. Chakravarty, A., Grewal, R., Sambamurthy, V.: Information technology competencies, organizational, agility, and firm performance: enablig and facilitating roles. Inf. Syst. Res. 24(4), 976–997 (2013)

    Article  Google Scholar 

  7. Oh Soojung, O., Young, R., Yang, H.: Evaluate the interaction effects between the capabilities of the supply chain and information technology on the performance of the company. Technol. Manag. 20(2), 91–106 (2019)

    Google Scholar 

  8. Colin, M., Galindo, R., Hernández, O.: Information and communication technology as a key strategy for efficient supply chain managament in manufacturing SMES. Procedia Comput. Sci. 55, 833–842 (2015)

    Article  Google Scholar 

  9. Sheko, A., Braimllari, A.: Inhibitors of information technology and the quality of information in supply chain management: a PLS-SEM analysis. Acad. J. Interdisc. Stud. 7(3), 125–138 (2018)

    Article  Google Scholar 

  10. Aguilera, L., Colín, M., Hernández, O.: The influence of information technologies in productive processes for greater competitiveness of the agua calientes SME: an empirical study. Manag. Develop. 5(1), 40–68 (2013)

    Google Scholar 

  11. Díaz-Batista, J., Blanco-Fernández, Y.: Adoption and use of information technologies in Cuban organizations. Ind. Eng. 34(3), 273–282 (2018)

    Google Scholar 

  12. Hugh Han, J., Wang Yingli, N.: Reconceptualization of information technology flexibility for supply chain management: an empirical study. Int. J. Prod. Econ. 187, 196–215 (2017)

    Article  Google Scholar 

  13. Kim, H.J.: Information technology and firm performance: the role of supply chain integration. Oper. Manag. Res. 10(1–2), 1–9 (2017). https://doi.org/10.1007/s12063-016-0122-z

    Article  Google Scholar 

  14. Scuotto, V., Caputo, F., Villasalero, M., Del Giudice, M.: A multiple buyer-supply relationsship in the context of digital supply chain management of SMEs. Prod. Plan. Control 28(16), 1378–1388 (2017)

    Article  Google Scholar 

  15. Devaraj, S., Krajewski, L., Wei, J.: Impact of electronic commerce technologies on operational performance: role of production information integration in the supply chain and operations management. J. Oper. Manag. 25(6), 1119–1216 (2007)

    Article  Google Scholar 

  16. Bardhan, I., Whitaker, J., Mithas, S.: Information technology production process outsourcing and manufacturing plant performance: the role of production process outsourcing. J. Manag. Inf. Syst. 23(2), 13–40 (2006)

    Article  Google Scholar 

  17. Jasperson, J.S., Carter, P.E., Zmud, R.W.: A comprehensive conceptualization of the post-adoptive behaviors associated with IT-enabled work systems. MIS Q. Manag. Inf. Syst. 29(3), 525–557 (2005)

    Article  Google Scholar 

  18. Devos, J., Van Landeghem, H., Deschoolmeester, D.: Rethinking IT governance for SMEs. Ind. Manag. Data Syst. 112(2), 206–223 (2012)

    Article  Google Scholar 

  19. Ventakatesh, V., Bala, H.: Technology acceptance model 3 and a research Agenda on interventions. Decis. Sci. 39(2), 273–315 (2008)

    Article  Google Scholar 

  20. Saga, V.L., Zmud, R.: The nature and determinants of IT acceptance, routinization, and infusión. Diffus. Transf. Implementation Inf. Technol. 45, 67–86 (1994)

    Google Scholar 

  21. Bharadwaj, A.: A resource- based perspective on information technology capability and firm performance: an empirical investigation. MIS Q. Manag. Inf. Syst. 24(1), 169–196 (2000)

    Article  Google Scholar 

  22. Schlosser, F., Beimborn, D., Weitzel, T., Wagner, H.T.: Achieving social alignment between business and IT—an empirical evaluation of the efficacy of IT governance mechanisms. J. Inf. Technol. 30(2), 119–135 (2015)

    Article  Google Scholar 

  23. Monczka, R., Morgan, J.P.: Competitive supply strategies for the 21 century. Purchasing, 48–59 (2000)

    Google Scholar 

  24. Sander, N.R., Premus, R.: IT applications in supply chain organization: a link between competitive. J. Bus. Logist. 23(1), 65–83 (2002)

    Article  Google Scholar 

  25. Dai, Q., Kaufman, R.J.: Business models for Internet-based B2B electronic markets. Int. J. Electron. Commer. 6(4), 41–72 (2002)

    Article  Google Scholar 

  26. Nair, P.R., Raju, V., Anbuudayashankar, S.P.: Overview of information technology tools for supply chain management. CSI Commun. Comput. Soc. India 33(9), 20–27 (2009)

    Google Scholar 

  27. Fu, Q., Zhu, K.: Endogenous information acquisition in supply chain management. Eur. J. Oper. Res. 20(2), 454–462 (2010)

    Article  MATH  Google Scholar 

  28. Tatoglu, E., Bayraktar, E., Golgeci, I., Koh, S.L., Demirbag, M., Zaim, S.: How do supply chain management and information systems practices influence operational performance? evidence from emerging country SMEs. Int. J. Log Res. Appl. 19(3), 181–199 (2015)

    Article  Google Scholar 

  29. Baltacioglu, T., Ada, E., Kaplan, M.D., Yurt, O., Kaplan, Y.C.: A new framework for service supply chains. Serv. Ind. J. 27(2), 105–124 (2007)

    Article  Google Scholar 

  30. Ellram, L.M., Tate, W.L., Billington, C.: Understanding and managing the services supply chain. J. Supply Chain Manag. 40(3), 17–32 (2004)

    Article  Google Scholar 

  31. Mesa, Y.R.: From information management to knowledge management. Information Organization: a determining factor in business management. Nat. Cent. Med. Sci. Inf. 14(1), 37–61 (2006)

    Google Scholar 

  32. Flynn, B., Huo, B., Zhao, X.: The impact of supply chain integration on performance: a contingency and configuration approach. J. Oper. Manag. 28, 58–71 (2010)

    Article  Google Scholar 

  33. Zhao, X., Huo, B., Selen, W., Yeung, J.: The impact of internal integration and relationship commitment on external integration. J. Oper. Manag. 29(1), 17–32 (2011)

    Article  Google Scholar 

  34. Lai, F., Zhao, X., Wang, Q.: Taxonomy of information technology strategy and its communications for cocreating relational value: evidence from the logistics industry. MIS Q. Manag. Inf. Syst. 36(1), 233–262 (2007)

    Google Scholar 

  35. Torkzadeh, G., Koufteros, X., Doll, W.J.: Confirmatory factor analysis and factorial invariance of the impact of information technology instrument. Omega Int. J. Manag. Sci. 33, 107–118 (2005)

    Article  Google Scholar 

  36. Dedrick, J., Xu, S.X., Zhu, K.X.: How does information technology shape supply-chain structure? evidence on the number of suppliers. J. Manag. Inf. Syst. 25(2), 41–72 (2008)

    Article  Google Scholar 

  37. Garcia, P.L.D., Martinez, S.M.C.: Innovation and Business Culture of MSMEs. Autonomous University of Aguas Calientes, México (2008)

    Google Scholar 

  38. Li, S., Lin, B.: Accessing information sharing and information quality in supply chain management. Decis. Support Syst. 42(3), 1641–1656 (2006)

    Article  Google Scholar 

  39. Swaford, P.M., Ghosh, S., Murthy, N.: Achieving supply chain agility through IT integration and fexibility. Int. J. Prod. Econ. 116(2), 288–297 (2008)

    Article  Google Scholar 

  40. Vickery, S., Calantone, R., Droge, C.: Supply chain fexibility:an empirical study. J. Supply Chain Manag. 35(2), 16–24 (1999)

    Article  Google Scholar 

  41. McGinnis, M.A.: Logistics strategy, organizational environment, and time competitiveness. J. Bus. Logistic 14(2), 1–23 (1993)

    Article  Google Scholar 

  42. Bruce, H.C.: Marketing performance measures: history and interrelationships. J. Mark. Manag. 15(8), 711–732 (1999)

    Article  Google Scholar 

  43. Wu, F., Yeniyurt, S., Kim, D., Cavusgil, S.T.: The impact of information technology on supply chain capabilities and business results: a resource-based view. Ind. Mark. Manage. 35(4), 493–504 (2006)

    Article  Google Scholar 

  44. Li, G., Yang, H., Sun, L., Sohal, A.S.: The impact of IT implementation on supply chain integration and performance. Int. J. Prod. Econ. 125(1), 125–138 (2009)

    Article  Google Scholar 

  45. Anderson, J.: Structural equation modeling in practice: a review and recommended two-step approach. Psychol. Bull. 103(3), 411–423 (1988)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Aleixandre Brian Duche-Pérez .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Duche-Pérez, A.B. et al. (2022). Information and Communication Technology in the Application of Strategies for Supply Chain Management in Business: A Systematic Review of the Literature. In: Zambrano Vizuete, M., Botto-Tobar, M., Diaz Cadena, A., Durakovic, B. (eds) Innovation and Research - A Driving Force for Socio-Econo-Technological Development. CI3 2021. Lecture Notes in Networks and Systems, vol 511. Springer, Cham. https://doi.org/10.1007/978-3-031-11438-0_40

Download citation

Publish with us

Policies and ethics