Skip to main content
Log in

Source effects in communication and persuasion research: A meta-analysis of effect size

  • Published:
Journal of the Academy of Marketing Science Aims and scope Submit manuscript

Abstract

The effect of a message source on the persuasion of a target audience has been a topic of interest to scholars in psychology, consumer behavior, and communications for many years. Narrative reviews of this literature are available; the contribution of this study is that we present a quantitative review of studies of source effects on persuasion. One of our research goals is to determine how strong and consistent source manipulations tend to be. We find that, on average, source manipulations account for nine percent of explained variance among studies reporting significant findings. In particular, expertise tends to have the greatest effect on persuasion with an average of 16 percent of the explained variance being due to the expert versus non-expert manipulation. As well as gaining insight into the pattern of results across a body of literature, our findings may be used as benchmarks by researchers, as advocated by Sawyer and Ball (1981), to evaluate results of future persuasion studies employing a source manipulation.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Andreoli, Virginia and Stephen Worchel. 1978. “Effects of Media, Communicator, and Message Position on Attitude Change.”Public Opinion Quarterly 42 (Spring): 59–70.

    Article  Google Scholar 

  • Beaman, Arthur L. 1991. “An Empirical Comparison of Meta-analytic and Traditional Reviews.”Personality and Social Psychology Bulletin 17 (June): 252–257.

    Article  Google Scholar 

  • Berlo, David K., James Lemert, and Robert J. Mertz. 1970. “Dimensions for Evaluating the Acceptability of Message Sources.”Public Opinion Quarterly 33 (Winter): 563–576.

    Article  Google Scholar 

  • Bersheid, Ellen and Elaine Walster. 1974. “Physical Attractiveness.” InAdvances in Experimental Social Psychology. Vol. 7. Ed. Leonard Berkowitz. New York, NY: Academic Press, 157–217.

    Google Scholar 

  • Bettinghaus, E. P., G. Miller, and T. Steinfatt. 1970. “Source Evaluation, Syllogistic Content, and Judgments of Logical Validity by High- and Low-Dogmatic Persons.”Journal of Personality and Social Psychology 4 (October): 614–621.

    Google Scholar 

  • Bochner, S. and Chester Insko. 1966. “Communicator Discrepancy, Source Credibility and Opinion Change.”Journal of Personality and Social Psychology 4 (December): 614–621.

    Article  Google Scholar 

  • Brinberg, David and James Jaccard. 1986. “Meta-Analysis: Techniques for the Quantitative Integration of Research Findings.” InPerspectives on Methodology in Consumer Research. Eds. David Brinberg and Richard J. Lutz. New York, NY: Springer, 155–180.

    Google Scholar 

  • Brock, Timothy. 1965. “Communicator-Recipient Similarity and Decision Change.”Journal of Personality and Social Psychology 1 (June): 650–654.

    Article  Google Scholar 

  • Brown, Steven P. and Douglas M. Stayman. 1992. “Antecedents and Consequences of Attitude toward the Ad: A Meta-Analysis.”Journal of Consumer Research 19 (June): 34–51.

    Article  Google Scholar 

  • Busch, Paul and David T. Wilson. 1976. “An Experimental Analysis of a Salesman’s Expert and Referent Bases of Social Power in the Buyer-Seller Dyad.”Journal of Marketing Research 13 (February): 3–11.

    Article  Google Scholar 

  • Campbell, Donald. 1957. “Factors Relevant to the Validity of Experiments in Social Settings.”Psychological Bulletin 54 (July): 297–312.

    Article  Google Scholar 

  • Chaiken, Shelly. 1979. “Communicator Physical Attractiveness and Persuasion.”Journal of Personality and Social Psychology 37 (August): 1387–1397.

    Article  Google Scholar 

  • —————. 1980. “Heuristic Versus Systematic Information Processing and the Use of Source Versus Message Cues in Persuasion.”Journal of Personality and Social Psychology 39 (November): 752–766.

    Article  Google Scholar 

  • Cooper, Harris M. and Kevin M. Lemke. 1991. “On the Role of Meta-Analysis is Personality and Social Psychology.”Personality and Social Psychology Bulletin 17 (June): 245–251.

    Article  Google Scholar 

  • DeBono, Kenneth G. and Richard Harnish. 1988. “Source Expertise, Source Attractiveness, and the Processing of Persuasive Information: A Functional Approach.”Journal of Personality and Social Psychology 55 (October): 541–546.

    Article  Google Scholar 

  • Dholakia, Ruby Roy and Brian Sternthal. 1977. “Highly Credible Sources: Persuasive Facilitators or Persuasive Liabilities?”Journal of Consumer Research 3 (March): 223–232.

    Article  Google Scholar 

  • Fern, Edward F., Kent B. Monroe, and Ramon A. Avila. 1986. “Effectiveness of Multiple Request Strategies: A Synthesis of Research Results.”Journal of Marketing Research 23 (May): 144–152.

    Article  Google Scholar 

  • French, J. R. P. and Bertram Raven. 1959. “The Bases of Social Power.” InStudies in Social Power. Ed.. D. Cartwright. Ann Arbor, MI: University of Michigan Press, 150–167.

    Google Scholar 

  • Giffin, Kim. 1967. “The Contribution of Studies of Source Credibility to a Theory of Interpersonal Trust in the Communication Process.”Psychological Bulletin 68 (August): 104–119.

    Article  Google Scholar 

  • Gotlieb, Jerry and Dan Sarel. 1992. “The Influence of Type of Advertisement, Price and Source Credibility on Perceived Quality.”Journal of the Academy of Marketing Science 20 (Summer): 253–260.

    Google Scholar 

  • Harmon, Robert R. and Kenneth A. Coney. 1982. “The Persuasive Effects of Source Credibility In Buy and Lease Situations.”Journal of Marketing Research 19 (May): 255–260.

    Article  Google Scholar 

  • Hays, William. 1973.Statistics for the Social Sciences. Second edition. New York, NY: Holt, Rinehart, and Winston.

    Google Scholar 

  • —————. 1981.Statistics. Third edition. New York, NY: Holt, Rinehart, and Winston.

    Google Scholar 

  • Heesacker, Martin. 1986. “Counseling Pretreatment and the Elaboration Likelihood Model of Attitude Change.”Journal of Counseling Psychology 33 (April): 107–114.

    Article  Google Scholar 

  • Hovland, Carl I., Irving L. Janis, and Harold H. Kelley. 1953.Communication and Persuasion. New Haven, CT: Yale University Press.

    Google Scholar 

  • Hunter, John E. and Frank L. Schmidt. 1990.Methods of Meta-Analysis. Beverly Hills, CA: Sage Publications.

    Google Scholar 

  • Iman, Ronald L. and W. J. Conover. 1983. “Multiple Comparison Procedures Based on the Rank Transformation.” Working Paper. Texas Tech University.

  • Johnson, Blair T. 1991. “Insights about Attitudes: Meta-analytic Perspectives.”Personality and Social Psychology Bulletin 17 (June): 289–299.

    Article  Google Scholar 

  • Johnson, Blair T. and Alice H. Eagly. 1989. “Effects of Involvement on Persuasion: A Meta-Analysis.”Psychological Bulletin 106 (September): 290–314.

    Article  Google Scholar 

  • Johnson, Homer and Richard Izzett. 1969. “Relationship Between Authoritarianism and Attitude Change as a Function of Source Credibility and Type of Communication.”Journal of Personality and Social Psychology 13 (December): 317–321.

    Article  Google Scholar 

  • Johnson, Homer and John Scileppi. 1969. “Effects of Ego-Involvement Conditions on Attitude Change to High and Low Credibility Communicators.”Journal of Personality and Social Psychology 13 (September): 31–36.

    Article  Google Scholar 

  • Kahle, Lynn R. and Pamela M. Homer. 1985. “Physical Attractiveness of the Celebrity Endorser: A Social Adaptation Perspective.”Journal of Consumer Research 11 (March): 954–961.

    Article  Google Scholar 

  • Kelman, Herbert C. 1961. “Processes of Opinion Change.”Public Opinion Quarterly 25 (Spring): 57–78.

    Article  Google Scholar 

  • McCroskey, James. 1969. “A Summary of Experimental Research on the Effects of Evidence in Persuasive Communication.”Quarterly Journal of Speech 55 (April): 169–176.

    Google Scholar 

  • McGinnies, Elliott. 1973. “Initial Attitude, Source Credibility and Involvement as Factors in Persuasion.”Journal of Experimental Social Psychology 9 (July): 285–296.

    Article  Google Scholar 

  • McGinnies, Elliott and Charles Ward. 1974. “Persuasibility as a Function of Source Credibility and Locus of Control: Five Cross-Cultural Experiments.”Journal of Personality 42 (September): 360–371.

    Article  Google Scholar 

  • McGuire, William. 1985. “Attitudes and Attitude Change.” InHandbook of Social Psychology. Third edition. Eds. Gardner Lindzey and Elliot Aronson. New York, NY: Random House, 223–346.

    Google Scholar 

  • McNeill, Brian W. and Cal D. Stoltenberg. 1988. “A Test of the Elaboration Likelihood Model for Therapy.”Cognitive Therapy and Research 12 (February): 69–80.

    Article  Google Scholar 

  • Moore, Danny L., Douglas Hausknecht, and Kanchana Thamodaran. 1988. “Time Compression, Response Opportunity, and Persuasion.”Journal of Consumer Research 13 (June): 85–99.

    Article  Google Scholar 

  • Ostrom, Thomas W. and Timothy C. Brock. 1968. “A Cognitive Model of Attitudinal Involvement.” InTheories of Cognitive Consistency: A Sourcebook. Eds. Robert Abelson, Elliott Aronson, William J. McGuire, Theodore M. Newcomb, Milton J. Rosenberg, and Percy H. Tannenbaum. Skokie, IL: Rand-McNally, 373–383.

    Google Scholar 

  • Peterson, Robert A., Gerald Albaum, and Richard F. Beltramini. 1985. “A Meta-Analysis of Effect Sizes in Consumer Behavior Experiments.”Journal of Consumer Research 12 (June): 97–103.

    Article  Google Scholar 

  • Petty, Richard E. and John T. Cacioppo. 1986.Communication and Persuasion: Central and Peripheral Routes to Attitude Change. New York: Springer-Verlag.

    Google Scholar 

  • Petty, Richard E., John T. Cacioppo, and R. Goldman. 1981. “Personal Involvement as a Determinant of Argument-Based Persuasion.”Journal of Personality and Social Psychology 41 (November): 847–855.

    Article  Google Scholar 

  • Petty, Richard E., John T. Cacioppo, and David Schumann. 1983. “Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement.”Journal of Consumer Research 10 (September): 135–146.

    Article  Google Scholar 

  • Rao, Akshay and Kent B. Monroe. 1989. “The Effect of Price, Brand Name, and Store Name on Buyers’ Perceptions of Product Quality: An Integrative Review.”Journal of Marketing Research 26 (August): 351–357.

    Article  Google Scholar 

  • Rhine, Ramon and Laurence J. Severance. 1970. “Ego-Involvement, Discrepancy, Source Credibility, and Attitude Change.”Journal of Personality and Social Psychology 16 (October): 175–190.

    Article  Google Scholar 

  • Ritchie, Elaine and E. Jerry Phares. 1969. “Attitude Change as a Function of Internal-External Control and Communicator Status.”Journal of Personality 37 (September): 429–443.

    Article  Google Scholar 

  • Rosenthal, Robert. 1991.Meta-Analytic Procedures for Social Research. Beverly Hills, CA: Sage Publications.

    Google Scholar 

  • Sawyer, Alan G. and Dwayne Ball. 1981. “Statistical Power and Effect Size in Marketing Research.”Journal of Marketing Research 18 (August): 275–290.

    Article  Google Scholar 

  • Sherif, Carolyn W., M. Sherif, and R. W. Nebergall. 1965.Attitude and Attitude Change. Philadelphia, PA: Saunders.

    Google Scholar 

  • Siegal, Sidney. 1954.Nonparametric Statistics for the Behavioral Sciences. New York, NY: McGraw-Hill.

    Google Scholar 

  • Simons, Herbert W., Nancy N. Berkowitz, and R. John Moyer. 1970. “Similarity, Credibility, and Attitude Change: A Review and A Theory.”Psychological Bulletin 73 (January): 1–16.

    Article  Google Scholar 

  • Sternthal, Brian, Lynn W. Phillips, and Ruby Dholakia. 1978. “The Persuasive Effect of Source Credibility: A Situational Analysis.”Public Opinion Quarterly 42 (Fall): 285–314.

    Article  Google Scholar 

  • Stiff, James B. 1986. “Cognitive Processing of Persuasive Message Cues: A Meta-Analytic Review of the Effects of Supporting Information on Attitudes.”Communication Monographs 53 (March): 75–89.

    Google Scholar 

  • Tellis, Gerard J. and Birger Wernerfelt. 1987. “Competitive Price and Quality Under Asymetric Information.”Marketing Science 6 (Summer): 240–253.

    Article  Google Scholar 

  • Walster, Elaine, Elliot Aronson, and D. Abrahams. 1966. “On Increasing the Persuasiveness of a Low Prestige Communicator.”Journal of Experimental Social Psychology 2 (October): 325–342.

    Article  Google Scholar 

  • Wood, Wendy and Carl A. Kallgren. 1988. “Communicator Attributes and Persuasion: Recipients’ Access to Attitude-Relevant Information in Memory.”Personality and Social Psychology Bulletin 14 (March): 172–182.

    Article  Google Scholar 

  • Woodside, Arch G. and William Davenport. 1974. “The Effect of Salesman Similarity and Expertise on Consumer Purchasing Behavior.”Journal of Marketing Research 11 (May): 198–202.

    Article  Google Scholar 

  • Woodside, Arch G. and William Davenport. 1976. “Effects of Price and Salesman Expertise on Customer Purchasing Behavior.”Journal of Business 49 (January): 51–60.

    Article  Google Scholar 

  • Wu, Chenghuan and David Shaffer. 1987. “Susceptibility to Persuasive Appeals as a Function of Source Credibility and Prior Experience with the Attitude Object.”Journal of Personality and Social Psychology 52 (April): 677–688.

    Article  Google Scholar 

  • Yalch, Richard F. and Rebecca Elmore-Yalch. 1984. “The Effect of Numbers on the Route to Persuasion.”Journal of Consumer Research 11 (June): 522–527.

    Article  Google Scholar 

  • Zaichkowsky, Judith L. 1985. “Measuring the Involvement Construct.”Journal of Consumer Research 12 (December): 341–352.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Additional information

She received a Ph.D. in Business Administration from the Pennsylvania State University in 1989. Dr. Wilson’s research interests include persuasion processes, meta-analysis, and issues in business marketing. Her work has been published in theJournal of the Academy of Marketing Science, Journal of Marketing Research, Marketing Letters, and elsewhere.

He received a Ph.D. in Business Administration from the University of South Carolina in 1980. Dr. Sherrell’s research interests include consumer behavior, retailing, and marketing management. His work has been published in theJournal of the Academy of Marketing Science, Journal of Consumer Research, Psychology and Marketing, and elsewhere.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Wilson, E.J., Sherrell, D.L. Source effects in communication and persuasion research: A meta-analysis of effect size. JAMS 21, 101–112 (1993). https://doi.org/10.1007/BF02894421

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF02894421

Keywords

Navigation