Abstract
The construction industry is a significant motive for the economic and industrial developments in countries. Consequently, the success of the construction projects is crucial for any country because the failure of these projects imposes extreme costs to the economic and industrial development of the country. Thus, the identification of the critical success factors of the construction projects and ranking these factors has a major role in the success and failure of the projects. In this study, the critical success factors are determined through the survey of the literature, and the set of critical success factors are considered as options. After that, a questionnaire was prepared with respect to the criteria such as time, cost, quality, and safety, which are the measurements of the success and failure of the projects. This questionnaire was distributed to the professionals and experts of the construction industry that form the statistical population to determine the percentage of approval and importance of each criterion. Then, the Fuzzy TOPSIS multiple criteria decision-making methods have been used to rank the critical success factors of the construction projects. Finally, a comparison of proposed method and Entropy-based Fuzzy Multi-MOORA has been shown. According to the research results, the level of the effect of each critical factor on the successful execution of Iran’s construction projects will be provided.
Similar content being viewed by others
References
Aksorn, T. and Hadikusumo, B. H. W. (2008). “Critical success factors influencing safety program performance in Thai construction projects.” Saf. Sci., Vol. 46, Issue 4, April 2008, pp. 709–727, DOI: 10.1016/j.ssci.2007.06.006.
Al-Tmeemy, S. M. H. M., Abdul-Rahman, H., and Harun, Z. (2011). “Future criteria for success of building projects in Malaysia.” Int. J. Proj. Manag., Vol. 29, Issue 3, April 2011, pp. 337–348, DOI: 10.1016/j.ijproman.2010.03.003.
Al Haadir, S. and Panuwatwanich, K. (2011). “Critical success factors for safety program implementation among construction companies in Saudi Arabia.” Procedia Eng., Vol. 14, 2011, pp. 148–155, DOI: 10.1016/j.proeng.2011.07.017.
Alzahrani, J. I. and Emsley, M. W. (2013). “The impact of contractors’ attributes on construction project success: A post construction evaluation.” Int. J. Proj. Manag., Vol. 31, Issue 2, February 2013, pp. 313–322.
Belassi, W. and Tukel, O. I. (1996). “A new framework for determining critical success/failure factors in projects.” Int. J. Proj. Manag., Vol. 14, Issue 3, June 1996, pp. 141–151, DOI: 10.1016/0263-7863(95)00064-X.
Belout, A. and Gauvreau, C. (2004). “Factors influencing project success: The impact of human resource management.” Int. J. Proj. Manag., Vol. 22, Issue 1, January 2004, pp. 1–11, DOI: 10.1016/S0263-7863(03)00003-6.
Brauers, W. K. M. and Ginevičius, R. (2010). “The economy of the belgian regions tested with MULTIMOORA.” J. Bus. Econ. Manag., Vol. 11, 2010, Issue 2, pp. 173–209, DOI: 10.3846/jbem.2010.109.
Brauers, W. K. M. and Zavadskas, E. K. (2006). “The MOORA method and its application to privatization in a transition economy by A new method: the MOORA method.” Control Cybern., Vol. 35, Issue 2, pp. 445–469.
Carvalho, M. M. de, Patah, L. A., and de Souza Bido, D. (2015). “Project management and its effects on project success: Cross-country and crossindustry comparisons.” Int. J. Proj. Manag., Vol. 33, Issue 7, October 2015, pp. 1509–1522, DOI: 10.1016/j.ijproman.2015.04.004.
Chan, A. P. C., Ho, D. C. K., and Tam, C. M. (2001). “Design and build project success factors: Multivariate analysis.” J. Constr. Eng. Manag., Vol. 127, Issue 2-April 2001, DOI: 10.1061/(ASCE)0733-9364(2001)127:293.
Chan, A. P. C., Scott, D., and Chan, A. P. L. (2004). “Factors affecting the success of a construction project.” J. Constr. Eng. Manag., Vol. 130, Issue 1, pp. 153–155, DOI: 10.1061/(ASCE)0733-9364(2004) 130:1153.
Chen, W. T. and Chen, T. T. (2007). “Critical success factors for construction partnering in Taiwan.” Int. J. Proj. Manag., Vol. 25, Issue 5, July 2007, pp. 475–484, DOI: 10.1016/j.ijproman.2006.12.003.
Chua, D. K. H. and Kog, Y. C. (1999). “Critical success factors for different project objectives.” J. Constr. Eng. Manag., Vol. 125, Issue 3, 142, DOI: 10.1061/(ASCE)0733-9364(1999)125:3142.
Cooke-Davies, T. (2002). “The “real” success factors on projects.” Int. J. Proj. Manag., 20:185-190, Vol. 20, Issue 3, April 2002, pp. 185–190, DOI: 10.1016/S0263-7863(01)00067-9.
Costantino, F., Di Gravio, G., and Nonino, F. (2015). “Project selection in project portfolio management: An artificial neural network model based on critical success factors.” Int. J. Proj. Manag., Vol. 33, Issue 8, November 2015, pp. 1744–1754, DOI: 10.1016/j.ijproman.2015.07.003.
Doulabi, R. Z. and Asnaashari, E. (2016). “Identifying success factors of healthcare facility construction projects in Iran.” Procedia Eng., Vol. 164, 2016, pp. 409–415, DOI: 10.1016/j.proeng.2016.11.638.
Dvir, D., Lipovetsky, S, Shenhar, A., and Tishler, A. (1998). “In search of project classification: A non-universal approach to project success factors.” Res. Policy., Vol. 27, Issue 9, December 1998, pp. 915–935, DOI: 10.1016/S0048-7333(98)00085-7.
Easton, G. (2010). One case study is enough, In: Academy of Marketing Annual Conference. pp. 1–17.
Flyvbjerg, B. (2006). “Five misunderstandings about case-study research.” Qual. Inq., Vol. 12, No. 2, pp. 219–245, DOI: 10.1177/1077800405284363.
Gudienė, N., Banaitis, A., Podvezko, V., and Banaitienė, N. (2014). “Identification and evaluation of the critical success factors for construction projects in Lithuania: AHP approach.” J. Civ. Eng. Manag., Vol. 20, 2014, Issue 3, pp. 350–359, DOI: 10.3846/13923730.2014.914082.
He, Q., Luo, L., Hu, Y., and Chan, A. P. C. (2015). “Measuring the complexity of mega construction projects in China—A fuzzy analytic network process analysis.” Int. J. Proj. Manag., Vol. 33, Issue 3, April 2015, pp. 549–563, DOI: 10.1016/j.ijproman.2014.07.009.
Hesampour, A., Shiroyehzadeh, H., and Nikbakht, M. (2014). “Ranking the success factors of project efficiency in the aviation industry by using the hierarchical process techniques.” In: Eleventh International Conference on Industrial Engineering.
Hoseinzadeh, A. R., Mohtashami Borzadaran, G. R., and Yari, G. H. (2012). “Aspects concerning entropy and utility.” Theory Decis February 2012, Vol. 72, Issue 2, pp. 273–285, DOI: 10.1007/s11238-010-9232-5.
Hwang, C. L. and Yoon, K. (1981). Multiple Attribute Decision Making: Methods and Applications.
Leidecker, J. K. and Bruno, A. V. (1984). “Identifying and using critical success factors.” Long. Range. Plann., Vol. 17, Issue 1, February 1984, pp. 23–32, DOI: 10.1016/0024-6301(84)90163-8.
Liang, H., Ren, J., Gao, Z., Gao, S., Luo, X., Dong, L., and Scipioni, A. (2016). “Identification of critical success factors for sustainable development of biofuel industry in China based on grey decisionmaking trial and evaluation laboratory (DEMATEL).” J. Clean Prod., Vol. 131, 10 September 2016, pp. 500–508, DOI: 10.1016/j.jclepro.2016.04.151.
Lim, C. S. and Mohamed, M. Z. (1999). “Criteria of project success: an exploratory re-examination.” Int. J. Proj. Manag., Vol. 17, Issue 4, August 1999, pp. 243–248, DOI: 10.1016/S0263-7863(98)00040-4.
Lu, W. and Yuan, H. (2010). “Exploring critical success factors for waste management in construction projects of China.” Resour. Conserv, Recycl., Vol. 55, Issue 2, December 2010, pp. 201–208, DOI: 10.1016/j.resconrec.2010.09.010.
Lückmann, P. (2015). “Towards identifying success factors for crosscultural project customer engagement: A literature review.” Procedia. Comput. Sci., Vol. 64, 2015, pp. 324–333, DOI: 10.1016/j.procs. 2015.08.496.
Mahmood, A., Asghar, F., and Naoreen, B. (2014). “Success factors on research projects at University” an exploratory study.” Procedia-Soc. Behav. Sci., Vol. 116, 21 February 2014, pp. 2779–2783, DOI: 10.1016/j.sbspro.2014.01.655.
Marzagão, D. S. L. and Carvalho, M. M. (2016). “Critical success factors for Six Sigma projects.” Int. J. Proj. Manag., Vol. 34, Issue 8, November 2016, pp. 1505–1518, DOI: 10.1016/j.ijproman.2016. 08.005.
Mavi, R. K., Farid, S., and Jalili, A. (2012). “Selecting the construction projects using fuzzy VIKOR approach.” J. Basic. Appl. Sci. Res., Vol. 9, Issues 2, pp. 9474–9480, 2012.
Moe, T. L. and Pathranarakul, P. (2006). “An integrated approach to natural disaster management: Public project management and its critical success factors.” Disaster Prev. Manag., Vol. 15, Issue 3, pp. 396–413, DOI: 10.1108/09653560610669882.
Momeni, M. (2006). New research topics on operations, Univ. Tehran.
Montequin, V. R., Cousillas, S. M., Alvarez, V., and Villanueva, J. (2016). “Success factors and failure causes in projects: Analysis of cluster patterns using self-organizing maps.” Procedia Comput. Sci., Vol. 100, 2016, pp. 440–448, DOI: 10.1016/j.procs.2016.09.180.
Pinto, J. K. and Covin, J. G. (1989). “Critical factors in project implementation: A comparison of construction and R&D projects.” Technovation, Vol. 9, Issue 1, May 1989, pp. 49–62, DOI: 10.1016/0166-4972(89)90040-0.
Pinto, J. K. and Prescott, J. E. (1988). “Variations in critical success factors over the stages in the project life cycle.” J. Manage., Vol. 14, Issue 1, 1988, pp. 5–18, DOI: 10.1177/014920638801400102.
Rodríguez-Segura, E., Ortiz-Marcos, I., Romero, J. J., and Tafur-Segura, J. (2016). “Critical success factors in large projects in the aerospace and defense sectors.” J. Bus. Res., Vol. 69, Issue 11, November 2016, pp. 5419–5425, DOI: 10.1016/j.jbusres.2016.04.148.
Sanvido, V., Grobler, F., Parfitt, K., Guvenis, M., and Coyle, M. (1992). “Critical success factors for construction projects.” J. Constr. Eng. Manag., Vol. 118, Issue 1 (March 1992), pp. 94–111, DOI: 10.1061/(ASCE)0733-9364(1992)118:194.
Serrador, P. and Turner, J. R. (2014). “The relationship between project success and project efficiency.” Vol. 46, Issue 1, February/March 2015, pp. 30–39, DOI: 10.1002/pmj.21468.
Shen, Q. and Liu, G. (2003). “Critical success factors for value management studies in construction.” J. Constr. Eng. Manag., Vol. 129, Issue 5 (October 2003), pp. 485–491, DOI: 10.1061/(ASCE)0733-9364(2003)129:5485.
Songer, A. D. and Molenaar, K. R. (1997). “Appropriate project characteristics for public sector design-build projects.” J. Constr. Eng. Manag., Vol. 123, Issue 1 (March 1997), pp. 34–40.
Taylan, O., Bafail, A. O., Abdulaal, R. M. S., and Kabli, M. R. (2014). “Construction projects selection and risk assessment by fuzzy AHP and fuzzy TOPSIS methodologies.” Appl. Soft Comput. J., Vol. 17, April 2014, pp. 105–116, DOI: 10.1016/j.asoc.2014.01.003.
Todorović, M. L., Petrović, D. Č., Mihić, M. M., Obradović, V. L., and Bushuyev, S. D. (2015). “Project success analysis framework: A knowledge-based approach in project management.” Int. J. Proj. Manag., Vol. 33, Issue 4, May 2015, pp. 772–783, DOI: 10.1016/j.ijproman.2014.10.009.
Toor, S.-R. and Ogunlana, S. O. (2009). “Construction professionals’ perception of critical success factors for large-scale construction projects.” Constr. Innov. Information, Process Manag., Vol. 9, Issue 2 pp. 149–167, DOI: 10.1108/14714170910950803.
Toor, S. U. R. and Ogunlana, S. O. (2008). “Critical COMs of success in large-scale construction projects: Evidence from Thailand construction industry.” Int. J. Proj. Manag., Vol. 26, Issue 4, May 2008, pp. 420–430, DOI: 10.1016/j.ijproman.2007.08.003.
Yalegama, S., Chileshe, N., and Ma, T. (2016). “Critical success factors for community-driven development projects: A Sri Lankan community perspective.” Int. J. Proj. Manag., Vol. 34, Issue 4, May 2016, pp. 643–659, DOI: 10.1016/j.ijproman.2016.02.006.
Yang, J., Shen, G. Q., Ho, M., et al. (2009). “Exploring critical success factors for stakeholder management in construction projects.” J. Civ. Eng. Manag., Vol. 15, 2009, Issue 4, pp. 337–348, DOI: 10.3846/1392-3730.2009.15.337-348.
Yoon, K. and Hwang, C.-L. (1995). Multiple attribute decision making: An introduction.
Yu, A. T. W., Shen, Q., Kelly, J., and Hunter, K. (2006). “Investigation of critical success factors in construction project briefing by way of content analysis.” J. Constr. Eng. Manag., Vol. 132, Issue 11 (November 2006), pp. 1178–1186, DOI: 10.1061/(ASCE)0733-9364(2006)132:111178.
Zadeh, L. A. (1965). “Fuzzy sets.” Inf. Control., Vol. 8, Issue 3, June 1965, pp. 338–353, DOI: 10.1016/S0019-9958(65)90241-X.
Zavadskas, E. K., Vainiunas, P., Turkis, Z., and Tamosaitiene, J. (2012). “Multiple criteria decision support system for assessment of projects managers in construction.” Int. J. Inf. Technol. Decis. Mak., Vol. 11, Issue 2, March 2012, pp. 501–520, DOI: 10.1142/S0219622012400135.
Zhang, X. (2005). “Critical success factors for public–private partnerships in infrastructure development.” J. Constr. Eng. Manag., Vol. 131, Issue 1 (January 2005), DOI: 10.1061/(ASCE)0733-9364(2005)131:13.
Zou, W., Kumaraswamy, M., Chung, J., and Wong, J. (2014). “Identifying the critical success factors for relationship management in PPP projects.” Int. J. Proj. Manag., Vol. 32, Issue 2, February 2014, pp. 265–274, DOI: 10.1016/j.ijproman.2013.05.004.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Maghsoodi, A.I., Khalilzadeh, M. Identification and Evaluation of Construction Projects’ Critical Success Factors Employing Fuzzy-TOPSIS Approach. KSCE J Civ Eng 22, 1593–1605 (2018). https://doi.org/10.1007/s12205-017-1970-2
Received:
Revised:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s12205-017-1970-2