Authors:
Christian Glaschke
1
;
Norbert Gronau
2
and
Benedict Bender
1
Affiliations:
1
Chair of Business Information Systems, especially Systems and Processes, University of Potsdam, Germany
;
2
Business Informatics, esp. Processes and Systems, Potsdam University, Germany
Keyword(s):
Process Mining, RFID, Production, Cross-System.
Abstract:
In times of digitalization, the collection and modeling of business processes is still a challenge for companies.
The demand for trustworthy process models that reflect the actual execution steps therefore increases. The
respective kinds of processes significantly determine both, business process analysis and the conception of
future target processes and they are the starting point for any kind of change initiatives. Existing approaches
to model as-is processes, like process mining, are exclusively focused on reconstruction. Therefore,
transactional protocols and limited data from a single application system are used. Heterogeneous application
landscapes and business processes that are executed across multiple application systems, on the contrary, are
one of the main challenges in process mining research. Using RFID technology is hence one approach to close
the existing gap between different application systems. This paper focuses on methods for data collection
from real world object
s via RFID technology and possible combinations with application data (process
mining) in order to realize a cross system mining approach.
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