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Abstract

Over 20 years have passed since sociologists interested in emotion have turned their attention to the workplace. Often hierarchically ordered, the workplace setting offers a natural laboratory, of sorts, for exploring the roles that power and status (Kemper 1978) and cultural (Simon et al. 1992; Clark 1997) and organizational norms (Hochschild 1983; Pierce 1995; Sutton 1991) play in both the experience and expression of emotion.

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Lively, K.J. (2006). Emotions in the Workplace. In: Stets, J.E., Turner, J.H. (eds) Handbook of the Sociology of Emotions. Handbooks of Sociology and Social Research. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-30715-2_25

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