Abstract
This book promotes a critical reflection about the research conducted within Human-Computer Interaction (HCI) with older people thus far, whose predominant perspective [Perspective is defined here as “the assumptions about a phenomenon being studied or designed for, the lenses used to analyze it and the questions asked” (Rogers in HCI theory: classical, modern, and contemporary. Morgan & Claypool, USA, p. 4, 2012)] focuses on health, help, and age-related decline in functional abilities. This book introduces a new (or different) perspective, which is grounded in interdisciplinary research on older people and digital technologies. Key elements are to (i) address topics that include, but also go beyond decline, health, and help, such as leisure, fun and culture, to delve more deeply into the role of digital technologies in multiple facets of older people’s lives; (ii) focus on doing research and designing technologies with and for older adults, and their communities, to avoid and fight against negative social conceptions of ageing; (iii) examine older people’s life course, strengths, interests, and values, as well as their limitations and needs, to design technologies that not only help but also empower them over time. This perspective aims to help us better understand, design, and evaluate older people’s interactions with digital technologies in the early 21st century.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
In this editorial introduction, I will use the expression ‘older-adult HCI research’ and ‘HCI research with older people’ interchangeably.
- 2.
See, for example, the series of three handbooks of ageing: Handbook of the Biology of Aging, Handbook of the Psychology of Aging, and Handbook of the Aging and the Social Sciences. At the time of writing this book, the current edition is the seventh.
- 3.
- 4.
Two expressions of interest were not aligned with the mission and vision of the book.
- 5.
- 6.
ITAP: International Conference on Human Aspects of IT for the Aged Population (http://2018.hci.international/itap).
Mobile Interface Design with older people: a series of international events on mobile HCI for older adults (https://olderadultsmobileinterfaces.wordpress.com/).
- 7.
Some argue that the Walk a Mile in His Moccasins actually comes from a poem written by Mary T. Lathrap in 1895—https://www.aaanativearts.com/walk-mile-in-his-moccasins.
References
Ahn HS, Santos MPG, Wadhwa C et al (2014) Development of brain training games for a healthcare service robot for older people. Lect Notes Comput Sci 8755:1–10
Bannon LJ (1991) From human factors to human actors the role of psychology and human-computer interaction studies in systems design. In: Greenbaum J, Kyng M (eds) Design at work: cooperative design of computer systems. Lawrence Erlbaum Associates, Hillsdale, NJ, pp 25–44
Barbosa B, Vetere F (in print) Ageing and digital technology: designing and evaluating emerging technologies for older adults. Springer
Barbosa B, Franz R, Judges R et al (2017) Can digital technology enhance social connectedness among older adults? A feasibility study. J Appl Gerontol 38(1):49–72
Bødker S (2006) When second wave HCI meets third wave challenges. In: NordiCHI, Oslo, Norway, pp 14–18
Calvo R, Peters D (2014) Positive computing: technology for wellbeing and human potential. The MIT Press, Cambridge
Card S, Moran T, Newell A (1983) The psychology of human-computer interaction. Lawrence Erlbaum Associates, Mahwah
Carrasco R (2017) Designing virtual avatars to empower social participation among older adults. In: Proceedings of the 2017 CHI conference extended abstracts on human factors in computing systems—CHI EA 2017, pp 259–262
Coelho J, Rito F, Duarte C (2017) You, me & TV—fighting social isolation of older adults with Facebook, TV and multimodality. Int J Hum-Comput Stud 98:38–50
Cornwall B, Naumann E, Schumm L (2008) The social connectedness of older adults: a national profile. Am Sociol Rev 73(2):185–203
Cozza M, De Angeli A, Tonolli L (2017) Ubiquitous technologies for older people. Pers Ubiquit Comput 21(3):607–619
Csikszentmihalyi M (2014) Flow and the foundations of positive psychology. Springer
Czaja SJ (1990) Human factors research needs for an aging population. National Academies Press, USA
Dalgaard LG, Gronvall E, Verdezoto N (2013) MediFrame: a tablet application to plan, inform, remind and sustain older adults’ medication intake. In: 2013 IEEE international conference on healthcare informatics, Philadelphia, pp 36–45
Dourish P (2004) Where the action is: the foundations of embodied interaction. The MIT Press, London
Durick J, Brereton M, Vetere F et al (2013) Dispelling ageing myths in technology design. In: OzCHI, Adelaide, Australia, pp 467–476
Ferreira SM (2015) An alternative view of ICT’s use by older people in human-computer interaction: similarities, digital content creation and perceived well-being. PhD dissertation. Universitat Pompeu Fabra, Spain
Ferreira SM, Sayago S, Blat J (2017) Older people’s production and appropriation of digital videos: an ethnographic study. Behav Inf Technol 36(6):557–574
Fisk AD, Rogers WA (eds) (1997) Handbook of human factors and the older adult. Academic Press, San Diego, USA
Fisk A, Rogers W, Charness N et al (2009) Designing for older adults: principles and creative human approaches. CRC Press, Boca Raton
Frennert S, Östlund B (2014) Review: seven matters of concern of social robots and older people. Int J Soc Robot 6:299–310
Friberg K, Wright S (2014) Toward post ageing: technology in an ageing society. Springer, New York
Fröhlich D, Lim C, Ahmed A (2016) Co-designing a diversity of social media products with and for older people. In: Proceedings of the 7th international conference on software development and technologies for enhancing accessibility and fighting info-exclusion, pp 323–330
Gee NR, Mueller MK, Curl AL (2017) Human–animal interaction and older adults: an overview. Front Psychol 8:1–7
Graf C, Hochleitner C, Tscheligi M (2012) How to design accessible TVMs for older adults. In: NordiCHI, Copenhagen, Denmark, pp 1–3
Grudin J (2017) From tool to partner: the evolution of human-computer interaction. Synthesis lectures on human-centered informatics. Morgan and Claypool, USA
Guo P (2018) Older adults learning computer programming: motivations, frustrations, and design opportunities. In: CHI 2017, Denver, Colorado, p 7070
Haesner M, Wolf S, Steinert A et al (2018) Touch interaction with Google glass—is it suitable for older adults? Int J Hum Comput Stud 110:12–20
Harness N (2011) Designing telehealth for an aging population: a human factors perspective. CRC Press, Boca Raton
Harrison S, Sengers P, Tatar D (2011) Making epistemological trouble: third-paradigm HCI as successor science. Interact Comput 23(5):385–392
Hassenzahl M (2010) Experience design: technology for all the right reasons. Synthesis lectures on human-centered informatics. Morgan & Claypool Publishers, USA
Hassenzahl M, Tractinsky N (2006) User experience—a research agenda. Behav Inf Technol 25(2):91–97
Holtzblatt K, Beyer H (1998) Contextual design: defining customer-centered systems. Morgan Kaufmann Publishers—a more recent version was published in 2017 (Contextual design: design for life)
Hutchins E (1995) Cognition in the wild. The MIT Press, Cambridge
Johnson J, Finn K (2017) Designing user interfaces for an aging population: towards universal design. Elsevier/Morgan Kauffman, USA
Kaptelinin V, Nardi B (2006) Acting with technology: activity theory and interaction design. The MIT Press, Cambridge
Khosravi P, Rezvani A, Wiewiora A (2016) The impact of technology on older adults’ social isolation. Comput Hum Behav 63:594–603
Knowles B, Hanson VL (2018) The wisdom of older technology (non)users. Commun ACM 61(3):72–77
Knowles M, Holton E, Swanson R (2005) The adult learner: the definitive classic in adult education and human resource development. Elsevier, Burlington, MA
Lazar J, Heidi J, Hochheiser H (2017) Research methods in human-computer interaction. Morgan Kaufmann Publishers, USA
McGlynn SA, Kemple S, Mitzner TL et al (2017) Understanding the potential of PARO for healthy older adults. Int J Hum-Comput Stud 100:33–47
McNeill A, Coventry L, Pywell J et al (2017) Privacy considerations when designing social network systems to support successful ageing. In: ACM-CHI 2017
Muskens L, van Lent R, Vijfvinkel A et al (2014). Never too old to use a tablet: designing tablet applications for the cognitively and physically impaired. In: ICCHP, pp 391–398
Neven L (2010) “But obviously not for me”: robots, laboratories and the defiant identity of elder test users. Sociol Health Illn 32(2):335–347
Oudshoorn N, Stienstra M, Neven L (2016) How diversity gets lost: age and gender in design practices of information and communication technologies. J Woman Aging 2841:1–30
Parra C, Silveira P, Far IK et al (2014) Information technology for active ageing: a review of theory and practice. Found Trends Hum-Comput Interact 7(4):351–448
Pay R, Mclaughlin A (2011) Designing displays for older adults. CRC Press, Boca Raton
Righi V (2016) Re-thinking human-computer interaction research and design with a growing ageing population. Widening contexts of technology use, changing the subject and object of design. PhD dissertation, Universitat Pompeu Fabra, Spain
Righi V, Sayago S, Blat J (2015) Urban ageing: technology, agency and community in smarter cities for older people. ACM Communities & Technologies, Limerick, Ireland, pp 119–128
Righi V, Sayago S, Blat J (2017) When we talk about older people in HCI, who are we talking about? Towards a ‘turn to community’ in the design of technologies for a growing ageing population. Int J Hum Comput Stud 108:15–31
Rogers Y (2012) HCI theory: classical, modern, and contemporary. Synthesis lectures on human-centered informatics. Morgan & Claypool, USA
Rogers Y, Marsden G (2013) Does he take sugar? Moving beyond the rhetoric of compassion. Interactions 20(4):48–57
Rogers WA, Mitzner TL (2017) Envisioning the future for older adults: autonomy, health, well-being, and social connectedness with technology support. Futures 87:133–139
Rogers Y, Paay J, Brereton M et al (2014) Never too old: engaging retired people inventing the future with MaKey MaKey. In: CHI, Toronto, ON, Canada, pp 3913–3922
Sayago S (2009) Human-computer interaction with older people: from human factors to social actors. PhD dissertation, Universitat Pompeu Fabra, Spain
Scheerder A, van Deursen A, van Dijk J (2017) Determinants of Internet skills, uses and outcomes: a systematic review of the second- and third-level digital divide. Telemat Inform 34(8):1607–1624
Schneider H, Eiband M, Ullrich D et al (2018) Empowerment in HCI—a survey and framework. In: Proceedings of the 2018 CHI conference on human factors in computing systems—CHI 2018, pp 1–14
Schuler D, Namioka A (1993) Participatory design: principles and practices. Lawrence Erlbaum Associated, Hillsdale, NJ
Settersten RA (2003) Invitation to the life course: toward new understandings of later life. Baywood Publishing Company, Amityville, NY
Shilton K (2018) Values and ethics in human-computer interaction. Found Trends Hum-Comput Interact 12(2):107–171
Suchman LA (1987) Plans and situated actions. Cambridge University Press, Cambridge, UK
United Nations, Department of Economic and Social Affairs, Population Division (2017) World Population Ageing 2017
Vines J, Pritchard G, Wright P et al (2015) An age-old problem: examining the discourses of ageing in HCI and strategies for future research. ACM Trans Comput-Hum Interact 22(1):1–27
Wu AY, Munteanu C (2018) Understanding older users’ acceptance of wearable interfaces for sensor-based fall risk assessment. In: Proceedings of the 2018 CHI conference on human factors in computing systems, p 119:13
Yuan CW, Hanrahan BV, Rosson MB et al (2018) Coming of old age: understanding older adults’ engagement and needs in coproduction activities for healthy ageing. Behav Inf Technol 37(3):232–246
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Sayago, S. (2019). Editorial Introduction—Perspectives on HCI Research with Older People. In: Sayago, S. (eds) Perspectives on Human-Computer Interaction Research with Older People. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-030-06076-3_1
Download citation
DOI: https://doi.org/10.1007/978-3-030-06076-3_1
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-06075-6
Online ISBN: 978-3-030-06076-3
eBook Packages: Computer ScienceComputer Science (R0)