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The E-Banking and the Adoption of Innovations from the Perspective of the Transactions Cost Theory: Case of the Largest Commercial Banks in Lebanon

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ICT for a Better Life and a Better World

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 30))

Abstract

Based on the transactions cost theory, this article aims to explore the adoption and the integration of innovations and e-banking by the largest commercial banks in Lebanon. Referring to Rogers’ models (Diffusion of innovations. The Free Press, A Division of Macmillan Publishing Co., Inc., New York, 1983 [16]; Diffusion of innovations. New York Free Press, 1995 [17]), we studied the effects of this adoption on transactions costs and we presented the key role played by information and communications technology (ICT) in organizations, especially at the cost level. Using a qualitative approach, our study reveals the complexity of this concept, particularly regarding the integration strategies of the latest technological innovations within the banking sector, which appear to be essential for the development and the continuity of the sector at the national and regional levels

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Notes

  1. 1.

    Banks that combine physical channels and online services across Web.

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Author information

Authors and Affiliations

  1. Faculty of Business and Management, Saint Joseph University, Beirut, Lebanon

    Charbel Chedrawi, Bissane Harb & Mariam Saleh

Authors
  1. Charbel Chedrawi
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  2. Bissane Harb
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  3. Mariam Saleh
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Corresponding author

Correspondence to Charbel Chedrawi .

Editor information

Editors and Affiliations

  1. Department of Computer Science, Sultan Qaboos University, Muscat, Oman

    Youcef Baghdadi

  2. Business Department, Paris Nanterre University, Nanterre, France

    Antoine Harfouche

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Chedrawi, C., Harb, B., Saleh, M. (2019). The E-Banking and the Adoption of Innovations from the Perspective of the Transactions Cost Theory: Case of the Largest Commercial Banks in Lebanon. In: Baghdadi, Y., Harfouche, A. (eds) ICT for a Better Life and a Better World. Lecture Notes in Information Systems and Organisation, vol 30. Springer, Cham. https://doi.org/10.1007/978-3-030-10737-6_10

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