Abstract
Advances in computational cognitive psychology have played an important role in understanding and engineering human–information interaction systems. These computational models include several addressing the cognition involved in the human sensemaking process, user models that capture the knowledge that humans acquire from interaction, and how people judge the credibility of online Twitter users who influence decision-making. The models presented in this chapter build on earlier information foraging models in which it is important to model individual-level knowledge and experience because these clearly influence human–information interaction processes. This chapter concludes with a discussion of challenges to computational cognitive models as digital information interaction becomes increasingly pervasive and complex.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Anderson JR (2007) How can the human mind occur in the physical universe? Oxford University Press, Oxford, UK
Baumeister RF, Vohs KD, Funder DC (2007) Psychology as the science of self-reports and finger movements: whatever happened to actual behavior? Perspect Psychol Sci 2(4):396–403. https://doi.org/10.1111/j.1745-6916.2007.00051.x
Birnbaum MH (1979) Source credibility in social judgment: bias, expertise, and the judge’s point of view. J Pers Soc Psychol 37(1):48–74
Blei DM, Ng AY, Jordan MI (2003) Latent Dirichlet allocation. J Mach Learn Res 3:993–1022
Brusilovsky P, Somyurek S, Guerra J, Hosseini R, Zadorozhny V, Durlach PJ (2016) Open social student modeling for personalized learning. IEEE Trans Emerg Top Comput 4:450–461. https://doi.org/10.1109/TETC.2015.2501243
Canini K, Suh B, Pirolli P (2011) Finding credible information sources in social networks based on content and social structure. Paper presented at the IEEE international conference on social computing, SocialCom 2011, Boston, MA
Card SK, Moran TP, Newell A (1983) The psychology of human-computer interaction. Lawrence Erlbaum Associates, Hillsdale, NJ
Collins LM, Murphy SA, Strecher V (2007) The multiphase optimization strategy (MOST) and the sequential multiple assignment randomized trial (SMART): new methods for more potent eHealth interventions. Am J Prev Med 32(5 Suppl):S112–118. https://doi.org/10.1016/j.amepre.2007.01.022
Diana F, Bahry S, Masrom M, Masrek MN (2016) Website credibility and user engagement: a theoretical integration. Paper presented at the 2016 4th international conference on user science and engineering (i-USEr), 23–25 August 2016
Gardner H (1985) The mind’s new science. Basic Books, New York
Gonzalez C, Lerch JF, Lebiere C (2003) Instance-based learning in dynamic decision making. Cogn Sci 27:591–635
Gray WD (2008) Cognitive modeling for cognitive engineering. In: Sun R (ed) The Cambridge handbook of computational psychology. Cambridge University Press, Cambridge, pp 565–588
Gray WD, John BE, Atwood ME (1993) Project Ernestine: A validation of GOMS for prediction and explanation of real-world task performance. Hum-Comput Interact 8:237–309
Griffiths TL, Steyvers M, Tenenbaum JB (2007) Topics in semantic representation. Psychol Rev 114(2):211–244
Hearst MA (2009) Search user interfaces. Cambridge University Press, New York
Hovland CI, Janis IL, Kelley HH (1953) Communication and persuasion. Yale University Press, New Haven, CT
Kammerer Y, Nairn R, Pirolli P, Chi EH (2009) Signpost from the masses: learning effects in an exploratory social tag search browser. Paper presented at the proceedings of the 27th international conference on human factors in computing systems, Boston, MA, USA
Klasnja P, Hekler EB, Shiffman S, Boruvka A, Almirall D, Tewari A, Murphy SA (2015) Micro-randomized trials: an experimental design for developing just-in-time adaptive interventions. Health Psychol: Official J Div Health Psychol, Am Psychol Assoc 34:1220–1228. https://doi.org/10.1037/hea0000305
Klein G, Moon B, Hoffman RR (2006a) Making sense of sensemaking 1: alternative perspectives. IEEE Intell Syst 21(4):70–73
Klein G, Moon B, Hoffman RR (2006b) Making sense of sensemaking 2: a macrocognitive model. IEEE Intell Syst 21(5):88–92
Kotseruba I, Tsotsos JK (2018) 40 years of cognitive architectures: core cognitive abilities and practical applications. Artif Intell Rev. https://doi.org/10.1007/s10462-018-9646-y
Laird JE, Lebiere C, Rosenbloom PS (2017) A standard model of the mind: toward a common computational framework across artificial intelligence, cognitive science, neuroscience, and robotics. AI Mag 38:13–16. https://doi.org/10.1609/aimag.v38i4.2744
Lebiere C, Pirolli P, Thomson R, Paik J, Rutledge-Taylor M, Staszewski J, Anderson JR (2013) A functional model of sensemaking in a neurocognitive architecture. Comput Intell Neurosci 2013:921695. https://doi.org/10.1155/2013/921695
Liao QV, Pirolli P, Fu W (2012) An ACT-R model of credibility judgment of micro-blogging Web pages. Proceedings of the international conference on cognitive modeling (ICCM 2012). Universitätsverlag der TU Berlin, Berlin, pp 103–108
Marchionini G (2006) Exploratory search: from finding to understanding. Commun ACM 49(4):41–46. http://doi.acm.org/10.1145/1121949.1121979
Nelson L, Held C, Pirolli P, Hong L, Schiano D, Chi EH (2009) With a little help from my friends: examining the impact of social annotations in sensemaking tasks. Paper presented at the proceedings of the 27th international conference on human factors in computing systems, Boston, MA, USA
Newell A (1990) Unified theories of cognition. Harvard University Press, Cambridge, MA
Nickerson RS (1998) Confirmation bias: a ubiquitous phenomenon in many guises. Rev Gen Psychol 2(2):175–220. https://doi.org/10.1037/1089-2680.2.2.175
Olston C, Chi EH (2003) ScentTrails: integrating browsing and searching on the Web. ACM Trans Comput-Hum Interact 10(3):177–197
Orr MG, Lebiere C, Stocco A, Pirolli P, Pires B, Kennedy WG (2019) Multi-scale resolution of neural, cognitive and social systems. Comput Math Organ Theor 25(1):4–23. https://doi.org/10.1007/s10588-018-09291-0
Pirolli P (1999) Cognitive engineering models and cognitive architectures in human-computer interaction. In: Durso FT, Nickerson RS, Schvaneveldt RW, Dumais ST, Lindsay DS, Chi MTH (eds) Handbook of applied cognition. Wiley, West Sussex, England, pp 441–477
Pirolli P (2007a) Cognitive models of human-information interaction. In: Durso FT (ed) Handbook of applied cognition, 2nd edn. Wiley, West Sussex, England, pp 443–470
Pirolli P (2007b) Information foraging theory: adaptive interaction with information. Oxford University Press, Oxford; New York
Pirolli P (2007c) Information foraging: a theory of adaptive interaction with information. Oxford University Press, New York
Pirolli P, Card SK (1999) Information foraging. Psychol Rev 106:643–675
Pirolli P, Card SK (2005) The sensemaking process and leverage points for analyst technology. Paper presented at the 2005 international conference on intelligence analysis, McLean, VA
Pirolli P, Kairam S (2013) A knowledge-tracing model of learning from a social tagging system. User Model User-Adap Inter 1–30. https://doi.org/10.1007/s11257-012-9132-1
Pirolli P, Russell DM (2011) Introduction to this special issue on sensemaking. Hum-Comput Inter 26:1–8
Pirolli P, Schank P, Hearst M, Diehl C (1996) Scatter/Gather browsing communicates the topic structure of a very large text collection. Proceedings of the conference on human factors in computing systems, CHI ’96. ACM Press, Vancouver, BC, pp 213–220
Pirolli P, Youngblood GM, Du H, Konrad A, Nelson L, Springer A (2018) Scaffolding the mastery of healthy behaviors with fittle + systems: evidence-based interventions and theory. Hum–Comput Interact, 1–34. https://doi.org/10.1080/07370024.2018.1512414
Rasch G (1960) Probabilistic models for some intelligence and attainment tests. Danish Institute for Educational Research, Copenhagen
Russell DM, Stefik MJ, Pirolli P, Card SK (1993) The cost structure of sensemaking. Paper presented at the INTERCHI ’93 conference on human factors in computing systems, Amsterdam
Suh B, Woodruff A, Rosenholtz R, Glass A (2002) Popout prism: adding perceptual principles to overview + detail document interfaces. CHI 2002, ACM Conf Hum Fact Comput Syst, CHI Lett 4(1):251–258
Tversky A, Kahneman D (1974) Judgment under uncertainty: heuristics and biases. Science 185:1124–1131
Vydiswaran V, Zhai C, Roth D, Pirolli P (2012) Unibiased learning of controversial topics. In Proceedings of the annual meeting of the American Society for Information Science and Technology (ASIST), ASIST, Baltimore, MD.
Vydiswaran VGV, Zhai C, Roth D, Pirolli P (2012) BiasTrust: teaching biased users about controversial topics. In CIKM 2012. ACM, Maui, Hawaii
White RW, Kules B, Drucker SM, schraefel mc (2006) Supporting exploratory search: introduction. Commun ACM 49(4):36–39. http://doi.acm.org/10.1145/1121949.1121978
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Pirolli, P. (2020). Challenges for a Computational Cognitive Psychology for the New Digital Ecosystem. In: Fu, W., van Oostendorp, H. (eds) Understanding and Improving Information Search. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-030-38825-6_2
Download citation
DOI: https://doi.org/10.1007/978-3-030-38825-6_2
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-38824-9
Online ISBN: 978-3-030-38825-6
eBook Packages: Computer ScienceComputer Science (R0)