Skip to main content

Towards Understanding How Emojis Express Solidarity in Crisis Events

  • Conference paper
  • First Online:
Advances in Artificial Intelligence, Software and Systems Engineering (AHFE 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 271))

Included in the following conference series:

  • 1822 Accesses

Abstract

We study how emojis are used to express solidarity on social media in the context of three major crisis events - a natural disaster, Hurricane Irma in 2017; terrorist attacks that occurred in November 2015 in Paris; and the Charlottesville protests in August 2017. Using annotated corpora, we first train a recurrent neural network model to classify expressions of solidarity in text. Next, we use these expressions of solidarity to characterize human behavior in online social networks, through the temporal diffusion of emojis, and their sentiment scores. Our analysis reveals that emojis are a powerful indicator of sociolinguistic behaviors (solidarity) that are exhibited on social media as the crisis events unfold. The findings from this article could help advance research on the pragmatic dimensions of emojis, which have been understudied in extant literature.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 219.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 279.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    http://kt.ijs.si/data/Emoji~sentiment~ranking/emojimap.html.

  2. 2.

    https://tinyurl.com/y9ekcutf.

References

  1. Barbieri, F., Kruszewski, G., Ronzano, F., Saggion, H.: How cosmopolitan are emojis?: exploring emojis usage and meaning over different languages with distributional semantics. In: Hanjalic, A., et al. (eds.) Proceedings of the 2016 ACM Conference on Multimedia Conference, MM 2016, Amsterdam, The Netherlands, 15–19 October 2016, pp. 531–535. ACM (2016). https://doi.org/10.1145/2964284.2967278

  2. Derks, D., Bos, A.E., Von Grumbkow, J.: Emoticons and social interaction on the internet: the importance of social context. Comput. Hum. Behav. 23(1), 842–849 (2007)

    Article  Google Scholar 

  3. Donato, G., Paggio, P.: Investigating redundancy in emoji use: study on a twitter based corpus. In: Balahur, A., Mohammad, S.M., van der Goot, E. (eds.) Proceedings of the 8th Workshop on Computational Approaches to Subjectivity, Sentiment and Social Media Analysis, WASSA@EMNLP 2017, Copenhagen, Denmark, 8 September 2017, pp. 118–126. Association for Computational Linguistics (2017). https://doi.org/10.18653/v1/w17-5216

  4. Fenton, N.: Mediating solidarity. Glob. Media Commun. 4(1), 37–57 (2008)

    Article  Google Scholar 

  5. Giddens, A.: The Consequences of Modernity. Wiley, Hoboken (2013)

    Google Scholar 

  6. Herrera-Viedma, E., Bernabe-Moreno, J., Gallego, C.P., Martinez Sanchez, M.d.l.A.: Solidarity in social media: when users abandon their comfort zone-the Charlie Hebdo case. Revista Icono 14-Revista Cientifica de Comunicacion y Tecnologias 13(2), 6–22 (2015)

    Google Scholar 

  7. Hochreiter, S., Schmidhuber, J.: Long short-term memory. Neural Comput. 9(8), 1735–1780 (1997)

    Article  Google Scholar 

  8. Kelly, R., Watts, L.: Characterising the inventive appropriation of emoji as relationally meaningful in mediated close personal relationships. In: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design, vol. 20 (2015)

    Google Scholar 

  9. Ljubesic, N., Fiser, D.: A global analysis of emoji usage. In: Cook, P., Evert, S., schäfer, R., Stemle, E. (eds.) Proceedings of the 10th Web as Corpus Workshop, WAC@ACL 2016, Berlin, 12 August 2016, pp. 82–89. Association for Computational Linguistics (2016). https://doi.org/10.18653/v1/W16-2610

  10. Markman, K.M., Oshima, S.: Pragmatic play? Some possible functions of English emoticons and Japanese Kaomoji in computer-mediated discourse. In: Association of Internet Researchers Annual Conference, vol. 8 (2007)

    Google Scholar 

  11. Mintz, M., Bills, S., Snow, R., Jurafsky, D.: Distant supervision for relation extraction without labeled data. In: Su, K., Su, J., Wiebe, J. (eds.) ACL 2009, Proceedings of the 47th Annual Meeting of the Association for Computational Linguistics and the 4th International Joint Conference on Natural Language Processing of the AFNLP, 2–7 August 2009, Singapore, pp. 1003–1011. The Association for Computer Linguistics (2009). https://www.aclweb.org/anthology/P09-1113/

  12. Novak, P.K., Smailović, J., Sluban, B., Mozetič, I.: Sentiment of emojis. PloS ONE 10(12), e0144296 (2015)

    Google Scholar 

  13. Pennington, J., Socher, R., Manning, C.D.: Glove: global vectors for word representation. In: Moschitti, A., Pang, B., Daelemans, W. (eds.) Proceedings of the 2014 Conference on Empirical Methods in Natural Language Processing, EMNLP 2014, 25–29 October 2014, Doha, Qatar, A Meeting of SIGDAT, a Special Interest Group of the ACL, pp. 1532–1543. ACL (2014). https://doi.org/10.3115/v1/d14-1162

  14. Riordan, M.A.: The communicative role of non-face emojis: affect and disambiguation. Comput. Hum. Behav. 76, 75–86 (2017)

    Article  Google Scholar 

  15. Sim, J., Wright, C.C.: The kappa statistic in reliability studies: use, interpretation, and sample size requirements. Phys. Ther. 85(3), 257–268 (2005)

    Article  Google Scholar 

  16. Tufekci, Z.: Social movements and governments in the digital age: evaluating a complex landscape. J. Int. Aff. 1–18 (2014)

    Google Scholar 

  17. Wijeratne, S., Balasuriya, L., Sheth, A., Doran, D.: Emojinet: building a machine readable sense inventory for emoji. In: Spiro, E., Ahn, Y.-Y. (eds.) SocInfo 2016. LNCS, vol. 10046, pp. 527–541. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-47880-7_33

    Chapter  Google Scholar 

  18. Wood, I., Ruder, S.: Emoji as emotion tags for tweets. In: Proceedings of the Emotion and Sentiment Analysis Workshop LREC 2016, Portorož, Slovenia, pp. 76–79 (2016)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sashank Santhanam .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Santhanam, S., Srinivasan, V., Mahajan, K., Shaikh, S. (2021). Towards Understanding How Emojis Express Solidarity in Crisis Events. In: Ahram, T.Z., Karwowski, W., Kalra, J. (eds) Advances in Artificial Intelligence, Software and Systems Engineering. AHFE 2021. Lecture Notes in Networks and Systems, vol 271. Springer, Cham. https://doi.org/10.1007/978-3-030-80624-8_17

Download citation

Publish with us

Policies and ethics