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Artificial Intelligence Technologies in Education: Benefits, Challenges and Strategies of Implementation

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Artificial Intelligence for Knowledge Management (AI4KM 2019)

Part of the book series: IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 599))

Abstract

Since the education sector is associated with highly dynamic business environments which are controlled and maintained by information systems, recent technological advancements and the increasing pace of adopting artificial intelligence (AI) technologies constitute a need to identify and analyze the issues regarding their implementation in education sector. However, a study of the contemporary literature reveled that relatively little research has been undertaken in this area. To fill this void, we have identified the benefits and challenges of implementing artificial intelligence in the education sector, preceded by a short discussion on the concepts of AI and its evolution over time. Moreover, we have also reviewed modern AI technologies for learners and educators, currently available on the software market, evaluating their usefulness. Last but not least, we have developed a strategy implementation model, described by a five-stage, generic process, along with the corresponding configuration guide. To verify and validate their design, we separately developed three implementation strategies for three different higher education organizations. We believe that the obtained results will contribute to better understanding the specificities of AI systems, services and tools, and afterwards pave a smooth way in their implementation.

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Authors and Affiliations

  1. Wrocław University of Economics and Business, Komandorska 118/120 street, 53-345, Wrocław, Poland

    Mieczysław L. Owoc & Agnieszka Sawicka

  2. Faculty of Electronics, Telecommunications and Informatics, Department of Software Engineering, Gdańsk University of Technology, 11/12 Gabriela Narutowicza Street, 80-233, Gdańsk, Poland

    Paweł Weichbroth

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  1. Mieczysław L. Owoc
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  2. Agnieszka Sawicka
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  3. Paweł Weichbroth
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Correspondence to Mieczysław L. Owoc .

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  1. Wroclaw University of Economics and Business, Wroclaw, Poland

    Mieczysław Lech Owoc

  2. Wroclaw University of Economics and Business, Wroclaw, Poland

    Maciej Pondel

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Owoc, M.L., Sawicka, A., Weichbroth, P. (2021). Artificial Intelligence Technologies in Education: Benefits, Challenges and Strategies of Implementation. In: Owoc, M.L., Pondel, M. (eds) Artificial Intelligence for Knowledge Management. AI4KM 2019. IFIP Advances in Information and Communication Technology, vol 599. Springer, Cham. https://doi.org/10.1007/978-3-030-85001-2_4

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