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The Effect of Digitalization and Human-Centric on Companies’ Production Performances

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Flexible Automation and Intelligent Manufacturing: Establishing Bridges for More Sustainable Manufacturing Systems (FAIM 2023)

Part of the book series: Lecture Notes in Mechanical Engineering ((LNME))

Abstract

Industry 5.0 is the inclusion of humans in the production line. This is because human is now considered a prerequisite for any industry to enhance production performances. However, most of the technological enablers still do not consider the human factor in the production system and only a few articles expose the impact of human-centric approaches and digitalization on production performance. Therefore, this study applied a questionnaire-based survey approach to map out the level of digitalization and human-centric in companies of different sizes and identify the impact on production flexibility and throughput performances on the production systems. The survey was conducted using Google Forms. One of the key findings is the level of digitalization should go hand in hand with human centricity. Both the production performances of product throughput and process flexibility have an S-shape tendency where a high level of human-centric can have a positive impact on both production performances. Respondents from different sizes of enterprises in different regions of the world and job nature can have a different perception of both the degree of human-centric and digitalization. Companies should consider different human roles like managers and engineers in the human-centric framework to enhance human-centric in a more holistic approach.

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Acknowledgement

This research study was funded by DAT4.ZERO (grant no. 958352). The authors extend their gratitude to the European Commission and the participating companies for enabling the study.

Author information

Authors and Affiliations

  1. SINTEF Manufacturing, Trondheim, Norway

    Paul Kengfai Wan, Ragnhild Eleftheriadis & Giuseppe Fragapane

  2. Department of Mechanical and Industrial Engineering, Norwegian University of Science and Technology, Trondheim, Norway

    Endre Sølvsberg

Authors
  1. Paul Kengfai Wan
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  2. Endre Sølvsberg
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  3. Ragnhild Eleftheriadis
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  4. Giuseppe Fragapane
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Corresponding author

Correspondence to Paul Kengfai Wan .

Editor information

Editors and Affiliations

  1. Department of Mechanical Engineering, ISEP – School of Engineering, Polytechnic of Porto, Porto, Portugal

    Francisco J. G. Silva

  2. Department of Mechanical Engineering, ISEP – School of Engineering, Polytechnic of Porto, Porto, Portugal

    Luís Pinto Ferreira

  3. Department of Mechanical Engineering, ISEP – School of Engineering, Polytechnic of Porto, Porto, Portugal

    José Carlos Sá

  4. Department of Mechanical Engineering, ISEP – School of Engineering, Polytechnic of Porto, Porto, Portugal

    Maria Teresa Pereira

  5. Department of Mathematics, ISEP – School of Engineering, Polytechnic of Porto, Porto, Portugal

    Carla M. A. Pinto

Appendix

Appendix

Link to the survey and questionnaire: https://forms.office.com/r/AumEsRnPvE.

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Wan, P.K., Sølvsberg, E., Eleftheriadis, R., Fragapane, G. (2024). The Effect of Digitalization and Human-Centric on Companies’ Production Performances. In: Silva, F.J.G., Ferreira, L.P., Sá, J.C., Pereira, M.T., Pinto, C.M.A. (eds) Flexible Automation and Intelligent Manufacturing: Establishing Bridges for More Sustainable Manufacturing Systems. FAIM 2023. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-031-38165-2_87

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  • DOI: https://doi.org/10.1007/978-3-031-38165-2_87

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-38164-5

  • Online ISBN: 978-3-031-38165-2

  • eBook Packages: EngineeringEngineering (R0)

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