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Extending Participatory Design Principles to Structured User-Generated Content

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Nordic Contributions in IS Research (SCIS 2015)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 223))

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Abstract

The long tradition of research on participative design dates back to 1970 s and has traditionally investigated software development within organizational settings. In this context, many approaches to engaging users in software development were proposed and evaluated, leading to the establishment of principles of participative design. Recently, the proliferation of content-producing technologies such as social media and crowdsourcing has led to the explosion of user-generated content (UGC). In this paper we discuss how UGC settings differ substantially from the organizational environment in which principles of participative design have been originally developed. Developing systems that harness UGC presents unique challenges of user engagement generally not present in organizational settings. We thus identify the need for research extending participative design principles to the context of user-generated content.

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Notes

  1. 1.

    In this paper we do not consider those forms of user-generated content (e.g., Wikipedia, social media) and open collaboration (e.g., open source software development) where organizational needs do not drive software development projects.

  2. 2.

    Note, Barki and Hartwick [93] proposed a different conceptual distinction between user participation (i.e., activities in which users are engaged) and user involvement (i.e., psychological reactions of users to participation).

  3. 3.

    http://www.pewglobal.org/2011/12/20/global-digital-communication-texting-social-networking-popular-worldwide/.

  4. 4.

    See: http://www.isgtw.org/feature/collecting-data-gets-easier-epicollect.

  5. 5.

    http://nlnature.com/Endangered-Species-Biodiversity/About-NL-Nature-2.aspx.

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Authors and Affiliations

  1. College of Business, Florida International University, Miami, FL, USA

    Roman Lukyanenko

  2. Faculty of Business Administration, Memorial University, St. John’s, NL, Canada

    Jeffrey Parsons

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  1. University of Oulu, Oulu, Finland

    Harri Oinas-Kukkonen

  2. University of Oulu, Oulu, Finland

    Netta Iivari

  3. University of Oulu, Oulu, Finland

    Kari Kuutti

  4. University of Oulu, Oulu, Finland

    Anssi Öörni

  5. University of Oulu, Oulu, Finland

    Mikko Rajanen

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Lukyanenko, R., Parsons, J. (2015). Extending Participatory Design Principles to Structured User-Generated Content. In: Oinas-Kukkonen, H., Iivari, N., Kuutti, K., Öörni, A., Rajanen, M. (eds) Nordic Contributions in IS Research. SCIS 2015. Lecture Notes in Business Information Processing, vol 223. Springer, Cham. https://doi.org/10.1007/978-3-319-21783-3_17

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