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Collaborative Business Process Modeling in Multi-surface Environments

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Collaboration Meets Interactive Spaces

Abstract

Analyzing and redesigning business processes is a complex task which requires the collaboration of multiple actors such as process stakeholders, domain experts and others. Current collaborative modeling approaches mainly focus on modeling workshops where participants verbally contribute their perspective on a process along with ideas on how to improve it. These workshops are supported by modeling experts who facilitate the workshop and translate participants’ verbal contributions into a process model. Being limited to verbal contributions however might negatively affect the motivation of participants to actively contribute. Interactive technology such as smartphones, tablets, digital tabletops and interactive walls can provide opportunities for participants to directly interact with process models. Multi surface environments where different interactive technologies (e.g. display walls, tabletops, tablets, and mobiles) are combined also allow for orchestrating different modes of collaboration. In this chapter we describe an approach that combines different styles of collaboration using various interactive surfaces in a multi surface environment. Testing this approach in three different settings we found indications that interactive technology not only improves involvement by participants but also speeds up workshops and improves the quality of collaboration outcomes. The studies also revealed means for improving the proposed approach.

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Notes

  1. 1.

    http://www.signavio.com.

  2. 2.

    See CubeBPM demo video: https://youtu.be/OuEHsL9vCR8.

  3. 3.

    http://www.bpmn.org/.

  4. 4.

    https://tla.mpi.nl/tools/tla-tools/elan/.

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Author information

Authors and Affiliations

  1. Information and Technology Management, Ruhr-University Bochum, Bochum, Germany

    Alexander Nolte, Moritz Wiechers & Thomas Herrmann

  2. Information Systems School, Queensland University of Technology, Brisbane, Australia

    Ross Brown & Artem Polyvyanyy

  3. Department of Computer Science, Middlesex University, London, UK

    Craig Anslow

Authors
  1. Alexander Nolte
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  2. Ross Brown
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  3. Craig Anslow
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  4. Moritz Wiechers
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  5. Artem Polyvyanyy
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  6. Thomas Herrmann
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Corresponding author

Correspondence to Alexander Nolte .

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Editors and Affiliations

  1. Department of Computer Science, Middlesex University , London, United Kingdom

    Craig Anslow

  2. Madeira Interactive Technologies Institute, University of Madeira , Funchal, Reg. Aut. da Madeira, Portugal

    Pedro Campos

  3. Department of Computer Science & Engineering, Instituto Superior TĂ©cnico, University of Lisbon , Lisbon, Portugal

    Joaquim Jorge

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Nolte, A., Brown, R., Anslow, C., Wiechers, M., Polyvyanyy, A., Herrmann, T. (2016). Collaborative Business Process Modeling in Multi-surface Environments. In: Anslow, C., Campos, P., Jorge, J. (eds) Collaboration Meets Interactive Spaces. Springer, Cham. https://doi.org/10.1007/978-3-319-45853-3_12

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  • DOI: https://doi.org/10.1007/978-3-319-45853-3_12

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  • Online ISBN: 978-3-319-45853-3

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