Skip to main content

Management of Knowledge Intensive Business Processes

  • Conference paper
Business Process Management (BPM 2004)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 3080))

Included in the following conference series:

Abstract

Knowledge processes and business processes are linked together and should be regarded together, too. Business processes can be modeled and analyzed extensively with well known and established methods. The simple signs of static knowledge does not fulfill the requirements of a comprehensive and integrated approach of process-oriented knowledge management. The Knowledge Modeler Description Language KMDL is able to represent the creation, use and necessity of knowledge along common business processes. So KMDL can be used to formalize knowledge-intensive processes with a focus on certain knowledge-specific characteristics and to identify weak points in these processes. For computer-aided modeling and analyzing the tool K-Modeler is introduced.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Allweyer, T.: Knowledge Process Redesign. Saarbrücken (1998)

    Google Scholar 

  2. Arbeitsgemeinschaft Wissensmanagement. K-Modeler (2003) http://www.k-modeler.de (Last accessed: January 2004)

  3. Arbeitsgemeinschaft Wissensmanagement. KMDL - Knowledge Modeler Description Language (2003) http://www.kmdl.de (Last accessed: January 2004)

  4. Borghoff, U.M., Pareschi, R. (eds.): Information Technology for Knowledge Management. Berlin (1998)

    Google Scholar 

  5. Davenport, T.H.: Improving Knowledge Work Processes (1995), http://www.kmadvantage.com/docs/KM/Improving_Knowledge_Work_Processes.pdf (Last accessed: September 25, 2002)

  6. Dilz, S., Kalisch, A.: Anwendungen und Systeme für das Wissensmanagement. In: Ein aktueller Überblick. Wirtschaftsinformatik: technische und organisatorische Gestaltungsoptionen, vol. 3, GITOVerlag, Berlin (2004)

    Google Scholar 

  7. Goesmann, T.: Ansatz zur Unterstützung wissensintensiver Prozesse durch Workflow-Management-Systeme. Berlin (2002)

    Google Scholar 

  8. Gronau, N., Palmer, U., Schulte, K., Winkler, T.: Modeling of knowledge-intensive business processes with the declaration language KMDL. In: Reimer, U., Abecker, A., Staab, S., Stumme, G. (eds.) Professional knowledge management - Experiences and visions, Bonn, pp. 315–322 (2003)

    Google Scholar 

  9. Hesse, W., Barkow, G., Braun, H.v., Kittlaus, H.-B., Scheschonk, G.: Terminologie der Softwaretechnik - Ein Begriffssystem für die Analyse und Modellierung von Anwendungssystemen. Informatik-Spektrum 17.1 und 17.2 (1994)

    Google Scholar 

  10. Heisig, P.: GPO-WM - Methode und Werkzeuge zum geschäftsprozessorientierten Wissensmanagement. In: Abecker, A. (ed.) Geschäftsprozessorientiertes Wissensmanagement, Berlin, Heidelberg, New York (2002)

    Google Scholar 

  11. Hoffmann, M.: Analyse und Unterstützung von Wissensprozessen als Voraussetzung für erfolgreiches Wissensmanagement. In: Abecker, A. (ed.) Geschäftsprozessorientiertes Wissensmanagement, Berlin, Heidelberg, New York (2002)

    Google Scholar 

  12. Knolmayer, G., Herbst, H.: Business rules. Wirtschaftsinformatik 4(35), 386–390 (1993)

    Google Scholar 

  13. Karagiannis, D., Woitsch, R.: The PROMOTE approach: Modelling Knowledge Management Processes to describe Knowledge Management Systems. In: Gronau, N. (ed.) Knowledge management strategies, processes, communities, Aachen (2002)

    Google Scholar 

  14. Neuweg, H.G.: Könnerschaft und implizites Wissen. Zur lehrlerntheoretischen Bedeutung der Erkenntnis- und Wissenstheorie Michael Polanyis (1999)

    Google Scholar 

  15. Nonaka, I., Takeuchi, H.: The Knowledge-Creating Company. In: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, New York (1995)

    Google Scholar 

  16. Probst, G., Raub, S., Romhardt, K.: Wissen managen, wie Unternehmen ihre wertvollste Ressource optimal nutzen. In: Frankfurter Allgemeine, Gabler, Frankfurt a. M., 2nd edn. (1998)

    Google Scholar 

  17. Remus, U.: Towards a framework for Knowledge Management Strategies: Process- Orientation as Strategic Starting Point. In: Proceedings of the 34th Hawaii International Conference on System Sciences [HICSS-34], Maui, Hawaii (January 2001)

    Google Scholar 

  18. Remus, U.: Integrierte Prozess- und Kommunikationsmodellierung zur Verbesserung von wissensintensiven Geschäftsprozessen. In: Abecker, A. (ed.) Geschäftsprozessorientiertes Wissensmanagement, Berlin, Heidelberg, New York (2002)

    Google Scholar 

  19. Remus, U.: Process oriented knowledge management. Concepts and modeling. PhD thesis, University of Regensburg, Germany, Regensburg (2002)

    Google Scholar 

  20. Scheer, A.-W.: ARIS From business process to the application system, 3rd edn., Berlin, Heidelberg (1998)

    Google Scholar 

  21. Schwickert, A.C., Fischer, K.: Der Geschäftsprozess als formaler Prozess. Definition, Eigenschaften und Arten. Technical Report WI Nr. 4/1996, Universität Mainz, Lehrstuhl für ABWL und Wirtschaftsinformatik (1996)

    Google Scholar 

  22. Snowden, D.: The ASHEN Model an enabler of action in Knowledge Management, April 2000, vol. 3(7), pp. 14–17 (2000)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2004 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Gronau, N., Weber, E. (2004). Management of Knowledge Intensive Business Processes. In: Desel, J., Pernici, B., Weske, M. (eds) Business Process Management. BPM 2004. Lecture Notes in Computer Science, vol 3080. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-25970-1_11

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-25970-1_11

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-22235-4

  • Online ISBN: 978-3-540-25970-1

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics