Abstract
The paper outlines the scope of influence of digital factory on the interpersonal communication process and the exemplary description of them. On the basis of a brief description about the theoretical basic concepts of the digital factory occurs the illustration of communicative features in digital factory. Practical coherences of interpersonal communication from a human oriented view were analyzed in Volkswagen AG in Wolfsburg in a pilot project. A modeling method was developed within the process analysis. This method makes it possible to visualize interpersonal communication and its human oriented attribute in a technically focused workflow. Due to the results of a developed inquiry about communication analysis and process models of modeling methods it was possible to build the processes in a suitable way for humans and to obtain a positive implication on the communication processes.
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Schütze, J., Baum, H., Laue, M., Müller, E. (2009). Analysis of Interpersonal Communication Processes in Digital Factory Environments. In: Camarinha-Matos, L.M., Paraskakis, I., Afsarmanesh, H. (eds) Leveraging Knowledge for Innovation in Collaborative Networks. PRO-VE 2009. IFIP Advances in Information and Communication Technology, vol 307. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04568-4_19
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DOI: https://doi.org/10.1007/978-3-642-04568-4_19
Publisher Name: Springer, Berlin, Heidelberg
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