Abstract
Today, telecom operators face a threefold challenge: a social challenge dealing with the evolution of the consumer lifestyle, a technological challenge dealing with ever changing ICT trends and a business challenge dealing with the need for innovative business models. This paper introduces an idea of group-oriented services, a special type of personalized telecom services, as a possible solution for all three of these challenges. A proof-of-concept service, called Agent-Based Mobile Content Brokerage, is presented and elaborated with the aim to demonstrate a shift towards consumer-managed relationships, a novel provisioning paradigm within the telecom industry.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Knightson, K., Morita, N., Towle, T.: NGN architecture: generic principles, functional architecture, and implementation. IEEE Communications Magazine 43(10), 49–56 (2006)
Kothari, A., Lackner, J.: A value based approach to management. Journal of Business and Industrial Marketing 21(4), 243–249 (2006)
Yoon, J.-L.: Telco 2.0: A New Role and Business Model. IEEE Communications Magazine 45(1), 10–12 (2007)
Podobnik, V., Trzec, K., Jezic, G.: Context-Aware Service Provisioning in Next-Generation Networks: An Agent Approach. In: Alkhatib, G., Rine, D. (eds.) Agent Technologies and Web Engineering: Applications and Systems, pp. 19–38. Information Science Reference, Hershey (2009)
Weiser, M.: The Computer for the 21st Century. Scientific American 265(3), 94–104 (1991)
Weiser, M.: The World is not a Desktop. ACM Interactions 1(1), 7–8 (1994)
Weiser, M., Brown, J.S.: The Coming Age of Calm Technology. In: Dening, P.J., Metcalfe, R.M., Burke, J. (eds.) Beyond Calculation: The Next Fifty Years of Computing, pp. 75–86. Springer, New York (1997)
Saha, D., Mukherjee, A.: Pervasive Computing: A Paradigm for the 21st Century. IEEE Computer 36(3), 25–31 (2003)
Dumic, G., Podobnik, V., Jezic, G., Trzec, K., Petric, A.: An Agent-Based Optimization of Service Fulfillment in Next-Generation Telecommunication Systems. In: 9th International Conference on Telecommunications (ConTEL), pp. 57–63. IEEE, Zagreb (2007)
Ljubi, I., Podobnik, V., Jezic, G.: Cooperative Mobile Agents for Automation of Service Provisioning: A Telecom Innovation. In: 2nd IEEE International Conference on Digital Information Management (ICDIM), pp. 817–822. IEEE, Lyon (2007)
Medman, N.: Doing your own thing on the net. Ericsson Business Review 1, 49–53 (2006)
Gauch, S., Speretta, M., Chandramouli, A., Micarelli, A.: User Profiles for Personalized Information Access. In: Brusilovsky, P., Kobsa, A., Nejdl, W. (eds.) Adaptive Web 2007. LNCS, vol. 4321, pp. 54–89. Springer, Heidelberg (2007)
Nwana, H.S.: Software Agents: An Overview. Knowledge and Engineering Review 11(3), 205–244 (1996)
Trzec, K., Lovrek, I., Mikac, B.: Agent Behaviour in Double Auction Electronic Market for Communication Resources. In: Gabrys, B., Howlett, R.J., Jain, L.C. (eds.) KES 2006. LNCS (LNAI), vol. 4251, pp. 318–325. Springer, Heidelberg (2006)
Petric, A., Podobnik, V., Jezic, G.: The CrocodileAgent: Designing a Robust Trading Agent for Volatile E-Market Conditions. In: Nguyen, N.T., Grzech, A., Howlett, R.J., Jain, L.C. (eds.) KES-AMSTA 2007. LNCS (LNAI), vol. 4496, pp. 597–606. Springer, Heidelberg (2007)
Bojic, I., Podobnik, V., Kusek, M.: Agent-enabled Collaborative Downloading: Towards Energy-efficient Provisioning of Group-oriented Services. In: Jędrzejowicz, P., Nguyen, N.T., Howlet, R.J., Jain, L.C. (eds.) KES-AMSTA 2010. LNCS, vol. 6071, pp. 62–71. Springer, Heidelberg (2010)
Podobnik, V., Matijasevic, M., Lovrek, I., Skorin-Kapov, L., Desic, S.: Agent-based Framework for Personalized Service Provisioning in Converged IP Networks. In: Kowalczyk, R., et al. (eds.) SOCASE 2009. LNCS, vol. 5907, pp. 83–94. Springer, Heidelberg (2009)
Antoniou, G., van Harmelen, F.: Semantic Web Primer. MIT Press, Cambridge (2004)
Walton, C.: Agency and the Semantic Web. Oxford University Press, New York (2007)
Grimm, S., Motik, B.: Closed World Reasoning in the Semantic Web through Epistemic Operators. In: 1st OWL: Experiences and Directions Workshop (OWLED), Galway (2005)
Broekstra, J., Kampman, A., van Harmelen, F.: Sesame: A Generic Architecture for Storing and Querying RDF and RDF Schema. In: Horrocks, I., Hendler, J.A. (eds.) ISWC 2002. LNCS, vol. 2342, pp. 54–68. Springer, Heidelberg (2002)
Kiryakov, A., Ognyanov, D., Manov, D.: OWLIM - A Pragmatic Semantic Repository for OWL. In: Dean, M., Guo, Y., Jun, W., Kaschek, R., Krishnaswamy, S., Pan, Z., Sheng, Q.Z. (eds.) WISE 2005 Workshops. LNCS, vol. 3807, pp. 182–192. Springer, Heidelberg (2005)
Grimnes, G.A., Edwards, P., Preece, A.: Instance based clustering of semantic web resources. In: Bechhofer, S. (ed.) ESWC 2008. LNCS, vol. 5021, pp. 303–317. Springer, Heidelberg (2008)
Dietze, S., Gugliotta, A., Domingue, J.: Conceptual Situation Spaces for Semantic Situation-Driven Processes. In: Bechhofer, S. (ed.) ESWC 2008. LNCS, vol. 5021, pp. 599–613. Springer, Heidelberg (2008)
Wei, C.P., Hu, P.J.-H., Kung, L., Tan, J.: E-Health Intelligence: A Multiple-Level Approach for E-Health Data Mining. In: Tan, J. (ed.) E-Health Care Information Systems: An Introduction for Students and Professionals, pp. 330–351. Wiley, San Francisco (2005)
Mitchell, T.: Machine Learning. McGraw-Hill, New York (1997)
He, M.: Designing Bidding Strategies for Autonomous Trading Agents. PhD thesis, University of Southampton, Southampton (2004)
Podobnik, V., Petric, A., Trzec, K., Jezic, G.: Software Agents in New Generation Networks: Towards the Automation of Telecom Processes. In: Jain, L.C., Nguyen, N.T. (eds.) Knowledge Processing and Decision Making in Agent-Based Systems, pp. 71–99. Springer, Heidelberg (2009)
Vrdoljak, L., Bojic, I., Podobnik, V., Kusek, M.: The AMiGO-Mob: Agent-based Middleware for Group-oriented Mobile Service Provisioning. In: 10th International Conference on Telecommunications (ConTEL), pp. 97–104. IEEE, Zagreb (2009)
Mitchell, T.: Machine Learning. McGraw-Hill, New York (1997)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Vrdoljak, L., Bojic, I., Podobnik, V., Jezic, G., Kusek, M. (2010). Group-Oriented Services: A Shift towards Consumer-Managed Relationships in the Telecom Industry. In: Nguyen, N.T., Kowalczyk, R. (eds) Transactions on Computational Collective Intelligence II. Lecture Notes in Computer Science, vol 6450. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17155-0_4
Download citation
DOI: https://doi.org/10.1007/978-3-642-17155-0_4
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-17154-3
Online ISBN: 978-3-642-17155-0
eBook Packages: Computer ScienceComputer Science (R0)