Abstract
Variants of the same process may be encountered in different organizations, e.g., any municipality will have a process to handle building permits. New paradigms such as Software-as-a-Service (SaaS) and Cloud Computing stimulate organizations to share a BPM infrastructure. The shared infrastructure has to support many processes and their variants. Dealing with such large collections of similar process models for multiple organizations is challenging. However, a shared BPM infrastructure also enables cross-organizational process mining. Since events are recorded in a unified way, it is possible to cross-correlate process models and the actual observed behavior in different organizations. This paper presents a novel approach to compare collections of process models and their events logs. The approach is used to compare processes in different Dutch municipalities.
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Buijs, J.C.A.M., van Dongen, B.F., van der Aalst, W.M.P. (2012). Towards Cross-Organizational Process Mining in Collections of Process Models and Their Executions. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds) Business Process Management Workshops. BPM 2011. Lecture Notes in Business Information Processing, vol 100. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-28115-0_2
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