Key Points
• In Australian genetic services quality assessment processes are recognised to be important
• Consumer input and feedback is also valued but is variable
• Audit of quality related practices is sporadic in the majority of clinical genetic services but occurs to national and international standards in laboratory services
• National protocols, standards and recommendations for clinical genetic services are desired, but developing and implementing these are limited by available resources
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References
HGSA. Guidelines for the structure of clinical genetics units in Australasia. http://www.hgsa.com.au. See Policies, Guidelines, Statements, 1999.
HGSA. Guidelines for HGSA training and certification in genetic counselling. See Education and Professional Training, 2002.
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Nisselle A, Forbes R, Bankier A, Hughes E, Aitken M. Consumer contribution to the delivery of genetic health services. Am J Med Genet 2008; 146A: 2266–2274.
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Acknowledgements
The authors would like to thank Loren Plunkett for coding and summarising the interview data. We also gratefully acknowledge the time and patience of the following who participated in the interviews: David Blake, Jo Burke, Alison Colley, Lynda Goodwin, Michael Field, Eric Haan, Julie McGaughran, Fiona McKenzie, David Ravine, Anne Turner, Linda Warwick, Meredith Wilson and Ingrid Winship.
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Metcalfe, S.A., Bankier, A. (2010). Quality Issues in Clinical Genetic Services in Australia. In: Kristoffersson, U., Schmidtke, J., Cassiman, J. (eds) Quality Issues in Clinical Genetic Services. Springer, Dordrecht. https://doi.org/10.1007/978-90-481-3919-4_10
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DOI: https://doi.org/10.1007/978-90-481-3919-4_10
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