Skip to main content

Understanding the Antecedents of Destination Identification: Linkage Between Perceived Quality-of-Life, Self-Congruity, and Destination Identification

  • Chapter
  • First Online:
Handbook of Tourism and Quality-of-Life Research

Part of the book series: International Handbooks of Quality-of-Life ((IHQL))

  • 4042 Accesses

Abstract

The aim of this study is to understand the possible antecedents of destination identification. Within this aim, first, the literature on identification derived from social identity theory is briefly summarized with relation to marketing studies. Social identity theory and identification concept give new insights to consumer behavior literature addressing two concepts as “consumer–company identification” and “brand identification.” In this context, the study introduces “destination identification” as a new concept for tourism literature. Current study discussing the antecedents of destination identification introduces and discusses the relationship between four major concepts – quality-of-life, self-congruity, satisfaction, and destination identification – by integrating these distinct literatures and theories in consumer behavior. The study proposes a conceptual model with theoretical bases and discusses the direct and indirect relationships between these concepts.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 329.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34, 347–356.

    Article  Google Scholar 

  • Andereck, K. L., Valentine, K. M., Vogt, C. A., & Knopf, R. C. (2007). A cross-cultural analysis of tourism and quality of life perceptions. Journal of Sustainable Tourism, 15(5), 483–502.

    Article  Google Scholar 

  • Armutlu, C., & Üner, M. M. (2009). An empirical study in the relationship between self-congruity, consumer ­satisfaction and brand loyalty. Gazi University Journal of Economics & Administrative Sciences, 11(3), 1–26.

    Article  Google Scholar 

  • Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organizations. Academy of Management Review, 14, 20–39.

    Google Scholar 

  • Ashforth, B. E., Harrison, S. H., & Corley, K. G. (2008). Identification in organizations: An examination of four fundamental questions. Journal of Management, 34, 325–352.

    Article  Google Scholar 

  • Back, K. (2005). The effects of image congruence on customers’ brand loyalty in the upper middle-class hotel industry. Journal of Hospitality & Tourism Research, 29(4), 448–467.

    Article  Google Scholar 

  • Baron, R. A., Byrne, D., & Watson, G. (2005). Exploring social psychology (4th Canadian ed.). Toronto: Pearson Education.

    Google Scholar 

  • Beerli, A., Meneses, G. D., & Gil, S. M. (2007). Self-congruity and destination choice. Annals of Tourism Research, 34(3), 571–587.

    Google Scholar 

  • Belch, G. E. (1977). Belief systems and the differential role of self-concept. Advances in Consumer Research , 5, 320–325.

    Google Scholar 

  • Belk, R. W. (1988). Possessions and the extended self. Journal of Consumer Research, 15, 139–168.

    Article  Google Scholar 

  • Bhattarcharya, C. B., & Sen, S. (2003). Consumer-company identification: A framework for understanding consumer’s relationship with companies. Journal of Marketing, 67(2), 76–88.

    Article  Google Scholar 

  • Bhattacharya, C. B., Rao, H., & Glynn, M. A. (1995, October). Understanding the bond of identification: An investigation of its correlates among art museum members. Journal of Marketing, 59, 46–57.

    Article  Google Scholar 

  • Chon, K. S. (1992). Self-image/destination image congruity. Annals of Tourism Research, 19(2), 360–363.

    Article  Google Scholar 

  • Chon, K., & Olsen, M. D. (1991). Functional and symbolic congruity approaches to consumer satisfaction/­dissatisfaction. Journal of the International Academy of Hospitality Research, 3, 2–25.

    Article  Google Scholar 

  • Cuba, L., & Hummon, D. M. (1993). A place to call home: Identification with dwelling, community, and region. The Sociological Quarterly, 34(1), 111–131.

    Article  Google Scholar 

  • Dann, G. M. S. (1999). Senior tourism and quality of life. Journal of Hospitality Marketing & Management, 9(1), 5–19.

    Google Scholar 

  • Delozier, M. W., & Tillman, R. (1972). Self-image concepts: Can they be used to design marketing programs? Southern Journal of Business, 7(1), 9–15.

    Google Scholar 

  • Dolich, I. J. (1969). Congruence relationships between self images and product brands. Journal of Marketing Research, 6, 80–84.

    Article  Google Scholar 

  • Droseltis, O., & Vignoles, V. L. (2010). Towards an integrative model of place identification: Dimensionality and predictors of intrapersonal-level place preferences. Journal of Environmental Psychology, 30, 23–34.

    Article  Google Scholar 

  • Ekinci,Y., & Riley, M. (2003). An investigation of self-concept: Actual and ideal self-congruence compared in the context of service evaluation. Journal of Retailing and Consumer Services, 10, 201–214.

    Article  Google Scholar 

  • Eriksen, M. K. (1996). Using self-congruity and ideal congruity to predict purchase intention: A European perspective. Journal of Euro-Marketing, 6(1), 41–56.

    Article  Google Scholar 

  • Eriksen, M. K., & Sirgy, J. M. (1992). Employed females’ clothing preference, self-image congruence, and career anchorage. Journal of Applied Social Psychology, 22(5), 408–422.

    Article  Google Scholar 

  • Gilbert, D., & Abdullah, J. (2004). Holiday taking and the sense of well-being. Annals of Tourism Research, 31(1), 103–121.

    Article  Google Scholar 

  • Gjerald, O. (2005). Sociocultural impacts of tourism: A case study from Norway. Journal of Tourism and Cultural Change, 3(1), 36–58.

    Article  Google Scholar 

  • Graeff, T. R. (1997). Consumption situations and the effects of brand image on Consumers’ brand evaluations. Psychology and Marketing, 14(1), 49–70.

    Article  Google Scholar 

  • Grubb, E., & Grathwohl, H. (1967). Consumer self-concept, symbolism and market behavior, a theoretical approach. Journal of Marketing, 31, 22–27.

    Article  Google Scholar 

  • Grubb, E., & Hupp, G. (1968). Perception of self, generalized stereotypes and brand selection. Journal of Marketing Research, 5, 58–63.

    Article  Google Scholar 

  • Grzeskowiak, S., & Sirgy, J. (2007). Consumer Well-Being (CWB): the effects of self-image congruence, brand-community belongingness, brand loyalty, and consumption Recency. Applied Research Quality of Life, 2, 289–304.

    Article  Google Scholar 

  • Hailu, G., Boxall, P. C., & McFarlane, B. L. (2005). The influence of place attachment on recreation demand. Journal of Economic Psychology, 26, 581–598.

    Article  Google Scholar 

  • Hogg, M. K., Cox, A. J., & Keeling, K. (1999). The impact of self-monitoring on image congruence and product/brand evaluation. European Journal of Marketing, 34(5/6), s.641–s.666.

    Google Scholar 

  • Hogg, M. A., Terry, D. J., & White, K. M. (1995). A tale of two theories: A critical comparison of identity theory with social identity theory. Social Psychology Quarterly, 58(4), 255–269.

    Google Scholar 

  • Hughess, G. D., & Guerrero, J. L. (1971). Automobile self-congruity models reexamined. Journal of Marketing Research, 8(1), 125–127.

    Article  Google Scholar 

  • Hunter-Jones, P. (2003). The perceived effects of holiday-taking upon the health and wellbeing of patients treated for cancer. International Journal of Tourism Research, 5, 183–196.

    Article  Google Scholar 

  • Iwasaki, Y. (2007). Leisure and quality of life in an international context: What are major pathways linking leisure to quality of life? Social Indicators Research, 82, 233–264.

    Article  Google Scholar 

  • Jorgensen, B, S., & Stedman, R. C. (2006). A comparative analysis of predictors of sense of place dimensions: Attachment to, dependence on, and identification with lakeshore properties. Journal of Environmental Management, 79(3), 316–327.

    Article  Google Scholar 

  • Kağıtçıbaşı, Ç. (1999). Yeni İnsan ve İnsanlar Sosyal Psikolojiye Giriş, 10.Basım, Psikoloji ve Psikiyatri Dizisi, Evrim.

    Article  Google Scholar 

  • Kim, C. K., Han, D., & Park, S. (2001). The effect of brand personality and brand identification on brand loyalty: Applying the theory of social identification. Japanese Psychological Research, 43(4), 195–206.

    Article  Google Scholar 

  • Kressmann, F., Sirgy, J. M., Herrmann, A., Huber, F., Huber, S., & Lee, D. (2006). Direct and indirect effects of self-image congruence on brand loyalty. Journal of Business Research , 59, 955–964.

    Article  Google Scholar 

  • Landon, E. L. (1974). Self-concept, ideal self-concept, and consumer purchase intentions. Journal of Consumer Research, 1, 44–51.

    Article  Google Scholar 

  • Lee, D. H. (1990). Symbolic Interactionism: Some implications for consumer: Self-concept and product symbolism research. Advances in Consumer Research, 17, 386–393.

    Google Scholar 

  • Levy, S. J. (1959). Symbols for sale. Harvard Business Review, 37(4), 117–124.

    Google Scholar 

  • Litvin, S. W., & Kar, G. H. (2002). Self-image congruity: A valid tourism theory? Tourism Management, 23, 81–83.

    Article  Google Scholar 

  • Lloyd, K. M., & Auld, C. (2002). The role of leisure in determining quality of life: Issues of content and measurement. Social Indicators Research, 57, 43–71.

    Article  Google Scholar 

  • Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13, 103–123.

    Article  Google Scholar 

  • Markus, H., & Nurius, P. (1986). Possible selves. American Psychologist, 41(9), 954–969.

    Article  Google Scholar 

  • Mehta, A. (1999). Using self-concept to assess advertising effectiveness. Journal of Advertising Research, 39(1), 81–89.

    Google Scholar 

  • Munson, J. M., & Spivey, A. W. (1980). Assessing self-concept. Advances in Consumer Research, 7, 598–603.

    Google Scholar 

  • Neal, J. D., Sirgy, M. J., & Uysal, M. (2004). Measuring the effect of tourism services on travelers’ quality of life: Further validation. Social Indicators Research, 69, 243–277.

    Article  Google Scholar 

  • Ng, S. H., Kam, P. K., & Pong, R. W. M. (2005). People living in ageing buildings: Their quality of life and sense of belonging. Journal of Environmental Psychology, 25, 347–360.

    Article  Google Scholar 

  • Ngai, V. T. (2005). Leisure satisfaction and quality of life in Macao, China. Leisure Studies, 24(2), 195–207.

    Article  Google Scholar 

  • Nimrod, G. (2007). Retirees’ leisure: Activities, benefits, and their contribution to life satisfaction. Leisure Studies, 26(1), 65–80.

    Article  Google Scholar 

  • Nimrod, G., Janke, M. C., & Kleiber, D. A. (2009). Experiences, expanding, reducing, concentrating and diffusing: Activity patterns of recent retirees in the United States. Leisure Studies, 31(1), 37–52.

    Google Scholar 

  • Onkvisit, S., & Shaw, J. (1987). Self-concept and image congruence: Some research and managerial implications. Journal of Consumer Marketing, 4(1), 13–23.

    Google Scholar 

  • Oyewole, P. (2002). Affective states of the consumer and satisfaction with services in the airline industry. Services Marketing Quarterly, 23(4), 45–63.

    Article  Google Scholar 

  • Reed, A., II. (2002). Social identity as a useful perspective for self-concept based consumer research. Psychology and Marketing, 19(3), 235–266.

    Article  Google Scholar 

  • Rosenberg, M. (1989). Self-concept research: A historical overview. Social Forces, 68(1), s.3 4–44.

    Google Scholar 

  • Sasidharan, V., Payne, L., Orsega-Smith, E., & Godbey, G. (2006). Older adults’ physical activity participation and perceptions of wellbeing: Examining the role of social support for leisure. Managing Leisure, 11, 164–185.

    Article  Google Scholar 

  • Schwartz, G. M., & Campagna, J. (2008). New meaning for the emotional state of the elderly, from a leisure standpoint. Leisure Studies, 27(2), 207–211.

    Article  Google Scholar 

  • Sirgy, M. J. (1979), Self-concept in consumer behavior. Dissertation, Department of Psychology, University of Massachusetts, Amherst.

    Google Scholar 

  • Sirgy, M. J. (1982, December). Self-concept in consumer behavior: A critical review. Journal of Consumer Research, 9, 287–299.

    Article  Google Scholar 

  • Sirgy, M. J., & Danes, J. E. (1982). Self-image/product-image congruence models: Testing selected models. Advances in Consumer Research, 9(1), 556–561.

    Google Scholar 

  • Sirgy, M. J., & Samli, A. C. (1985). A path analytic model of store loyalty involving self-concept, store image, socioeconomic status, and geographic loyalty. Journal of the Academy of Marketing Science, 13, 265–291.

    Article  Google Scholar 

  • Sirgy, M. J., & Su, C. (2000). Destination image, self-congruity, and travel behavior: Toward an integrative model. Journal of Travel Research, 39, 340–352.

    Article  Google Scholar 

  • Sirgy, M. J., Johar, J. S., Samli, A. C., et al. (1991). Self-congruity versus functional congruity: Predictors of consumer behavior. Journal of the Academy of Marketing Science, 19, 363–375.

    Article  Google Scholar 

  • Solomon, M. R. (1983). The role of products as social stimuli: A symbolic interactionism perspective. Journal of Consumer Research, 10, 319–329.

    Article  Google Scholar 

  • Tajfel, H. (1982). Social psychology of intergroup relations. Annual Review of Psychology, 33, s.1–s.39.

    Article  Google Scholar 

  • Tüzün, İ. K. (2009). The impact of identification and commitment on job satisfaction: The case of a Turkish service provider. Management Research News, 32(8).

    Google Scholar 

  • Wei, S., & Milman, A. (2002). The impact of participation in activities while on vacation on seniors’ psychological well-being: A path model application. Journal of Hospitality and Tourism Research, 25, 175–185.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to M. Mithat Üner .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2012 Springer Science+Business Media B.V.

About this chapter

Cite this chapter

Üner, M.M., Armutlu, C. (2012). Understanding the Antecedents of Destination Identification: Linkage Between Perceived Quality-of-Life, Self-Congruity, and Destination Identification. In: Uysal, M., Perdue, R., Sirgy, M. (eds) Handbook of Tourism and Quality-of-Life Research. International Handbooks of Quality-of-Life. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-2288-0_14

Download citation

Publish with us

Policies and ethics