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When Arts Enter Organizational Spaces: Implications for Organizational Learning

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Learning Organizations

Part of the book series: Knowledge and Space ((KNAS,volume 6))

Abstract

This chapter addresses a new approach to organizational learning, namely, artistic interventions, which encompass a variety of ways that people, products, and practices from the world of the arts enter the world of organizations. Although the field has grown rapidly, little empirical research has been conducted on what actually happens inside organizations during and after artistic interventions. The author argues that, to close gaps and correct for biases in existing work, future research will need to engage multiple stakeholders (employees, artists, managers, intermediaries, and policy-makers), address multiple ways of knowing, especially the neglected bodily senses, and draw on concepts and methods from diverse disciplines.

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Notes

  1. 1.

    Some scholars have noted that “new management” has absorbed many terms from the world of the arts and blurred the boundaries (Boltanski & Chiapello, 1999; Boltanski & Thévenot, 2006; Chiapello, 1998), but overall, people still tend to see these worlds as distinct.

  2. 2.

    Artistic interventions are not neutral, as my chapter demonstrates in many ways, but the term itself is used neutrally here, drawing on the Latin root, inter-venire, to come between, to involve someone or something in a situation so as to alter or hinder an action or development (American Heritage Dictionary of the English Language, 2000). I emphasize this reasoning because some British participants at an “artful research” workshop I conducted in 2009 were concerned that the term intervention is associated with military activities, and they suggested instead that we refer to artistic collaborations. However, I consider “collaboration” to be problematically loaded with associations (either very negative, as in “collaborating with the enemy,” or very positive, as in “working closely and well together”).

  3. 3.

    As will be seen later in this chapter, an intervention sometimes involves just one of these three elements. But it often involves two or even all three, and in these cases the boundaries become somewhat blurred.

  4. 4.

    I draw on examples from the literature as well as from my own research interviews, which have not been published. In some cases the organizations choose to remain anonymous.

  5. 5.

    For example, a special issue of the Action Research journal (Brydon-Miller, Berthoin Antal, Friedman, & Gayá Wicks, 2011a), which explores the arts and action research, contains articles relating to unemployment, schools, and homelessness. An issue of the online journal Music and Arts in Action focused on artistic interventions in conflict transformation (Bergh & Sloboda, 2010).

  6. 6.

    “Combining his educational concepts and his compassion for the working man with his burgeoning interest in the arts, Barnes initiated educational seminars and hung paintings by William Glackens, Ernest Lawson, and Maurice Prendergast in his Argyrol factory to be studied and discussed by his workers. His first formal classes in art appreciation were held at the factory for the benefit of his employees” (Barnes Foundation, 2010, retrieved from http://www.barnesfoundation.org/h_main.html).

  7. 7.

    An early, but unfortunately unpublished, study in this direction is Nissley (1999).

  8. 8.

    Theater-based interventions are perhaps the most frequently documented art form. For critical reviews see especially Clark (2008) and Biehl-Missal (2010).

  9. 9.

    The information provided here is drawn from interviews I conducted with diverse stakeholders in the project in 2009 and 2010.

  10. 10.

    Barry and Meisiek (2010) point out quite logically that working without an artist can increase the sense of ownership for ideas generated through artistic experimentation. Artists I have interviewed, however, have often mentioned (with a mix of satisfaction and resentment) that employees quickly take such pride and ownership in a project that they seem to forget the artist’s contribution!

  11. 11.

    Philanthropic and sponsoring relations with the arts may be at opposite ends of the spectrum, one being “disinterested, very arm’s length” and the other being very instrumental. However, philanthropic and sponsorship relations may be precursors, outgrowths, or complementary or parallel activities to the kind of artistic interventions described in this chapter. The boundaries between these kinds of activities are distinct but permeable. Learning-oriented activities may grow out of an interaction of a different kind, such as when an organization brings into a developmental workshop a musician from an orchestra that it has supported philanthropically.

  12. 12.

    Little has been written to date about unwillingness to participate, but my interviews with artists show that they often have to start an intervention by getting people to overcome anxieties. My interviews with participants indicate that some of them held back and others regretted having had to reveal more of themselves via artistic expression than they felt was appropriate in the work context.

  13. 13.

    Not only do we researchers know little about how the arts “work” in organizations, we know surprisingly little about how the arts work for individuals. Fine-grained research, such as that conducted by DeNora (2000) about music in everyday life, shows that the relationship between people and music is reflexive and contextual. It entails sense-making categories that differ significantly from those used by musicologists in traditional “music appreciation” mode.

  14. 14.

    The importation of the idea of Forum Theater, which Augosto Boal developed in the streets of Brazil to help poor people change their lot in life, into the corporate setting is an interesting phenomenon. It is telling that the name has been changed in the process: “Theater of the oppressed” is not a label that lends itself to adoption in the new setting. The “taming” of this form of theater to a management technique is troubling.

  15. 15.

    Recent annual conferences of the Academy of Management have included well-attended tango sessions related to leadership, art exhibits by members of the Academy, and jazz sessions connected to team-working. Books and articles by members of the Academy include references to personal experiences with various art forms (e.g., Adler, 2006, 2010; Hatch, 1999; Shrivastava & Cooper, 2008).

  16. 16.

    Geographers at the Ninth Symposium on Knowledge and Space (Heidelberg, June 2010) commented that their discipline has not yet paid much attention to the body in space, especially organizational space.

  17. 17.

    My initial experiments in 2012 and 2013 with web-based survey instruments in France and the Basque country to collect the thoughts and feelings of employees, managers, and artists before and after participating in artistic interventions generated rich data. A preliminary analysis that includes the use of a software package for lexical analysis (Alceste) will be presented at EGOS 2013 in Montreal with Gervaise Debucquet.

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Acknowledgment

This contribution was written during a fellowship in 2010 at the Institute for Advanced Study Konstanz, for which I am deeply grateful. I am also grateful to numerous colleagues around the world who commented on earlier drafts of this chapter, especially Arild Bergh, Victor Friedman, Friedrich Lenger, Stefan Meisiek, Peter Meusburger, André Sobczak, Anke Strauß, and Steve Taylor.

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Correspondence to Ariane Berthoin Antal .

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Antal, A.B. (2014). When Arts Enter Organizational Spaces: Implications for Organizational Learning. In: Berthoin Antal, A., Meusburger, P., Suarsana, L. (eds) Learning Organizations. Knowledge and Space, vol 6. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-7220-5_11

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