Abstract
The prime component that can enhance the quality of services is the opinion of the users. Factual information and opinion information are two categories of textual information [1]. Facts are sentences which are true and can be verified, whereas opinions are sentences which hold an element of belief and cannot be verified for their truth.
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Notes
- 1.
WordNet is a freely and publically available large lexical dataset of English.
- 2.
SentiWordNet is a lexical resource for opinion mining. SentiWordNet assigns to each synset of WordNet three sentiment scores: positivity, negativity, objectivity (http://SentiWordNet.isti.cnr.it/).
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Bhatia, S., Chaudhary, P., Dey, N. (2020). Introduction to Opinion Mining. In: Opinion Mining in Information Retrieval. SpringerBriefs in Applied Sciences and Technology(). Springer, Singapore. https://doi.org/10.1007/978-981-15-5043-0_1
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