Skip to main content

Is It Time to Create a Hierarchy of Online Student Needs?

  • Chapter
  • First Online:
Book cover Tertiary Online Teaching and Learning

Abstract

Online education is becoming widely accepted in tertiary education including by academics, students and employers. Educators have created new and innovative ways of teaching curriculum to online students that produce academically and employable equivalent graduates. In response to this success, we believe that it is time to shift our online attention onto creating a student experience that is equivalent to the entire on-campus experience, and increasing student well-being, success and satisfaction. In this chapter, we introduce a model of an online education hierarchy of student needs—a novel adaptation of Maslow’s hierarchy of needs. Online education is closing the gap between academic equivalence of on-campus and online education, and we contend that the next phase of meeting online student needs includes addressing academic and general well-being, and a strong sense of community, connection and belongingness, which may eventually result in online self-actualization. We describe the importance of student well-being, provide an example of a mindfulness well-being component of a large online course and discuss how a student’s sense of community, connection and belongingness is impacted on by their fully online education world. In this chapter, we explore what should be next on the online education agenda and what needs to be done to really achieve online–on-campus equivalence.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 109.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 139.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 139.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Adams, E. (in press). No student is an island: students’ perspectives of sense of community in online higher education. Tertiary Online Teaching and Learning: TOTAL perspectives and resources for digital education.

    Google Scholar 

  • Colorado, J. T., & Eberle, J. (2010). Student demographics and success in online learning environments. Emporia State Research Studies, 46, 4–10.

    Google Scholar 

  • Coxon, A., Dyer, K. R., Mckenzie, S., & Chung, J. (2019) Integrating Brief Mindfulness Exercises in Virtual Learning Environments to Support Students Mental Health and Wellbeing. In EDULEARN19 Proceedings. ISBN: 978-84-09-12031-4.

    Google Scholar 

  • Dolan, J., Kain, K., Reilly, J., & Bansal, G. (2017). How do you build community and foster engagement in online courses? New Directions for Teaching and Learning, 2017(151), 45–60.

    Article  Google Scholar 

  • Hassed, C., De Lisle, S., Sullivan, G., & Pier, C. (2009). Enhancing the health of medical students: Outcomes of an integrated mindfulness and lifestyle program. Advances in health sciences education, 14(3), 387–398. https://doi-org.ezproxy.lib.monash.edu.au/10.1007/s10459-008-9125-3.

  • Hjeltnes, A., Binder, P., Moltu, C., & Dundas, I. (2015). Facing the fear of failure: An explorative qualitative study of client experiences in a mindfulness-based stress reduction program for university students with academic evaluation anxiety. International Journal of Qualitative Studies on Health and Wellbeing, 10, 1–14. https://doi.org/10.3402/qhw.v10.27990.

    Article  Google Scholar 

  • Horvath, D., Stirling, E., Bevacqua, J., Coldrey, M., Buultjens, P., Buultjens, M., & Larsen, A. (2019). Plan, prepare and connect: How investing in understanding and tracking the evolving needs of online students informs the development of targeted programs for transition and success. Journal of University Teaching & Learning Practice, 16(1).

    Google Scholar 

  • Johnson, G. M. (2015). On-campus and fully-online university students: Comparing demographics, digital technology use and learning characteristics. Journal of University Teaching & Learning Practice, 12(1), 4. https://ro.uow.edu.au/jutlp/vol12/iss1/4.

  • Liu, X., Magjuka, R. J., Bonk, C. J., & Seung-Jee, L. (2007). Does sense of community matter? An examination of participants’ perceptions of building learning communities in online courses. Quarterly Review of Distance Education, 8(1), 9–24.

    Google Scholar 

  • Ma, S. H., & Teasdale, J. D. (2004). Mindfulness-based cognitive therapy for depression: replication and exploration of differential relapse prevention effects. Journal of Consulting and Clinical Psychology, 72(1), 31–40. https://dx.doi.org.ezproxy.lib.monash.edu.au/10.1037/0022-006X.72.1.31.

  • Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396. https://doi.org/10.1037/h0054346.

    Article  Google Scholar 

  • McConville, J., McAleer, R., & Hahne, A. (2017). Mindfulness training for health profession students—The effect of mindfulness training on psychological well-being, learning and clinical performance of health professional students: A systematic review of randomized and non-randomized controlled trials. EXPLORE, 13, 26–45. https://doi.org/10.1016/j.explore.2016.10.002.

    Article  Google Scholar 

  • McKenzie, S. (2015). Mindfulness at work: How to avoid stress, achieve more, and enjoy life! NSW, Australia: Exisle Publishing.

    Google Scholar 

  • McKenzie, S., & Hassed, C. (2012). Mindfulness for life. NSW, Australia: Exisle Publishing.

    Google Scholar 

  • Papadatou-Pastou, M., Campbell-Thompson, L., Barley, E., Haddad, M., Lafarge, C., McKeown, E., et al. (2019). Exploring the feasibility and acceptability of the contents, design, and functionalities of an online intervention promoting mental health, wellbeing, and study skills in higher education students. International Journal of Mental Health System, 13, 51. https://doi.org/10.1186/s13033-019-0308-5.

    Article  Google Scholar 

  • Ray, E., Arpan, L., Oehme, K., Perko, A., & Clark, J. (2019). Helping students cope with adversity: The influence of a web-based intervention on students’ self-efficacy and intentions to use wellness-related resources. Journal of American College Health. https://doi.org/10.1080/07448481.2019.1679818.

    Article  Google Scholar 

  • Sadera, W. A., Robertson, J., Song, L., & Midon, N. (2009). The role of community in online learning success. MERLOT Journal of Online Learning and Teaching, 5(2), 277–284.

    Google Scholar 

  • Stallman, H. M. (2010). Psychological distress in university students: A comparison with general population data. Australian Psychologist, 45(4), 249–257. https://doi.org/10.1080/00050067.2010.482109.

    Article  Google Scholar 

  • Storrie, K., Ahern, K., & Tuckett, A. (2010). A systematic review: Students with mental health problems—A growing problem. International Journal of Nursing Practice, 16, 1–6. https://doi.org/10.1111/j.1440-172X.2009.01813.x.

    Article  Google Scholar 

  • Vesely, P., Bloom, L., & Sherlock, J. (2007). Key elements of building online community: Comparing faculty and student perceptions. Journal of Online Learning and Teaching, 3(3), 234–246.

    Google Scholar 

  • Weinstein, B., & Bearison, D. (1985). Social interaction, social observation, and cognitive development in young children. European Journal of Social Psychology, 15(3), 333–343. https://doi.org/10.1002/ejsp.2420150307.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Jennifer Chung .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Chung, J., McKenzie, S. (2020). Is It Time to Create a Hierarchy of Online Student Needs?. In: McKenzie, S., Garivaldis, F., Dyer, K.R. (eds) Tertiary Online Teaching and Learning. Springer, Singapore. https://doi.org/10.1007/978-981-15-8928-7_19

Download citation

  • DOI: https://doi.org/10.1007/978-981-15-8928-7_19

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-15-8927-0

  • Online ISBN: 978-981-15-8928-7

  • eBook Packages: EducationEducation (R0)

Publish with us

Policies and ethics