Abstract
Natural language processing (NLP) is a booming field in this era of data, where almost all businesses and organizations have access to many review sites, social media, and e-commerce websites. Recently, deep learning models have shown state-of-the-art results in NLP tasks. With the help of complex models like long-short term memory, various problems such as vanishing gradient problem have been diminished and new models like the attention model or aspect embedding increases accuracy. These made a drastic change in the field of sentiment analysis and made it more business-oriented, like most of the big business organizations, for example, Amazon and Flipkart, where it is used for analyzing details about their customer review. Some researchers have shown us a way to not even using complex models like LSTM we can do so, even better with adding gating mechanism to our well-known CNN. Watching all of these, we are going to do a brief review of many technologies discovered by many scientists across the world and focus on some of the state-of-the-art works done in the domain of sentiment analysis.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Tsytsarau, M., Palpanas, T.: Survey on mining subjective data on the web. Data Min. Knowl. Disc. 24(478–514), 2016 (2012). https://doi.org/10.1007/s10618-011-0238-6
Cambria, E., Schuller, B., Xia, Y., Havasi, C.:New avenues in opinion mining and sentiment analysis.IEEE Intell. Syst. 28(2), 15–21. https://doi.org/10.1109/MIS.2013.30
Liu, B.: Sentiment Analysis and Opinion Mining. Morgan & Claypool Publishers (2012)
Pang, B., Lee, L.: Opinion mining and sentiment analysis. Found. Trends Inf. Retr. 2(1–2), 1–135 (2008). https://doi.org/10.1561/1500000011
Medhat, W., et al.: Sentiment analysis algorithms and applications: A survey (2014). https://doi.org/10.1016/j.asej.2014.04.011
Funk, A., Li, Y., Saggion, H., Bontcheva, K., Leibold, C.: Opinion analysis for business intelligence applications, 3 (2008). https://doi.org/10.1145/1452567.1452570
Behdenna, S., Barigou, F., Belalem, G.:, Document Level Sentiment Analysis: A survey, CASA, EAI (2018). https://doi.org/10.4108/eai.14-3-2018.154339
D’Andrea, A., Ferri, F., Grifoni, P., Guzzo, T.: Approaches, tools and applications for sentiment analysis implementation. Int. J. Comput. Appl. 125, 26–33 (2015). https://doi.org/10.5120/ijca2015905866
Rani, S.: Sentiment analysis: a survey. Int. J. Res. Appl. Sci. Eng. Technol. V, 1957–1963 (2017). https://doi.org/10.22214/ijraset.2017.8276
Asghar, M., Khan, A., Ahmad, S., Kundi, F.: A Review of feature extraction in sentiment analysis. J. Basic Appl. Res. Int. 4, 181–186 (2014)
Feldman, R.: Techniques and applications for sentiment analysis. Commun. ACM. 56, 82–89 (2013). https://doi.org/10.1145/2436256.2436274
Chatterjee, D.P., Mukhopadhyay, S., Goswami, S., Panigrahi, P.K.: Efficacy of oversampling over machine learning algorithms in case of sentiment analysis. In: Springer Proceedings, ICDMAI 2020, India (2020)
Turney, P.D.: Thumbs Up or Thumbs Down? Semantic Orientation Applied to Unsupervised Classification of Reviews. ArXiv cs.LG/0212032 (2002): n. pag.
Sharma, R., Nigam, S., Jain, R.: Opinion mining of movie reviews at document level. ArXiv abs/1408.3829 (2014): n. pag.
Jagtap, V., Pawar, K.: Analysis of different approaches to sentence-level sentiment classification. Int. J. Sci. Eng. Technol. 2, 164–170 (2013)
Mayo, M.: KDnuggets.com. Data Representation for Natural Language Processing Tasks. Data Representation for Natural Language Processing Tasks. https://www.kdnuggets.com/2018/11/data-representation-natural-language-processing.html
Schouten, K., Frasincar, F.: Survey on aspect-level sentiment analysis.IEEE Trans. Knowl. Data Eng. 28(3), 813–830 (2016). https://doi.org/10.1109/TKDE.2015.2485209
D. Nations, What Is Microblogging? A definition of microblogging with examples. In: LifeWire. https://www.lifewire.com/what-is-microblogging-3486200, 19 Dec 2019
Wang, M., Cao, D., Li, L., Li, S., Ji, R.: Microblog sentiment analysis based on cross-media bag-of-words model. In: Proceedings of International Conference on Internet Multimedia Computing and Service (ICIMCS ’14). Association for Computing Machinery, New York, NY, USA, pp. 76–80 (2014). https://doi.org/10.1145/2632856.2632912
Oh, C., Sheng, O.: Investigating predictive power of stock micro blog sentiment in forecasting future stock price directional movement. ICIS (2011)
Chamlertwat, W., Bhatarakosol, P., Rungkasiri, T.: Discovering consumer insight from twitter via sentiment analysis. J. Universal Comput. Sci. 18, 973–992 (2012)
Java, A., Song, X., Finin, T., Tseng, B.: Why We Twitter: An Analysis of a Microblogging Community (1970). https://doi.org/10.1007/978-3-642-00528-2_7
Tang, D., Qin, B., Liu, T.: Deep learning for sentiment analysis: successful approaches and future challenges. WIREs Data Min. Knowl. Discov. 5, 292–303 (2015). https://doi.org/10.1002/widm.1171
Li, Y., Yang, T.: Word embedding for understanding natural language: a survey. In: Srinivasan, S. (ed.) Guide to Big Data Applications. Studies in Big Data, vol. 26. Springer, Cham (2018)
Noble, W.: What is a support vector machine? Nat. Biotechnol. 24, 1565–1567 (2006). https://doi.org/10.1038/nbt1206-1565
Chen, T., Guestrin, C.: XGBoost: a scalable tree boosting system. In: Proceedings of the 22nd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (KDD ‘16). ACM, New York, NY, USA, pp. 785–794. https://doi.org/10.1145/2939672.2939785
Wan, E.A.: Neural network classification: a Bayesian interpretation. IEEE Trans. Neural Netw. 1(4), 303–305 (1990). https://doi.org/10.1109/72.80269
Kim, Y.: Convolutional Neural Networks for Sentence Classification (2014). arXiv e-prints arXiv:1408.5882
Arras, L., Montavon, G., Muller, K.-R., Samek, W.: Explaining Recurrent Neural Network Predictions in Sentiment Analysis (2017). arXiv e-prints arXiv:1706.07206
Hochreiter, S., Schmidhuber, J.: Long short-term memory. Neural Comput. 9(8), 1735–1780 (1997)
Tang, D., Qin, B., Feng, X., Liu, T.: Effective LSTMs for Target-Dependent Sentiment Classification (2015). arXiv e-prints arXiv:1512.01100
Wang, Y., et al.: Attention-based LSTM for Aspect-level Sentiment Classification. EMNLP (2016)
Zhang, L., Wang, S., Liu, B.: Deep learning for sentiment analysis: a survey. WIREs Data Min. Knowl. Discov. 8, e1253 (2018). https://doi.org/10.1002/widm.1253
Xue, W., Li, T.: Aspect Based Sentiment Analysis with Gated Convolutional Networks (2018). arXiv e-prints arXiv:1805.07043
Ouyang, X., Zhou, P., Li, C.H., Liu, L.: Sentiment analysis using convolutional neural network. In: 2015 IEEE International Conference on Computer and Information Technology; Ubiquitous Computing and Communications; Dependable, Autonomic and Secure Computing; Pervasive Intelligence and Computing, Liverpool, pp. 2359–2364 (2015). https://doi.org/10.1109/CIT/IUCC/DASC/PICOM.2015.349
Dutta, S., Roy, M., Das, A.K., Ghosh, S.: Sentiment detection in online content: a WordNet based approach. In: Panigrahi, B., Suganthan, P., Das, S. (eds,) Swarm, Evolutionary, and Memetic Computing. SEMCCO 2014. Lecture Notes in Computer Science, vol. 8947. Springer, Cham (2015)
Tong, R.M.: An operational system for detecting and tracking opinions in on-line discussions. In: Working Notes of the SIGIR Workshop on Operational Text Classification, pp. 1–6 (2001)
Turney, P., Littman, M.: Measuring praise and criticism: inference of semantic orientation from association. ACM Trans. Inf. Syst. J. 21(4), 315–346 (2003)
Hu, M., Liu, B.: Mining and summarizing customer reviews. In: Proceedings of ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (KDD’04) (2004)
Kim, S., Hovy, E.: Determining the sentiment of opinions. In: Proceedings of International Conference on Computational Linguistics (COLING’04) (2004)
Riloff, E., Shepherd, J.: A Corpus-Based Approach for Building Semantic Lexicons. ArXiv cmp-lg/9706013 (1997): n. pag.
Alsaeedi, A., Khan, M.Z.: A study on sentiment analysis techniques of Twitter data. Int. J. Adv. Comput. Sci. Appl. (IJACSA) 10(2) (2019). https://doi.org/10.14569/IJACSA.2019.0100248
Jurek, A., Mulvenna, M.D., Bi, Y.: Improved lexicon-based sentiment analysis for social media analytics. Secur. Inf. 4, 9 (2015). https://doi.org/10.1186/s13388-015-0024-x
Nguyen, D.Q., Nguyen, D.Q, Vu, T., Pham, S.B.: Sentiment Classification on Polarity Reviews: An Empirical Study Using Rating-based Features. WASSA@ACL (2014)
Tripathi, G., Naganna, S.: Feature selection and classification approach for sentiment analysis. Mach. Learn. Appl. Int. J. 2, 01–16. https://doi.org/10.5121/mlaij.2015.2201
Rehman, A.U., Malik, A., Raza, B., Ali, W.: A hybrid CNN-LSTM model for improving accuracy of movie reviews sentiment analysis. Multimedia Tools Appl. (2019). https://doi.org/10.1007/s11042-019-07788-7
AL-Smadi, M., Qawasmeh, O., Al-Ayyoub, M., Jararweh, Y., Gupta, B.B.: Deep recurrent neural network vs. support vector machine for aspect-based sentiment analysis of Arabic hotels’ reviews. J. Comput. Sci. (2017). https://doi.org/10.1016/j.jocs.2017.11.006
Qiu, G., He, X., Zhang, F., Shi, Y., Jiajun, Bu., Chen, C.: DASA: dissatisfaction-oriented advertising based on sentiment analysis. Expert Syst. Appl. 37, 6182–6191 (2010)
Cao, Q., Duan, W., Gan, Q.: Exploring determinants of voting for the “helpfulness” of online user reviews: a text mining approach. Decis. Support Syst. 50, 511–521 (2011)
Xu, K., Liao, S.S., Li, J., Song, Y.: Mining comparative opinions from customer reviews for competitive intelligence. Decis. Support Syst. 50, 743–754 (2011)
Fan, T.-K., Chang, C.-H.: Blogger-centric contextual advertising. Expert Syst. Appl. 38, 1777–1788 (2011)
Hu, N., Bose, I., Koh, N.S., Liu, L.: Manipulation of online reviews: an analysis of ratings, readability, and sentiments. Decis. Support Syst. 52, 674–684 (2012)
Min, H.-J., Park, J.C.: Identifying helpful reviews based on customer’s mentions about experiences. Expert Syst. Appl. 39, 11830–11838 (2012)
Kontopoulos, E., Berberidis, C., Dergiades, T., Bassiliades, N.: Ontology-based sentiment analysis of twitter posts. Expert Syst. Appl. (2013)
Asghar, N.: Yelp Dataset Challenge: Review Rating Prediction. ArXiv abs/1605.05362 (2016): n. pag.
Sahu, T.P., Ahuja, S.: Sentiment analysis of movie reviews: a study on feature selection & classification algorithms. In: 2016 International Conference on Microelectronics, Computing and Communications (MicroCom), Durgapur, pp. 1–6 (2016). https://doi.org/10.1109/MicroCom.2016.7522583
Bai, X.: Predicting consumer sentiments from online text. Decis. Support Syst. 50, 732–742 (2011)
Walker, M.A, Anand, P., Abbott, R., Fox Tree, J.E., Martell, C., King, J.: That is your evidence?: Classifying stance in online political debate. Decis. Support Syst. 53, 719–729 (2012)
Moraes, R., Valiati, J.F., GaviãoNeto, W.P: Document-level sentiment classification: an empirical comparison between SVM and ANN. Expert Syst. Appl. 40, 621–633 (2013)
Rotten Tomatoes Movie Reviews. Data: https://www.kaggle.com/c/movie-review-sentiment-analysis-kernels-only/data
Wang, J., Yu, L.-C., Lai, K., Zhang, X.: Dimensional Sentiment Analysis Using a Regional CNN-LSTM Model, pp. 225–230 (2016). https://doi.org/10.18653/v1/P16-2037.
Hassan, A., Mahmood, A.: Deep Learning approach for sentiment analysis of short texts. In: 2017 3rd International Conference on Control, Automation and Robotics (ICCAR), Nagoya, x, pp. 705–710 (2016)
Ain, Q.T., Ali, M., Riaz, A., Noureen, A., Kamran, M., Hayat, B., Rehman, A.: Sentiment analysis using deep learning techniques: a review. Int. J. Adv. Comput. Sci. Appl. (IJACSA) 8(6) (2017). https://doi.org/10.14569/IJACSA.2017.080657
Sohangir, S., Wang, D., Pomeranets, A., et al.: Big data: deep learning for financial sentiment analysis. J. Big Data 5, 3 (2018). https://doi.org/10.1186/s40537-017-0111-6
Wang, B., Liu, M.: Deep learning for aspect-based sentiment analysis. Stanford University report (2015)
Mukherjee, A., Mukhopadhyay, S., Panigrahi, P.K., Goswami, S.: Utilization of Oversampling for multiclass sentiment analysis on Amazon Review Dataset. In: IEEE Conference Proceedings, 2019 IEEE 10th International Conference on Awareness Science and Technology (iCAST) (2019)
Shirani-Mehr, H.: Applications of deep learning to sentiment analysis of movie reviews. Technical report, pp. 1–8 (2004)
Pouransari, H., Ghili, S.: Deep learning for sentiment analysis of movie reviews.Technical report, Stanford University (2014)
Radford, A., Jozefowicz, R., Sutskever, I.: Learning to generate reviews and discovering sentiment (2017). arXiv preprint arXiv:1704.01444
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Chatterjee, D.P., Mukherjee, A., Mukhopadhyay, S., Panday, M., Panigrahi, P.K., Goswami, S. (2021). A Survey on Sentiment Analysis. In: Hassanien, A.E., Bhattacharyya, S., Chakrabati, S., Bhattacharya, A., Dutta, S. (eds) Emerging Technologies in Data Mining and Information Security. Advances in Intelligent Systems and Computing, vol 1300. Springer, Singapore. https://doi.org/10.1007/978-981-33-4367-2_26
Download citation
DOI: https://doi.org/10.1007/978-981-33-4367-2_26
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-33-4366-5
Online ISBN: 978-981-33-4367-2
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)