Abstract
Many of today's ads work by arousing the viewer's emotions. Although emotion-arousing ads are widely used and are commonly thought to be effective, their careless use produces a side-effect: the psychoactive ad. A psychoactive ad is any emotion-arousing ad that can cause a meaningful, well-defined group of viewers to feel extremely anxious, to feel hostile toward others, or to feel a loss of self-esteem. We argue that, because some ill-conceived psychoactive ads can cause harm, ethical issues must arise during their production. Current pretesting methods cannot identify the potentially psychoactive ads; therefore, we offer some tentative guidelines for reducing the number of viewers harmed by psychoactive ads.
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No professional, be he doctor, lawyer, or manager, can promise that he will indeed do good for his client. All he can do is try. But he can promise that he will not knowingly do harm.... Peter F. Drucker, Management ... [C]oncern for consumer welfare includes an obligation to critically evaluate all marketing techniques that have indeterminant psychological effects. Spence and Moinpour, 1972, p. 43
Dr. Michael R. Hyman is an Assistant Professor of Marketing at the University of Houston — Clear Lake. He is a member of the American Marketing Association, Institute for Management Science, Academy of Marketing Science, Southern Marketing Association, and World Future Society. His work has appeared in the Journal of Marketing, Journal of Business Research, Journal of Retailing, Business Horizons, and several AMA national proceedings. His current research interests include foundations research and philosophical analyses in marketing.
Dr. Richard Tansey is an Instructor of Marketing at the University of Wisconsin — Green Bay. He has his Ph.D. in history from the University of Texas, at Austin, Texas. He received his B.A. in philosophy from the University of West Florida. He minored in philosophy of history and psycho-history while earning his Ph.D. He received a Woodrow Wilson graduate fellowship in philosophy in 1971–1972. His work has appeared in Business Horizons.
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Hyman, M.R., Tansey, R. The ethics of psychoactive ads. J Bus Ethics 9, 105–114 (1990). https://doi.org/10.1007/BF00382660
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DOI: https://doi.org/10.1007/BF00382660