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Computerized call scheduling for hospital departments

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Abstract

A computerized system that assigns personnel to night-call and daytime duty is described. The system reduces the department's scheduling effort from days to hours each month. It provides an equitable and unbiased assignment of staff to tasks. Information about individual qualifications and availability and about the tasks to which individuals can be assigned is entered on standard forms each month. This information is transformed into a suitable format for entering into the computer via a typerwriter terminal. The computer generates a series of schedules that are printed at the terminal in a number of formats, depending upon the nature of the schedule and the type of summary requested. Equitable schedules are produced with a minimum of administrative effort. The system increases accuracy and summarizes information for control and planning.

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Axelrod, C.W. Computerized call scheduling for hospital departments. J Med Syst 2, 85–97 (1978). https://doi.org/10.1007/BF02225585

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  • DOI: https://doi.org/10.1007/BF02225585

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