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Forms and theories of communication: from multimedia to Kansei Mediation

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In this paper we describe a form of communication that could be used for lifelong learning as contribution to cultural computing. We call it Kansei Mediation. It is a multimedia communication concept that can cope with non-verbal, emotional and Kansei information. We introduce the distinction between the concepts of Kansei Communication and Kansei Media. We then develop a theory of communication (i.e. Kansei Mediation) as a combination of both. Based on recent results from brain research the proposed concept of Kansei Mediation is developed and discussed. The biased preference towards consciousness in established communication theories is critically reviewed and the relationship to pre- and unconscious brain processes explored. There are two tenets of the Kansei Mediation communication theory: (1) communication based on connected unconciousness, and (2) Satori as the ultimate form of experience.

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Correspondence to Matthias Rauterberg.

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Ryohei Nakatsu received the B.S. (1969), M.S. (1971) and Ph.D. (1982) degrees in electronic engineering from Kyoto University. After joining NTT in 1971, he mainly worked on speech recognition technology. He joined ATR (Advanced Telecommunications Research Institute) as the president of ATR Media Integration & Communications Research Laboratories (1994–2002). From the spring of 2002 he is full professor at School of Science and Technology, Kwansei Gakuin University in Sanda (Japan). At the same time he established a venture company, Nirvana Technology Inc., and became the president of the company. In 1978, he received Young Engineer Award from the Institute of Electronics, Information and Communication Engineers Japan (IEICE-J). In 1996, he received the best paper award from the IEEE International Conference on Multimedia. In 1999, 2000 and 2001, he was awarded Telecom System Award from Telecommunication System Foundation and the best paper award from Virtual Reality Society of Japan. In 2000, he got the best paper award from Artificial Intelligence Society of Japan. He is a fellow of the IEEE and the Institute of Electronics, Information and Communication Engineers Japan (IEICE-J), a member of the Acoustical Society of Japan, Information Processing Society of Japan, and Japanese Society for Artificial Intelligence.

Matthias Rauterberg received the B.S. in psychology (1978) at the University of Marburg (Germany), the B.S. in philosophy (1981) and computer science (1983), the M.S. in psychology (1981) and computer science (1985) at the University of Hamburg (Germany), and the Ph.D. in computer science (1995) at the University of Zurich (Switzerland). He was a senior lecturer for ‘usability engineering’ in computer science and industrial engineering at the Swiss Federal Institute of Technology (ETH) in Zurich. He was the head of the Man–Machine Interaction research group (MMI) of the Institute for Hygiene and Applied Physiology (IHA) from the Department of Industrial Engineering at the ETH, Zurich. Since 1998, he is a fulltime professor for ‘human communication technology’ at the Department of Industrial Design at the Technical University Eindhoven (The Netherlands), and also since 2004, he is appointed as a visiting professor at the Kwansei Gakuin University (Japan). He received the German GI-HCI award for the best Ph.D. in 1997 and the Swiss Technology Award together with Martin Bichsel for the BUILD-IT system in 1998. Since 2005, he is elected as a member of the Cream of Science in The Netherlands.

Ben Salem received the Dip.Arch. (1987) at the Ecole Polytechnique d'Architecture et d'Urbanisme EPAU (Algiers), the M.Arch. (1993) at the School of Architectural Studies of the University of Sheffield (UK), and the Ph.D. in electronics (2003) at the Department of Electronic and Electrical Engineering, University of Sheffield (UK). Since 2001, he is director of Polywork Ltd. (UK). Since 2003. he has a PostDoc position at the Department of Industrial Design of the Technical University Eindhoven (The Netherlands).

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Nakatsu, R., Rauterberg, M. & Salem, B. Forms and theories of communication: from multimedia to Kansei Mediation. Multimedia Systems 11, 304–312 (2006). https://doi.org/10.1007/s00530-005-0006-9

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