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The Influence of Pre-Commitment and Associated Player-Card Technologies on Decision Making: Design, Research and Implementation Issues

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Abstract

This paper describes player knowledge, attitudes and practices associated with the use of cashless and card based gambling technologies in Australia and considers their influence on player decision making. The experience of gaming venues who have implemented these technologies is similarly considered. Factors that could maximise adoption success and deliver positive outcomes for these venues and their customers are explored. The evidence that unfolded during the two-stage qualitative study of these issues is presented with an emphasis on the implications of the findings for policy makers. Where appropriate, factors that might encourage partial and full use of these systems among players are highlighted. Finally, design, research and implementation issues related to mandatory and voluntary to use cashless and card based gambling schemes are discussed.

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Acknowledgments

The studies that informed this paper were approved by the University Human Research Ethics Committee (ECN-05-119). No industry funding was provided for this research.

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Authors and Affiliations

  1. School of Business & Tourism, Southern Cross University, Gold Coast, QLD, Australia

    Sharen Nisbet

  2. Melbourne Graduate School of Education, University of Melbourne, Carlton, VIC, 3010, Australia

    Alun Jackson

  3. University of Lethbridge, Lethbridge, AB, T1K 3M4, Canada

    Darren R. Christensen

Authors
  1. Sharen Nisbet
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  2. Alun Jackson
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  3. Darren R. Christensen
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Correspondence to Sharen Nisbet.

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Nisbet, S., Jackson, A. & Christensen, D.R. The Influence of Pre-Commitment and Associated Player-Card Technologies on Decision Making: Design, Research and Implementation Issues. Int J Ment Health Addiction 14, 228–240 (2016). https://doi.org/10.1007/s11469-015-9574-x

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