Systematic combining: an abductive approach to case research
Section snippets
Prologue
Once upon a time, a researcher became interested in studying the outsourcing processes that was ongoing in industry. Contacts were established with a truck manufacturer that planned to make use of ‘system suppliers’ for subassembly operations. The objective of the study was to analyze the processes among the firms involved when changing from component purchasing to system sourcing. The company's intention was to outsource a number of the systems needed in a new truck model. Interviews were
Case studies — appropriate and problematic
The case study approach has not always been recognized as a proper scientific method. The main arguments against it have been that case studies provide little basis for scientific generalization (Yin, 1994). For example, Weick (1969, p. 18) expresses the opinion that case studies are too situation-specific and, therefore, not appropriate for generalization. In the second edition of the same book, however, he concludes, with reference to ‘noted investigators’, that case studies “are better tools
Systematic combining
Case studies provide unique means of developing theory by utilizing in-depth insights of empirical phenomena and their contexts. Most textbooks on research methodology fail to take account of the opportunities offered by an intertwined research process enabled by case research. They tend to describe case studies as a linear process — similar to other research methods, which have been developed for other purposes and for studies in other contexts. An understanding of the characteristics and
Matching
Systematic combining can be described as a nonlinear, path-dependent process of combining efforts with the ultimate objective of matching theory and reality. One striking feature regarding how to build theory from case studies in general is that of “frequent overlap of data analysis with data collection” (Eisenhardt, 1989). Strauss and Corbin (1990) illustrate what we label the systematic combining efforts of the researcher as a constant move “between asking questions, generating hypotheses,
Direction and redirection
Direction and redirection of the study is an important feature for achieving matching. The influences of theory on this process will be dealt with in the next section. Here, we bring up the impact of different sources of data and methods of data collection. According to Yin (1994), multiple sources allow the investigator to address a broader range of historical, attitudinal, and behavioral issues. Furthermore, Yin (p. 92) argues that any finding or conclusion in a case study is likely to be
The boundaries in the empirical world
Open system studies are complicated by the fact that reality needs somehow to be delimited. The problem is that, in the empirical world to which our studies apply, there are no natural boundaries. Studies dealing with structures, like our example, are concerned with what actors, activities, and resources to include and which interdependencies to consider. Any expansion of these boundaries provides potential discoveries of new interdependencies within the structure. New insights may bring up new
The role of the framework
The analytical framework is of great importance in the systematic combining process. Miles and Huberman (1994) distinguish between two types of frameworks. One is classified as tight and prestructured — the other as loose and emergent. Each has its pros and cons, according to the authors. Too much prior structuring of the study might “blind the researcher to important features in the case or cause misreading of local informants' perceptions” (ibid., p. 16). On the other hand, they fear that a
The evolving case
One important consequence of systematic combining is that the case evolving during a study can be regarded as a ‘tool’, as well as a ‘product’. The design of a case study, thus, becomes a matter of how to sharpen this ‘tool’ since this will be decisive of the final case, which is a ‘product’ that cannot be planned in advance. It is of great importance to the combining process to make the evolving case a platform for discussions with other researchers. As a ‘tool’ for this purpose, the empirical
The role of theory
Strauss and Corbin (1990) discuss the use of theory extensively. They conclude that the roles of theory and literature in theory-generating studies are very different from confirmatory studies. For investigations dealing with confirmation of theory, the literature enables the user to identify previous research in an area, as well as to discover black holes or white spots in it. Literature may also propose theoretical and conceptual frameworks. Furthermore, literature helps the researcher to
Epilogue
In this concluding section, two things are discussed. First, systematic combining is positioned in relation to induction and deduction. Second, issues in determining the appropriateness of case research are brought up.
Deductive approaches are concerned with developing propositions from current theory and make them testable in the real world. Inductive approaches, on the other hand, rely on ‘grounded theory’ (e.g., Glaser and Strauss, 1967) where theory is systematically generated from data. One
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