Elsevier

Computers in Human Behavior

Volume 27, Issue 6, November 2011, Pages 2243-2248
Computers in Human Behavior

The links that bind: Uncovering novel motivations for linking on Facebook

https://doi.org/10.1016/j.chb.2011.07.003Get rights and content

Abstract

Given the increasing uptake of the social network site Facebook, mass communication researchers have begun focusing on what drives people to use the site and what kinds of information they interact with. Perhaps because of the relative novelty of Facebook, little research has scratched beneath the surface to explore why people engage in certain functions the site offers. Attention to these engagements and the motivations behind them could help improve current mass communication approaches, especially in critical industries such as news media, where traditional models are struggling to evolve. This study explored user motivations for engaging in link-sharing through Facebook, uncovering motives that extend beyond those of previous research. The findings also consider the influence of those motivations on linking frequency, and link content, introducing motivations that add to current viewpoints of social network sites as information hubs. It also provides new media researchers and practitioners with novel insight into an increasingly important Facebook behavior.

Highlights

► 217 Facebook users’ primary motivation for linking on Facebook is information sharing. ► They also post links for convenience and entertainment, pass time, interpersonal utility, control, and promoting work. ► Users who desire to share information are more likely to post links on Facebook. ► Users with higher education who desire to share information are more likely to post news links. ► Users who are interested in promoting their work post job-related links.

Introduction

Originally launched in 2004 as a way for college students to stay connected and meet new friends, Facebook has developed into a premiere source of information sharing. More than 600 million users sign into the site daily, sharing more than 70 billion pieces of content that include updates on their daily routines, posting photos, and scrolling through other users’ profiles (Facebook, 2011). Additionally, Facebook users now use the sites as a way to digitally and socially interact with news and information (Lasorsa, Lewis, & Holton, 2011). SNS users can choose their level of participation, which may include active engagement (i.e., posting status updates, sharing links, chatting, etc.) or passive engagement (i.e., viewing others’ status updates, looking at others’ pages, etc.). However, research examining why users engage Facebook for some activities and not in others is limited. Such analysis could provide a better understanding of evolving mass communication trends. Knowing what motivates people to share information is important in the development of new communication strategies, as traditional news delivery platforms have been struggling to maintain and grow their consumer bases (Chyi, 2009).

This study examines Facebook as a mass communication platform—one that has the ability to improve current models of news and information delivery. To harness that potential, though, research must first illustrate why users engage in information sharing on the site, which is most notable in link-sharing. What drives people to share news and information through links? How do those motivations influence linking frequency and content shared? Answers to these questions could improve understanding of theoretical and practical concepts that apply to user engagement with news media and the dissemination of news media content. This study used a survey to measure an extensive list of possible Facebook user motivations for posting links to outside sources of information. As such it advances the literature by examining what motivates Facebook users to share links through their individual Facebook accounts.

Section snippets

Uses and gratifications

The main objective of uses and gratifications research is to examine an individual’s motivations for media use, the factors influencing those motivations, and the outcome of the media-related behavior. As digital media technologies enhance opportunities for individuals’ active and interactive behaviors, this approach has focused more on motives for digital media use, particularly the Internet and social network sites (SNS). Broadly, previous research suggests that SNS fulfill a wide array of

Data collection and sampling

Using demographics provided by Facebook to create a representative initial sample, this study sought out a representative population of Facebook users through a quota sample combined with a snowball sample (iStrategyLabs, 2010). Individuals who actively engaged in linking to outside information on Facebook were actively sought out, making the following methodology a snowball sample based on the characterization of link engagement.

Noting the importance of a representative sample, researchers

Motivations for link sharing

The first research question investigated the motivations for sharing links on Facebook. A factor analysis of the motive statements for sharing links yielded six factors: information sharing, convenience and entertainment, to pass time, interpersonal utility, control, and promoting work (see Table 2).

Most motivation factors correlated moderately and all factors were correlated significantly at the 0.01 level. The highest correlations were between information sharing and promoting work (γ = 0.52),

Discussion

This study sought to determine what motivates Facebook users to share external links and how those motivations affect other behaviors on the site. Understanding what motivates users to share information on Facebook could help news media producers expand their digital reach.

This study found that individuals have different primary motivations for using and sharing links on Facebook. In other words, there are multiple layers of motivations that occur within each Facebook activity. Additionally,

Limitations and suggestions for future studies

This study employed a quota and a snowball sample, and therefore results cannot be generalized to all social media users or even all Facebook users. Instead, the findings should be used to guide future inquiries. Research of SNS poses a number of dilemmas, including accessibility of subjects, privacy concerns, and rapidly changing content. Facebook does not openly share information about individual users. Further, users control outside access to their accounts through privacy controls. Thus,

Conclusion

This study showed that motivations for posting links to pages outside Facebook are as varied as the content of the links that are shared. In addition, the underlying impetus for Facebook users to share links may be useful in predicting the frequency and genre of their posts. Building upon the theoretical concept of uses and gratifications, this study expanded upon previous research and identified specific motivations for posting links that differed from previously found motivations for general

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