Abstract
This paper analyses communication between actors as a major theoretical element in understanding the link between GDSS (Group Decision Support System) and the construction of shared meaning. The concept of shared meaning is discussed by using two schools of thought: Constructionism versus Constructivism. The schools differ in their approach to processes of communication and conversational techniques. Constructionist theory focuses on the necessity to activate process of intersubjectivity between individuals to reach shared meaning while constructivist theory focuses on process of negotiation. Arguments are given in this paper in favor of the Constructionist approach for dealing with the high complexity of the organizational issues involved in GDSS. The two theoretical approaches were operationalized under two different paradigms of communication: Intersubjective (Constructionist) versus Negotiative (Constructivist) and were compared in an experimental set-up. Better results were found for a GDSS based on the Constructionist paradigm.
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Rutkowski, AF., Smits, M. Constructionist Theory to Explain Effects of GDSS. Group Decision and Negotiation 10, 67–82 (2001). https://doi.org/10.1023/A:1008713028886
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DOI: https://doi.org/10.1023/A:1008713028886