Abstract
Organizational scientists have been investigating the role of human relationships vis-à-vis firm productivity for some years. Recently, Social Capital has been theorized to play a central part in the reduction of organizational transaction costs. We briefly position Social Capital among several theories claiming a role for interpersonal capital, review its theoretical nuances, and test this theoretical structure using a sample of 469 sales professionals from a leading medical services firm. Our findings indicate that trust, communication, and employee focus have significant direct and moderate indirect affects on organizational commitment.
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Watson, G.W., Papamarcos, S.D. Social Capital and Organizational Commitment. Journal of Business and Psychology 16, 537–552 (2002). https://doi.org/10.1023/A:1015498101372
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DOI: https://doi.org/10.1023/A:1015498101372