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A Capabilities Framework for a Globalised Public Service

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Public Policy in the 'Asian Century'

Part of the book series: International Series on Public Policy ((ISPP))

Abstract

Today’s public administrators and policymakers face challenges of climate change, global health epidemics, terrorism, migration and economic failure while still retaining the charge of providing sound government and services at the national, state and local levels. This chapter explores that context by turning the focus to the public servants whose daily work makes public policy possible. It reviews the literature on cultural intelligence (CQ) and global leadership and draws upon in-depth interviews with 23 opinion leaders working with Australia’s public service to offer a capabilities framework for a globalised public service. This framework sets out the skills, capabilities, knowledge and experiences that will support effective public administration leadership in the twenty-first century.

The capabilities model presented in this chapter is indebted to the work of Ms Angela Merriam. Please see, Bice and Merriam (2016). ‘Defining Asia Capabilities for Australia’s Public Service’, Australian Journal of Public Administration. The chapter is also indebted to the research assistance of Ms Joanna Hanley, University of Melbourne, whose work contributed greatly to thinking on global leadership and cultural intelligence.

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Author information

Authors and Affiliations

  1. Melbourne School of Government, University of Melbourne, Melbourne, Australia

    Sara Bice

Authors
  1. Sara Bice
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Correspondence to Sara Bice .

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Editors and Affiliations

  1. Melbourne School of Government, University of Melbourne, Melbourne, Victoria, Australia

    Sara Bice

  2. Melbourne School of Government, University of Melbourne, Melbourne, Victoria, Australia

    Avery Poole

  3. Crawford School of Public Policy, Australian National University, Canberra, Aust Capital Terr, Australia

    Helen Sullivan

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Bice, S. (2018). A Capabilities Framework for a Globalised Public Service. In: Bice, S., Poole, A., Sullivan, H. (eds) Public Policy in the 'Asian Century'. International Series on Public Policy . Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-60252-7_10

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