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Personality and organizational citizenship behavior in Indonesia: The mediating effect of affective commitment

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Abstract

This study aims to investigate the mediating effect of affective commitment on the relationship between personality and organizational citizenship behavior (OCB) in a non-Western culture. We attempt to increase understanding of how personality and work attitudes affect OCB in a culture where relationships are highly valued. Data collected among employees in an Indonesian cement factory indicate that affective commitment partially mediates the relationship between extraversion and OCB directed at individuals (OCB-I) and at the organization (OCB-O), and also partially mediates the relationship between emotional stability and OCB-O. We confirm the importance of examining work attitudes in personality-OCB relationships in collective cultures.

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Acknowledgements

We would like to thank A.S. Munandar and A.N. Liche Seniati for their previous supervision. Support from the Directorate of Higher Education, Ministry of Education of the Republic of Indonesia, is also gratefully acknowledged. Correspondence concerning this article should be addressed to Debora E. Purba, Faculty of Psychology, University of Indonesia, Depok, Indonesia 16424.

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Authors and Affiliations

  1. University of Indonesia, Kampus Baru UI Depok, Depok, 16424, West Java, Indonesia

    Debora E Purba

  2. Department of Social and Organizational Psychology, VU University Amsterdam, Amsterdam, 1081 HV, The Netherlands

    Janneke K Oostrom

  3. Institute of Psychology, Erasmus University Rotterdam, Rotterdam, 3062 PA, The Netherlands

    Debora E Purba, Henk T van der Molen & Marise Ph Born

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  1. Debora E Purba
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Purba, D., Oostrom, J., van der Molen, H. et al. Personality and organizational citizenship behavior in Indonesia: The mediating effect of affective commitment. Asian Bus Manage 14, 147–170 (2015). https://doi.org/10.1057/abm.2014.20

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