Abstract
The research carried out has the aim to improve the performance of excellent services that will attract consumers of health service users to be a choice for patients as customers. So that it can contribute to the performance and progress of Anwar Medika Hospital. The research method used in this research is survey research method. This type of research is quantitative research with the technique of determining samples that are carried out purposively sampling, data collection using a closed questionnaire directed to Linkert 5 gradation scale; data analysis is quantitative/statistical with the aim to test the hypothesis that has been set. This research is explanatory research that will prove the causal relationship between independent variables, namely Transformational leadership style variables, work discipline, work environment and; intervening variable, namely work motivation variable; and the dependent variable is employee performance. From the research carried out shows the results that hypothesis 1 test can be accepted, hypothesis test 2, hypothesis 3 test cannot be accepted, test hypothesis 4 can be accepted, test hypothesis 5 can be accepted, test hypothesis 6 cannot be accepted, test hypothesis 7 acceptable.
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