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The effect of organisational culture and leadership style on job satisfaction and organisational commitment: A cross‐national comparison

Peter Lok (Australian Graduate School of Management, UNSW, New South Wales, Australia)
John Crawford (School of Management, University of Technology, Sydney, Australia)

Journal of Management Development

ISSN: 0262-1711

Article publication date: 1 April 2004

86800

Abstract

This study examined the effects of organisational culture and leadership styles on job satisfaction and organisational commitment in samples of Hong Kong and Australian managers. Statistically significant differences between the two samples were found for measures of innovative and supportive organizational cultures, job satisfaction and organizational commitment, with the Australian sample having higher mean scores on all these variables. However, differences between the two samples for job satisfaction and commitment were removed after statistically controlling for organizational culture, leadership and respondents' demographic characteristics. For the combined samples, innovative and supportive cultures, and a consideration leadership style, had positive effects on both job satisfaction and commitment, with the effects of an innovative culture on satisfaction and commitment, and the effect of a consideration leadership style on commitment, being stronger in the Australian sample. Also, an “initiating Structure” leadership style had a negative effect on job satisfaction for the combined sample. Participants' level of education was found to have a slight negative effect on satisfaction, and a slight positive effect on commitment. National culture was found to moderate the effect of respondents' age on satisfaction, with the effect being more positive amongst Hong Kong managers.

Keywords

Citation

Lok, P. and Crawford, J. (2004), "The effect of organisational culture and leadership style on job satisfaction and organisational commitment: A cross‐national comparison", Journal of Management Development, Vol. 23 No. 4, pp. 321-338. https://doi.org/10.1108/02621710410529785

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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