Impact of an ISO 9001 compliant quality management system on a university research enterprise

The Software Engineering Applications Laboratory (SEAL) is a university‐based research enterprise with project activity in the areas of software quality management and the development of specialized engineering applications. The SEAL was awarded a third party ISO 9001 certification for software development in July 1995. Reviews the motivation for developing an ISO 9001 compliant quality management system (QMS). Examines some of the special challenges which had to be faced while developing the QMS. Considers benefits which have accrued from this experience.