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Recreational Service Quality in the International Setting

Steven A. Taylor (Illinois State University Normal, Illinois, USA)
Alex Sharland (Florida State University, Tallahassee, USA)
J. Joseph Cronin (Florida State University, Tallahassee, USA)
William Bullard (University of Hawaii‐Manoa, Honolulu, USA)

International Journal of Service Industry Management

ISSN: 0956-4233

Article publication date: 1 December 1993

2035

Abstract

The following study suggests that the recrational services sector represents a growing, yet currently understudied, opportunity in the area of international services marketing. For example, personal consumption expenditures in the United States have increased from $50 billion in 1985 to $246.8 billion in 1988. Parry suggests that European consumers have also been presented with an increasingly eclectic array of recreational alternatives during the last decade.

Keywords

Citation

Taylor, S.A., Sharland, A., Cronin, J.J. and Bullard, W. (1993), "Recreational Service Quality in the International Setting", International Journal of Service Industry Management, Vol. 4 No. 4, pp. 68-86. https://doi.org/10.1108/09564239310044316

Publisher

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MCB UP Ltd

Copyright © 1993, MCB UP Limited

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