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The influence of ethical trading policies on consumer apparel purchase decisions: A focus on The Gap Inc.

H. Iwanow (School of Business and Enterprise, Queen Margaret University College, Edinburgh, UK)
M.G. McEachern (School of Management, University of Salford, Salford, UK)
A. Jeffrey (Queen Margaret University College, Edinburgh, UK)

International Journal of Retail & Distribution Management

ISSN: 0959-0552

Article publication date: 1 May 2005

17592

Abstract

Purpose

To explore the extent to which consumers' ethical concerns impact upon apparel purchase decisions and highlight the value of The Gap's corporate code of conduct in meeting these concerns.

Design/methodology/approach

Face‐to‐face questionnaires were conducted with Scottish consumers in February 2003. Respondents were recruited from central shopping areas using a convenience sampling method.

Findings

Despite consumers possessing a high level of awareness of ethical issues, results reveal that factors such as price, quality and style have a greater influence on their apparel purchase behaviour than their concerns about the ethical practices of the supplier.

Research limitations/implications

As the study was exploratory in nature and consisted of Scottish consumers only, generalisations of the results should be approached with some caution.

Practical implications

Provides a useful insight into The Gap's corporate code of conduct and the extent to which such codes meet the ethical concerns of consumers in relation to their apparel purchasing decisions.

Originality/value

The emergence of the ethical consumer has been much discussed, particularly in relation to global food markets (e.g. food miles, fair trade, organics, etc.). However, little agreement exists surrounding the ethics of apparel production. This study aims to contribute to this research gap by exploring consumer influences upon the apparel purchase decision‐making process.

Keywords

Citation

Iwanow, H., McEachern, M.G. and Jeffrey, A. (2005), "The influence of ethical trading policies on consumer apparel purchase decisions: A focus on The Gap Inc.", International Journal of Retail & Distribution Management, Vol. 33 No. 5, pp. 371-387. https://doi.org/10.1108/09590550510596740

Publisher

:

Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited

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