An investigation of Chinese consumers' outshopping motives from a culture perspective: Implications for retail and distribution
International Journal of Retail & Distribution Management
ISSN: 0959-0552
Article publication date: 11 May 2010
Abstract
Purpose
This paper aims to investigate Chinese consumers' international outshopping motives from a culture perspective based on Hofstede's four cultural dimensions.
Design/methodology/approach
Four international outshopping motives that may affect Chinese consumer's propensity of shopping abroad were empirically investigated based on a sample of 174 Chinese consumers who participated in a mall intercept survey.
Findings
The results suggest that Chinese consumers' perceived expressiveness of using foreign products, perceived reliability of foreign retail service, and perceived enjoyment of shopping abroad have positive and significant impacts on their propensity of shopping abroad. In addition, their perceived morality to support domestic industries does not significantly affect their outshopping behavior, although consumer ethnocentrism was regarded as an issue in China.
Practical implications
Outshoppers from China are increasingly found in the stores and malls in Western countries. The findings offer an insightful call for retailers and distributors in the West to understand how to make effective marketing strategies to target Chinese outshoppers and how to predict their behaviors when the global market gradually opens to Chinese consumers.
Originality/value
The identified motives represent a deeper understanding of Chinese consumers and their cultural environment.
Keywords
Citation
Jian Wang, Y., Doss, S.K., Guo, C. and Li, W. (2010), "An investigation of Chinese consumers' outshopping motives from a culture perspective: Implications for retail and distribution", International Journal of Retail & Distribution Management, Vol. 38 No. 6, pp. 423-442. https://doi.org/10.1108/09590551011045375
Publisher
:Emerald Group Publishing Limited
Copyright © 2010, Emerald Group Publishing Limited