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Study of managerial job satisfaction in Hong Kong’s Chinese restaurants

Terry Lam (Department of Hotel and Tourism Management, Hong Kong Polytechnic University, Kowloon, Hong Kong)
Tom Baum (Scottish Hotel School, University of Strathclyde, Glasgow, UK)
Ray Pine (Department of Hotel and Tourism Management, Hong Kong Polytechnic University, Kowloon, Hong Kong)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 February 2001

7470

Abstract

Presents the results of an empirical study of work motivation and job satisfaction among managers in Chinese restaurants in Hong Kong. The findings indicated that work environment, job itself, and rewards are critical factors in predicting managers’ satisfaction in this specific catering sector. A significant relationship was found between job satisfaction and turnover intentions that has supported many studies in the discipline of social psychology. In addition, sectorial and cultural specificity is suggested to address the unique characteristic of the Hong Kong Chinese restaurant environment.

Keywords

Citation

Lam, T., Baum, T. and Pine, R. (2001), "Study of managerial job satisfaction in Hong Kong’s Chinese restaurants", International Journal of Contemporary Hospitality Management, Vol. 13 No. 1, pp. 35-42. https://doi.org/10.1108/09596110110365634

Publisher

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MCB UP Ltd

Copyright © 2001, MCB UP Limited

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