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Analyzing barriers and strategies for implementing Lean Six Sigma in the context of Indian SMEs

Sandesh Kanhu Gaikwad (Faculty of Engineering and Information Technology, University of Technology Sydney, Sydney, Australia)
Ananna Paul (Faculty of Engineering and Information Technology, University of Technology Sydney, Sydney, Australia)
Md. Abdul Moktadir (Institute of Leather Engineering and Technology, University of Dhaka, Dhaka, Bangladesh)
Sanjoy Kumar Paul (UTS Business School, University of Technology Sydney, Sydney, Australia)
Priyabrata Chowdhury (Department of Supply Chain and Logistics Management, RMIT University, Melbourne, Australia)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 8 July 2020

Issue publication date: 21 September 2020

894

Abstract

Purpose

The purpose of this study is to investigate the barriers for implementing Lean Six Sigma (LSS) in small and medium-sized enterprises (SMEs) and present a framework that provides prioritized strategies to overcome the barriers.

Design/methodology/approach

The barriers and strategies are identified via a comprehensive literature review and validated by industry experts. The study uses the fuzzy Technique for Order of Preference by Similarity to Ideal Solution (fuzzy TOPSIS) to analyze the barriers and strategies for determining the prioritized list of strategies.

Findings

The findings reveal that there are sixteen barriers to LSS implementation in Indian SMEs. To overcome these barriers, this study reveals twelve strategies. The analysis shows that “effective management” is the most crucial strategy to overcome the barriers for implementing LSS in Indian SMEs.

Research limitations/implications

This research guides SMEs practitioners to efficiently and effectively implement LSS, which, in turn, can enhance the performance of SMEs.

Originality/value

This study contributes to the literature by integrating the strategies with the barriers for implementing LSS in Indian SMEs. Besides, this study provides the prioritized list of strategies to overcome the barriers for implementing LSS in Indian SMEs.

Keywords

Citation

Gaikwad, S.K., Paul, A., Moktadir, M.A., Paul, S.K. and Chowdhury, P. (2020), "Analyzing barriers and strategies for implementing Lean Six Sigma in the context of Indian SMEs", Benchmarking: An International Journal, Vol. 27 No. 8, pp. 2365-2399. https://doi.org/10.1108/BIJ-11-2019-0484

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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