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Big Data and blockchain supported conceptual model for enhanced healthcare coverage: The Indian context

Devendra Dhagarra (Indian Institute of Management Raipur, Raipur, India)
Mohit Goswami (Indian Institute of Management Raipur, Raipur, India)
P.R.S. Sarma (Indian Institute of Management Raipur, Raipur, India)
Abhijit Choudhury (Campbell Soup Company, Camden, New Jersey, USA)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 28 March 2019

Issue publication date: 2 October 2019

1628

Abstract

Purpose

Significant advances have been made in the field of healthcare service delivery across the world; however, health coverage particular for the poor and disadvantaged still remains a distant dream in developing world. In large developing countries like India, disparities in access to healthcare are pervasive. Despite recent progress in ensuring improved access to health care in past decade or so, disparities across gender, geography and socioeconomic status continue to persist. Fragmented and scattered health records and lack of integration are some of the primary causes leading to uneven healthcare service delivery. The devised framework is intended to address these challenges. The paper aims to discuss these issues.

Design/methodology/approach

In view of such challenges, in this research a Big Data and blockchain anchored integrative healthcare framework is proposed focusing upon providing timely and appropriate healthcare services to every citizen of the country. The framework uses unique identification number (UID) system as formalized and implemented by the Government of India for identification of the patients, their specific case histories and so forth.

Findings

The key characteristic of our proposed framework is that it provides easy access to secure, immutable and comprehensive medical records of patients across all treatment centers within the country. The model also ensures security and privacy of the medical records based upon the incorporation of biometric authentication by the patients for access of their records to healthcare providers.

Originality/value

A key component of our evolved framework is the Big Data analytics-based framework that seeks to provide structured health data to concerned stakeholders in healthcare services. The model entails all pertinent stakeholders starting from patients to healthcare service providers.

Keywords

Citation

Dhagarra, D., Goswami, M., Sarma, P.R.S. and Choudhury, A. (2019), "Big Data and blockchain supported conceptual model for enhanced healthcare coverage: The Indian context", Business Process Management Journal, Vol. 25 No. 7, pp. 1612-1632. https://doi.org/10.1108/BPMJ-06-2018-0164

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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