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Boss was not yet pleased; Did the performance matter?

Rameshan Pallikara (Department of Strategic Management, Indian Institute of Management (IIM) Kozhikode, Kozhikode, India)

Publication date: 2 April 2020

Abstract

Learning outcomes

To evaluate a difficult career choice under compelling organizational circumstances. To analyse a complex organizational culture to understand the nuances of career decisions. To relate career dilemmas to relevant conceptual and theoretical strands of organizational behaviour. To interpret the leadership style and its interaction with organizational culture. To determine possible strategic recourses to deal with the dynamics of destructive leadership and toxic cultures.

Case overview/synopsis

The case is about the experiences of Raamit Pell, a Middle-level Executive at Accadia Management Services, and his encounters with a new boss, Pret Sohn. Raamit Pell had joined Accadia at a time when the organization was undergoing some political and cultural turmoil. When Pret Sohn came in as the new Chief Executive Officer six months later, there were a lot of expectations. But, Pret Sohn too began following Accadia’s existing political culture, indulging in unhealthy organizational practices. He caused mental harassment to many executives. One such executive was Raamit Pell. Despite Raamit’s excellent performance, Pret Sohn denied him a well-deserved promotion. Sohn justified it by saying that performance alone did not matter. Raamit felt deeply disturbed and considered quitting Accadia. He was reluctant to leave as a defeated man. Subsequently, he received an offer from another subsidiary of Accadia’s holding agency. As he was undergoing a three-month mandatory notice period for his release, Raamit became concerned about his decision to leave Accadia. Deep in his mind he longed to redeem his hurt pride at Accadia. So, he was pondering whether he had taken the decision to resign in haste.

Complexity academic level

Level: Post-graduate/doctoral and executive education programmes in management and allied subjects. Courses: Courses in Career Decisions, Organizational Behaviour, Leadership, Organizational Culture and Organizational Ethics.

Supplementary materials

Teaching Notes are available for educators only.

Subject code

CSS 7: Management Science.

Keywords

Acknowledgements

This case was prepared as basis for classroom discussion. It has been written based on true events; however, the characters and organizations have been masqueraded in fictitious names because of strict confidentiality requirements. The case does not intend to illustrate either effective or ineffective handling of a management situation. The author wishes to thank all those who had contributed to improvements in the drafts of this case with their comments and suggestions. The author also wishes to acknowledge the support of his current employer.Disclaimer. This case is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision-making. The authors may have disguised names; financial and other recognisable information to protect confidentiality.

Citation

Pallikara, R. (2020), "Boss was not yet pleased; Did the performance matter?", , Vol. 10 No. 1. https://doi.org/10.1108/EEMCS-09-2019-0245

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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