THE DEVELOPMENT OF TRANSFORMING LEADERS: TRAINING THE “COACHING ENABLER” IN DELEGATION AND EMPOWERMENT THROUGH THE JONICO WINDOW

Uses the familiar Johari window. This device usefully illustrates the importance of feedback and sharing in the development of interpersonal relationships. The Jonico window, by contrast, illustrates the manager′s use of delegation and empowerment in the development and motivation of subordinates. Describes how it can be used as a powerful tool in leadership training for managers. The benefits of delegation and empowerment, as illustrated in the window, encourage managers to lead as “enablers” – making full use of their people′s capability. It can also be used to encourage managers to go beyond their people′s current capability and lead as “coaching enablers”. Their leadership then becomes transforming as they use the Pygmalion effect to stretch and grow their people. Using self‐assessment questionnaires, managers can compare their profile with that of an ideal coaching enabler. The profile also shows the extent to which they tend to fall short by behaving in one or other of three aberrant ways: nervous delegators, remote abdicators or mistrustful meddlers.