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Evoked Emotions: Textual Analysis Within the Context of Pilgrimage Tourism to Gallipoli

Field Guide to Case Study Research in Tourism, Hospitality and Leisure

ISBN: 978-1-78052-742-0, eISBN: 978-1-78052-743-7

Publication date: 22 June 2012

Abstract

This chapter focuses on tourism from Australia to Gallipoli to attend Anzac Day commemorations. The research examines diary excerpts of tourists to Gallipoli using theory on emotions to gain insights into the consumption experience. We describe this tourist experience as a pilgrimage, as it is purposeful and is aimed at reaching a specific destination that has spiritual meaning for the consumer. We found that this tourist experience elicits both positively and negatively valanced emotions. The findings highlight that not all tourism experiences elicit hedonically related emotions; however, the outcome of the experience can be positive. Further research on emotions that explores this paradox between emotions in consumption and emotions in post-consumption will assist to understand the ways in which consumers process their emotions within this context.

Keywords

Citation

Hede, A.-M. and Hall, J. (2012), "Evoked Emotions: Textual Analysis Within the Context of Pilgrimage Tourism to Gallipoli", Hyde, K.F., Ryan, C. and Woodside, A.G. (Ed.) Field Guide to Case Study Research in Tourism, Hospitality and Leisure (Advances in Culture, Tourism and Hospitality Research, Vol. 6), Emerald Group Publishing Limited, Leeds, pp. 45-60. https://doi.org/10.1108/S1871-3173(2012)0000006006

Publisher

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Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited