ABSTRACT
Many companies are moving from a goods-centric way to a service-centric way of conducting business. In this service-oriented world, we perform everyday tasks, such as communication, banking, or shopping, without human-to-human interaction from the comfort of our living rooms. This apparently seamless integration of services and computing power has put enormous demands on its underlying information technology (IT) infrastructure. As a result, familiar value chains are morphing into dynamic value sets where the participation of service providers is changing dynamically based on who is in the best position to perform a given task at a given time. The orchestration and governance of value set participation, which is conducted by the organization that delivers the end product, constitutes real value. With the rapid growth of web services and socio-technical ecosystems, the governance and management complexity of these modern, decentralized, distributed computing systems presents significant challenges for businesses.
Index Terms
- SOA governance
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