skip to main content
10.1145/2556288.2557277acmconferencesArticle/Chapter ViewAbstractPublication PageschiConference Proceedingsconference-collections
research-article

How technology supports family communication in rural, suburban, and urban kenya

Published:26 April 2014Publication History

ABSTRACT

Much ICTD research for sub-Saharan Africa has focused on how technology related interventions have aimed to incorporate marginalized communities towards global economic growth. Our work builds on this. We present results from an exploratory qualitative study on the family communication practices of family members who communicate both within and between rural, suburban, and urban settings in Kenya. Our findings reveal that family communication focuses on economic support, well-being, life advice, and everyday coordination of activities. We also outline social factors that affect family communication, including being an eldest child, having a widowed sibling, and having reduced access to technology because of gender, literacy, or one's financial situation. Lastly, we discuss new opportunities for technology design and articulate the challenges that designers will face if creating or deploying family communication technologies in Kenya.

References

  1. Agesa, R. U. and Kim, S., "Rural to urban migration as a household decision: Evidence from Kenya," Review of Development Economics 5, 1 (2001), 60--75.Google ScholarGoogle ScholarCross RefCross Ref
  2. Best, M., Smyth, T. N, Etherton, J. & Wornyo, E. Uses of Mobile Phones in Post-Conflict Liberia. Inf. Tech. & Int'l Development Vol 6, (2) (2010), 91--108.Google ScholarGoogle Scholar
  3. Bidwell, N. J. & Siya, M. J. Situating Asynchronous Voice in Rural Africa. Proc. INTERACT, Springer, (2013), 36--53.Google ScholarGoogle ScholarCross RefCross Ref
  4. Bidwell, N. J., Lalmas, M., Marsden, G., Dlutu, B., Ntlangano, S., Manjingolo, A., Tucker, W. D., Jones, M., Robinson, R., Vartiainen, E., Klampanos, I. Please call ME.N.U.4EVER: Designing for 'Callback' in Rural Africa. Proc. IWIPS'11, (2011), 117--138.Google ScholarGoogle Scholar
  5. Burrell, J., Evaluating Shared Access: social equality and the circulation of mobile phones in rural Uganda, Journal of Computer-Mediated Communication, 15(2), (2010), 230--250.Google ScholarGoogle ScholarCross RefCross Ref
  6. Donner, J., "The Rules of Beeping: Exchanging messages via intentional "missed calls" on mobile phones, Journal Computer Mediated Communication, 13 (1), ACM Press (2008), 1--22.Google ScholarGoogle Scholar
  7. Eriksson, E., A Case Study About Cell Phone Use by People in Rural Keyna, Vaxjo University, School of Mathematics and Systems Engineering Bachelor's Degree Thesis, Apr 2008, IV9003.Google ScholarGoogle Scholar
  8. Francis, E., (2000) Making a Living: Changing Livelihoods in Rural Africa. Routledge, London.Google ScholarGoogle Scholar
  9. Ginsburg, F. Rethinking the Digital Age, in Global Indigenous Media: Cultures, Poetics, and Politics, Wilson, P. and Stewart, M. (Eds.), Duke University Press (2008).Google ScholarGoogle Scholar
  10. Githurai Community. A Kenyatta University-Githurai Partnership http://www.ku.ac.ke/Githurai/index.html.Google ScholarGoogle Scholar
  11. Horst, H. Blessings and burdens of communication: cell phones in Jamaican transnational social fields, Global Networks, 6, 2, (2006), 143--159.Google ScholarGoogle ScholarCross RefCross Ref
  12. Horst, H. and Miller, D. From Kinship to Link-up: Cell Phones and Social Networking in Jamaica, Current Anthropology, 46, 5, (2005), 755--778.Google ScholarGoogle ScholarCross RefCross Ref
  13. Hughes, N. and Lonie, S., M-PESA: Mobile Money for the 'Unbanked' Turning Cellphones into 24-Hour Tellers in Kenya, Innovations: Technology, Governance, Globalization 2, 1-2 (2007), 63--81.Google ScholarGoogle Scholar
  14. Tribes in Kenya http://www.kenyanview.com/Kenyan/tribes/kenyaweb.htmGoogle ScholarGoogle Scholar
  15. Kisumu. http://en.wikipedia.org/wiki/KisumuGoogle ScholarGoogle Scholar
  16. Kwake, K. and Adigun, M., Analyzing ICT use and access amongst rural women in Kenya, International Journal of Education and Development using Information and Communication Technology (IJEDICT), 2008, Vol. 4, Issue 4, pp. 127--147.Google ScholarGoogle Scholar
  17. Liu, J., Liu, Y., Rau, P.-L. P., Li, H., Wang, X. and Li, D., How Socio-Economic Structure Influences Rural Users' Acceptance of Mobile Entertainment, Proc. CHI, ACM Press (2010), 2203--2212. Google ScholarGoogle ScholarDigital LibraryDigital Library
  18. MigoriTown.com http://migoritown.com/Google ScholarGoogle Scholar
  19. Mimbi, L., Bankole, F., and Kyobe, M. Mobile Phones and Digital Divide in East African Countries, Pr.c SAICSIT, ACM Press (2011). Google ScholarGoogle ScholarDigital LibraryDigital Library
  20. Morawczynski, O., and Pickenism, M.-PESA: More Than Money Transfer, www.mobilepaymentsworld.com/m-pesa-more-than-money-transfer-by-olga-morawczynski-and-mark-pickens/. Mobile Payments World, Accessed 9th September 2013.Google ScholarGoogle Scholar
  21. Murphy, L. and Priebe, A. 'My co-wife can borrow my mobile phone!': gender geographies of cellphone usage and significance for rural Kenyans, Gender Technology and Development, March 2011, Vol 15, No 1, 1--23.Google ScholarGoogle ScholarCross RefCross Ref
  22. Peters, A., Oren, M. and Bidwell, N., Namibian and American Cultural Orientations Toward Facebook, Proc. CHI, ACM Press (2012). Google ScholarGoogle ScholarDigital LibraryDigital Library
  23. Poverty Overview, http://www.worldbank.org/en/topic/poverty/overview.Google ScholarGoogle Scholar
  24. Rangaswamy, M. and Sambasivan, N. Cutting Chaai, Jugaad and Here Pheri: towards UbiComp for a global community, Personal and Ubiquitous Computing, 15(6), Springer (2011). Google ScholarGoogle ScholarDigital LibraryDigital Library
  25. Sambasivan, N., Cutrell, E., Toyama, K., and Nardi, B. Intermediated Technology Use in Developing Communities. Proc. CHI, ACM Press (2010). Google ScholarGoogle ScholarDigital LibraryDigital Library
  26. Sambasivan, N., Rangaswamy, N., Cutrell, E., and Nardi, B. Ubicomp4D: Infrastructure for International Development - the case of Urban Indian Slums. Proc. CSCW, ACM Press (2009).Google ScholarGoogle ScholarDigital LibraryDigital Library
  27. Smyth, T., Kumar, S., Medhi, I. and Toyamo, K., Where There's a Will There's a Way: Mobile Media Sharing in Urban India, Proc. CHI, ACM Press (2010). 753--762. Google ScholarGoogle ScholarDigital LibraryDigital Library
  28. Strauss, A. and Corbin, J., Basics of Qualitative Research, 2nd Edition, Sage Publications (1998).Google ScholarGoogle Scholar
  29. Taylor, A., Out There, Proc. CHI, ACM Press (2011).Google ScholarGoogle Scholar
  30. Vertovec, S. Cheap Calls: The Social Glue of Migrant Transnationalism. Global Networks 4, 2, (2004).Google ScholarGoogle ScholarCross RefCross Ref
  31. Williams, A., Anderson, K., and Dourish, P. Anchored Mobilities: Mobile Technology and Transnational Migration. Human Factors, Proc. DIS, ACM Press (2008), 323--332. Google ScholarGoogle ScholarDigital LibraryDigital Library
  32. Wyche, S., Forte, A. and Yardi, S. Hustling Online: Understanding Consolidated Facebook Use in an Informal Settlement in Nairobi, Proc. CHI, ACM Press (2013). Google ScholarGoogle ScholarDigital LibraryDigital Library
  33. Wyche, S. and Grinter, R. "This is How We Do it in My Country": A Study of Computer-Mediated Family Communication Among Kenyan Migrants in the USA, Proc. CSCW, ACM Press (2012). Google ScholarGoogle ScholarDigital LibraryDigital Library
  34. Wyche, S. and Murphy, L. "Dead China-Make'' Phones Off the Grid: Investigating and Designing for Mobile Phone Use in Rural Africa, Proc. DIS, ACM Press (2012). Google ScholarGoogle ScholarDigital LibraryDigital Library
  35. Wyche, S. P., Smyth, T. N., Chetty, M., Aoki, P. M. and Grinter, R. E., Deliberate Interactions: Characterizing Technology Use in Githurai, Kenya, Proc. CHI, ACM Press (2010), 2593--2602. Google ScholarGoogle ScholarDigital LibraryDigital Library
  36. Wyche, S., Yardi, S., and Forte, A. "Facebook is a Luxury": An Exploratory Study of Social Media Use in Rural Kenya, Proc. CSCW, ACM Press (2013). Google ScholarGoogle ScholarDigital LibraryDigital Library

Index Terms

  1. How technology supports family communication in rural, suburban, and urban kenya

    Recommendations

    Comments

    Login options

    Check if you have access through your login credentials or your institution to get full access on this article.

    Sign in
    • Published in

      cover image ACM Conferences
      CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      April 2014
      4206 pages
      ISBN:9781450324731
      DOI:10.1145/2556288

      Copyright © 2014 ACM

      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 26 April 2014

      Permissions

      Request permissions about this article.

      Request Permissions

      Check for updates

      Qualifiers

      • research-article

      Acceptance Rates

      CHI '14 Paper Acceptance Rate465of2,043submissions,23%Overall Acceptance Rate6,199of26,314submissions,24%

    PDF Format

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader