- 1 Engel, J.F., Blackwell, R.D., and Miniard, P.W. Consumer Behavior. Dryden Press, Orlando, Fla. 1990.Google Scholar
- 2 Erkes, J.W., Kenny, K.B., Lewis, J.W., Sarachan, B.D., Sobolewski, M.W., and Sum, R.N. Implementing shared manufacturing services on the World-Wide Web. Commun. ACM 39, (1996), pp. 46-54. Google ScholarDigital Library
- 3 Glazer, R. Marketing in an information-intensive environment: Strategic implications of knowledge as an asset.J. Market. 55 (1991), pp. 1-19.Google ScholarCross Ref
- 4 McEachern, T., and O'Keefe, R.M. Re-wiring Business: Uniting Management and the Web. John Wiley, New York, NY, 1998. Google ScholarDigital Library
- 5 O'Connor, G. and O'Keefe, R.M. Viewing the Web as a marketplace: The case of small companies. Decision Support Systems, forthcoming. Google ScholarDigital Library
- 6 O'Keefe, R.M. MS/OR enabled systems design. Operations Res. 43, 2 (1995), pp. 199-207.Google ScholarDigital Library
- 7 Quelch, J.A. and Klein, L.R. The Internet and international marketing. Sloan Manage. Rev. (Spring, 1996), pp. 60-75.Google Scholar
- 8 Reich, B.H. and Huff, S.L. Customer-oriented strategic systems. J. Strategic Info. Syst. 1 (1991), pp. 29-37.Google ScholarCross Ref
- 9 Spencer, T., Brigandi, A.J., Dargon, D.R. and Sheehan, M.J. AT&T's telemarketing site selection system offers customer support. Interfaces 20, 1 (1990) pp. 83-96.Google ScholarDigital Library
- 10 Sprague, R.H. A framework for the development of decision support systems. MIS Q. 4, 4 (1980), pp. 1-26.Google ScholarDigital Library
Index Terms
- Web-based customer decision support systems
Recommendations
The design of AHPEC in web-based decision support system for making decision
AIC'10/BEBI'10: Proceedings of the 10th WSEAS international conference on applied informatics and communications, and 3rd WSEAS international conference on Biomedical electronics and biomedical informaticsThis paper presents the architecture of the WDSS using AHPEC for making decision. The WDSS-AHPEC involves client, user interface, server, web server, database, and DSS model. The DSS model in this study is using AHPEC method. In applying AHPEC, it ...
An empirical investigation of decision-making satisfaction in web-based decision support systems
Web-based information systems are increasingly being used for decision support applications. However, few empirical studies have been conducted on web-based decision support systems (DSS). This experimental research endeavors to understand factors that ...
Design Methods for Decision Support Systems: A Perspective of Small Business B2C E-Commerce Environment
This article reviews methods to the development of a decision support system DSS solution for small business owners/managers. The main objective of designing the DSS artefact is to support the strategic decision-making for achieving competitive ...
Comments